Pharmacy Services Manager Jobs in Springfield, MA

Employment Type:

Full time

Shift:

Day Shift

Description:

Trinity Health Of New England is seeking an experienced Pharmacist Manager, Oncology & Infusion Pharmacy Services to lead pharmacy operations, clinical programs, and strategic initiatives across oncology and infusion pharmacy services. This leadership role is responsible for driving operational excellence, medication safety, regulatory compliance, financial performance, and patient-centered care while supporting the growth and advancement of oncology and infusion pharmacy services.

The Manager provides oversight of pharmacy staff, programs, and resources while collaborating with executive leadership, physicians, nurses, and multidisciplinary teams to improve quality, safety, service, affordability, and outcomes across the continuum of care.

Key Responsibilities

• Lead daily regional operations of oncology and infusion pharmacy services, ensuring safe, effective, and compliant medication management.

• Develop and implement strategic initiatives, new programs, service line growth opportunities, and process improvement efforts.

• Manage departmental budgets, resource allocation, productivity metrics, and key performance indicators (KPIs).

• Promote medication safety, clinical quality, regulatory compliance, and continuous performance improvement.

• Serve as the pharmacy subject matter expert for oncology and infusion services, supporting evidence-based medication use and clinical best practices.

• Oversee 340B program compliance, managed care utilization strategies, revenue integrity initiatives, and cost-containment efforts.

• Pharmacist and pharmacy staff recruitment, hiring, onboarding, coaching, competency assessment, and performance management.

• Collaborate with physicians, nursing leadership, and executive stakeholders to align operational and clinical priorities.

• Manage pharmacy procurement, inventory, contract compliance, medication distribution, compounding, and investigational drug activities.

• Support educational programs, staff development, clinical initiatives, and interdisciplinary patient care activities.

Qualifications

• Bachelor's Degree in Pharmacy required; PharmD, MBA, or other advanced degree preferred.

• Minimum five (5) years of pharmacist experience, including at least three (3) years of pharmacy leadership or management experience.

• Active Pharmacist licensure in Connecticut, or ability to obtain licensure within 120 days of hire.

• Oncology, infusion, ambulatory, or hospital pharmacy leadership experience strongly preferred.

• Demonstrated success leading teams, managing operations, and driving performance improvement initiatives.

• Strong financial, analytical, strategic planning, and project management skills.

• Excellent communication, collaboration, and relationship-building abilities.

• Knowledge of oncology pharmacy practice, pharmacy regulations, accreditation standards, medication safety principles, and healthcare operations.

Preferred Qualifications

• Board Certification in Oncology Pharmacy (BCOP) preferred.

• Experience with 340B programs, infusion center operations, and specialty pharmacy services.

• Experience implementing new clinical programs and service line expansion initiatives.

About The Cancer Center

Trinity Health Of New England is collaborating with Dana-Farber Cancer Institute to strengthen and expand cancer care across the region. This relationship combines Dana-Farber's nationally recognized oncology expertise with Trinity Health Of New England's commitment to delivering exceptional, locally led care close to home. Through access to clinical specialists, tumor boards, educational resources and best practices, patients and providers will benefit from enhanced support and innovation. Together, we are building a stronger, more integrated oncology program focused on clinical excellence and outstanding patient outcomes.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran