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Pharmaceutical Technical Support Analyst Jobs (NOW HIRING)

Technical Support Analyst records all contacts, troubleshooting steps, and resolutions into the IT service desk management application. Assist Information Technology staff with special projects ...

The Technical Support Analyst is a Tier 2 role within Quavo's Client Support team, responsible for resolving the technical issues that fall outside the scope of Tier 1 Client Advocates and do not ...

Technical Support Analyst Location: Forsyth, GA or Decatur, GA (Hybrid) Duration: 7+ Months (with possible extension) * Manage and administer the Google Chrome Management Console for devices and ...

Technical Support Analyst Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity with top-tier financial company! Responsibilities * Provide technical support for desktop ...

Technical Support Analyst Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity with top-tier financial company! Responsibilities * Provide technical support for desktop ...

We are looking for a customer-focused and technically skilled Technical Support Analyst to join our growing global team. In this role, you will provide high-quality technical support and ...

We are looking for an experienced Technical Support Analyst to support end users and help maintain stable day-to-day operations for a critical business application in Tallahassee, Florida. This ...

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Pharmaceutical Technical Support Analyst information

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How much do pharmaceutical technical support analyst jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for pharmaceutical technical support analyst in the United States is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.25 per hour, depending on experience, location, and employer.

What are popular job titles related to Pharmaceutical Technical Support Analyst jobs?

For Pharmaceutical Technical Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Pharmaceutical Technical Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $57,277 per year, or $27.5 per hour.

Technical Support Analyst

Dallas, TX

Contractor

Re-posted 23 days ago


Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Analyst


On behalf of our client, Procom Services is searching for a Technical Support Analyst for a contract opportunity in Dallas, Texas. 


Technical Support Analyst Job Details


We are looking for a Technical Support Analyst to join our team. The right candidate MUST have excellent knowledge and/or hands on experience on networking -- as well as -- outstanding communication skills.


Technical Support Analyst Mandatory Skills


Networking / Troubleshooting Skills


a. Administering and troubleshooting Widows client/server operating systems (Win 7,8,10, Server 2003, 2008, 2012) by utilizing DOS commands, logs and services.

b. Expertise to conduct fault isolation in regards to diagnosing and remediating network connectivity issues.

c. Expertise to troubleshoot or describe common networking and application protocols.

Example: Ability to describe several computer related issues where the candidate had to perform extensive troubleshooting - describing all steps taken from analysis to fault isolation to resolution.


d. Ability to dissect application issues at the application layer.

Example: Can the candidate diagnose a failing application by means of examining processes and services tied to said application.


e. Capability to discuss scenarios where candidate diagnosed a failing application, by examining the process/s and service/s which are tied to the applications functionality.


Preferred Requirements:


McAfee's product knowledge is a plus


Communication Skills


a. Understanding and applying Active Listening

b. Understanding and ability to ask Open-Ended/Close-Ended/Probing Questions

c. Ability to teach complex topics


Technical Support Analyst Start Date


ASAP


Technical Support Analyst Assignment Length


6+ Months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.