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Pharmacy Operations Analyst Jobs in Michigan (NOW HIRING)

Walgreens

Pharmacy Operations Manager

Muskegon, MI · On-site

Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and ...

Walgreens

Pharmacy Operations Manager

Portage, MI · On-site

Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and ...

Walgreens

Pharmacy Operations Manager

Macomb, MI · On-site

Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and ...

Walgreens

Pharmacy Operations Manager

Macomb, MI · On-site

Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and ...

Walgreens

Pharmacy Operations Manager

Grand Rapids, MI · On-site

Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and ...

Walgreens

Pharmacy Operations Manager

Macomb, MI · On-site

Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and ...

Walgreens

Pharmacy Operations Manager

Coldwater, MI · On-site

Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and ...

Walgreens

Pharmacy Operations Manager

Rochester, MI · On-site

Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and ...

Walgreens

Pharmacy Operations Manager

Waterford, MI · On-site

Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and ...

Walgreens

Pharmacy Operations Manager

Belleville, MI · On-site

Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and ...

Walgreens

Pharmacy Operations Manager

Rochester, MI · On-site

Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and ...

Walgreens

Pharmacy Operations Manager

Lambertville, MI · On-site

Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and ...

Walgreens

Pharmacy Operations Manager

Livonia, MI · On-site

Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and ...

Walgreens

Pharmacy Operations Manager

Kalamazoo, MI · On-site

Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and ...

Walgreens

Pharmacy Operations Manager

Kalamazoo, MI · On-site

Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and ...

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Pharmacy Operations Analyst information

See Michigan salary details

$12

$29

$49

How much do pharmacy operations analyst jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for pharmacy operations analyst in Michigan is $29.42, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $35.19 per hour, depending on experience, location, and employer.

What is a pharmacy operations analyst?

A Pharmacy Operations Analyst is a professional who evaluates and improves the processes within a pharmacy or pharmacy department. They analyze workflow, data, and performance metrics to identify inefficiencies and recommend solutions that enhance productivity, reduce costs, and improve patient outcomes. Their work may involve monitoring regulatory compliance, optimizing inventory management, and supporting technology implementation. Pharmacy Operations Analysts often collaborate with pharmacists, technicians, and administrative staff to ensure smooth operations and high-quality service.

What are the key skills and qualifications needed to thrive as a pharmacy operations analyst?

To thrive as a Pharmacy Operations Analyst, you need strong analytical skills, knowledge of pharmacy operations, and a background in healthcare or pharmacy-related fields, often supported by a relevant bachelor's degree. Familiarity with pharmacy management systems, data analytics tools like SQL or Excel, and potentially certifications such as CPhT or Lean Six Sigma are commonly required. Exceptional attention to detail, problem-solving abilities, and effective communication are crucial soft skills for collaborating with pharmacists and healthcare teams. These competencies enable analysts to optimize workflow, ensure compliance, and drive efficiency in pharmacy operations.

What is the difference between Pharmacy Operations Analyst vs Pharmacy Technician?

AspectPharmacy Operations AnalystPharmacy Technician
Required CredentialsBachelor's degree in healthcare, pharmacy, or related field; certifications like CPhT are optionalHigh school diploma or equivalent; certification may be required or preferred
Work EnvironmentOffice settings, healthcare facilities, or pharmacy management environmentsRetail or hospital pharmacies, assisting pharmacists directly
Employer & Industry UsageHealthcare organizations, insurance companies, pharmacy chainsRetail pharmacies, hospitals, clinics
Common Search & Comparison IntentUnderstanding analytical and operational roles in pharmacy managementAssisting pharmacists with dispensing and customer service

The Pharmacy Operations Analyst focuses on analyzing pharmacy operations, improving workflows, and managing data, often requiring a degree and analytical skills. In contrast, the Pharmacy Technician assists pharmacists with dispensing medications and customer service, typically requiring certification and hands-on pharmacy work. While both roles support pharmacy functions, their responsibilities and qualifications differ significantly.

How does a pharmacy operations analyst typically collaborate with pharmacists and other healthcare professionals to improve workflow efficiency?

Pharmacy Operations Analysts work closely with pharmacists, pharmacy technicians, and sometimes clinical staff to identify and address workflow inefficiencies. They often participate in meetings, observe daily processes, and gather input from frontline staff to understand operational challenges. By analyzing data and process flows, they recommend and help implement improvements, such as automation tools or revised procedures. This collaborative approach ensures that solutions are practical and align with regulatory requirements and patient care goals.

Is a pharmacy operations analyst entry-level?

A pharmacy operations analyst is typically an entry-level to mid-level position that may require some experience in pharmacy or healthcare operations, along with skills in data analysis and process improvement. Entry requirements vary by employer, but relevant certifications or a bachelor's degree in a related field can be beneficial for starting in this role.

What are popular job titles related to Pharmacy Operations Analyst jobs in Michigan?

For Pharmacy Operations Analyst jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Pharmacy Operations Analyst jobs in Michigan look for?

The top searched job categories for Pharmacy Operations Analyst jobs in Michigan are:

Pharmacy Operations Analyst jobs near you
Infographic showing various Pharmacy Operations Analyst job openings in Michigan as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,195 per year, or $29.4 per hour.

Pharmacy Operations Manager

Walgreens

Muskegon, MI • On-site

Full-time

Re-posted 6 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,198 frontline employees who took The Breakroom Quiz

99th of 112 rated pharmacies

Job description


  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

External Basic Qualifications
  • High School Diploma, GED, or equivalent.
  • PTCB or ExCPT certification (except in Puerto Rico).
  • Has one year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications
  • Previous people management/ leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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