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Pharmacy Operations Jobs in Raleigh, NC (NOW HIRING)

Walgreens

Pharmacy Operations Manager

Raleigh, NC · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive ...

Walgreens

Pharmacy Operations Manager

Raleigh, NC · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive ...

Walgreens

Pharmacy Operations Manager

Raleigh, NC · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive ...

Walgreens

Pharmacy Operations Manager

Morrisville, NC · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive ...

Walgreens

Pharmacy Operations Manager

Raleigh, NC · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive ...

Walgreens

Pharmacy Operations Manager

Raleigh, NC · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive ...

Walgreens

Pharmacy Operations Manager

Raleigh, NC · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive ...

Walgreens

Pharmacy Operations Manager

Raleigh, NC · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive ...

Walgreens

Pharmacy Operations Manager

Durham, NC · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive ...

Walgreens

Pharmacy Operations Manager

Raleigh, NC · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive ...

Walgreens

Pharmacy Operations Manager

Chapel Hill, NC · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive ...

Walgreens

Pharmacy Operations Manager

Raleigh, NC · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive ...

Walmart

Pharmacy Operations Team Lead

Raleigh, NC · On-site

$22 - $35/hr

Opening, Morning Location Walmart Supercenter #5292 4431 NEW BERN AVE, RALEIGH, NC, 27610, US Job Overview Pharmacy associates focus on the needs of our customers as they entrust us with their ...

Actalent

Pharmacy Technician

Cary, NC · On-site

$17.25 - $21/hr

Customer Support Representative - Pharmacy Operations (Registered Pharmacy Technician) This role supports pharmacy operations by serving as the primary point of contact for patients, clinicians, and ...

Actalent

Pharmacy Technician

Cary, NC

$17.25 - $21/hr

Customer Support Representative - Pharmacy Operations (Registered Pharmacy Technician) This role supports pharmacy operations by serving as the primary point of contact for patients, clinicians, and ...

Actalent

Pharmacy Technician

Raleigh, NC

$21.50/hr

Perform other essential functions and duties as assigned to support overall pharmacy operations. Essential Skills * Active and unrestricted Pharmacy Technician license in North Carolina. * National ...

Actalent

Pharmacy Technician

Cary, NC

$17.25 - $21/hr

Pharmacy Customer Support Representative / Pharmacy Technician This role supports pharmacy operations by handling high-volume inbound and outbound calls related to prescription refills, medication ...

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All JobsPharmacy Operations JobsPharmacy Operations Jobs in Raleigh, NC

Pharmacy Operations information

See Raleigh, NC salary details

$51.5K

$121.2K

$178.9K

How much do pharmacy operations jobs pay per year?

As of Jul 25, 2026, the average yearly pay for pharmacy operations in Raleigh, NC is $121,175.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,800.00 and $146,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Pharmacy Operations, and why are they important?

To thrive in Pharmacy Operations, you need a thorough understanding of pharmaceutical regulations, medication dispensing processes, and inventory management, often supported by a pharmacy degree or certification such as a Certified Pharmacy Technician (CPhT). Familiarity with pharmacy management systems, automated dispensing technologies, and regulatory compliance tools is typically required. Strong organizational skills, attention to detail, and effective communication are essential soft skills for ensuring safe and efficient workflow. These skills and qualifications are crucial to maintaining patient safety, regulatory compliance, and streamlined pharmacy operations.

What are some common challenges faced in pharmacy operations, and how can new team members effectively address them?

Professionals in pharmacy operations often encounter challenges such as managing high prescription volumes, ensuring regulatory compliance, and maintaining accurate inventory. New team members can address these by familiarizing themselves with standard operating procedures, using pharmacy management software efficiently, and actively communicating with pharmacists and technicians. Proactively asking questions and seeking mentorship from more experienced colleagues can help new hires quickly adapt and contribute to a smooth workflow.

Can a pharmacist make $200,000?

Pharmacists can earn $200,000 or more annually, especially with experience, specialization, or working in high-paying regions or settings such as hospitals or industry. Salaries vary based on location, employer, and additional certifications, but reaching this level is achievable for many experienced pharmacists.

What are pharmacy operations?

Pharmacy operations involve managing the daily activities of a pharmacy, including dispensing medications, maintaining inventory, ensuring compliance with regulations, and providing customer service. Pharmacy staff use tools like pharmacy management systems and must adhere to safety standards and legal requirements. Effective operations ensure accurate medication delivery and patient safety.

What is the difference between Pharmacy Operations vs Pharmacy Technicians?

AspectPharmacy OperationsPharmacy Technicians
CredentialsTypically requires a pharmacy technician certification or licenseMust have a pharmacy technician certification or registration
Work EnvironmentOversees pharmacy workflow, manages staff, and ensures complianceAssists pharmacists with dispensing medications and customer service
Employer & Industry UsageUsed in pharmacies, hospitals, and healthcare organizations for management roles

Pharmacy Operations focuses on managing pharmacy workflows, staff, and compliance, often requiring certification. Pharmacy Technicians assist pharmacists with dispensing medications and customer service, working directly in pharmacy settings. While both roles require certification, Pharmacy Operations roles are more managerial and oversight-oriented, whereas Pharmacy Technicians are hands-on in medication preparation and customer interactions.

What is an operation pharmacist?

An operations pharmacist is responsible for managing the daily functions of a pharmacy, including inventory control, workflow optimization, and ensuring compliance with regulations. They often work closely with pharmacy staff and may oversee processes to improve efficiency and patient safety.

What is the highest paid field in pharmacy?

In pharmacy, roles such as pharmacy directors, pharmacy managers, and clinical pharmacy specialists tend to have the highest salaries. These positions often require advanced certifications, extensive experience, and leadership skills, and they typically offer higher compensation compared to staff pharmacists or pharmacy technicians.
What are the most commonly searched types of Pharmacy Operations jobs in Raleigh, NC? The most popular types of Pharmacy Operations jobs in Raleigh, NC are:
What are popular job titles related to Pharmacy Operations jobs in Raleigh, NC? For Pharmacy Operations jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Pharmacy Operations jobs in Raleigh, NC look for? The top searched job categories for Pharmacy Operations jobs in Raleigh, NC are:
Pharmacy Operations jobs near you
Infographic showing various Pharmacy Operations job openings in Raleigh, NC as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $121,175 per year, or $58.3 per hour.
Pharmacy Operations Manager

Pharmacy Operations Manager

Walgreens

Raleigh, NC • On-site

Full-time

Posted 13 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,167 frontline employees who took The Breakroom Quiz

94th of 105 rated pharmacies

Job description


  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

External Basic Qualifications
  • High School Diploma, GED, or equivalent.
  • PTCB or ExCPT certification (except in Puerto Rico).
  • Has one year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications
  • Previous people management/ leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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