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A Maintenance Technician is responsible for keeping a facility operating and repairing any problems when they are discovered before they have a chance to worsen.  A Maintenance Technician will usually be required to perform a wide range of repair tasks around a property.  Some other tasks a Maintenance Technician may be called upon to do include:

• Performing routing maintenance around the building such as fixing structural damage, for example, window, door or wall repair
• Repairing broken or leaking plumbing to avoid water damage and restore full use of water fixtures
• Working on damaged electrical wiring when a shortage or severed wire occurs
• Applying preventative measures to the building to reduce the risk of future problems
• Fixing potential safety hazards to avoid injuries
• Repair and replace parts, corrective maintenance and ground maintenance
• Diagnose and solve maintenance problems
• Troubleshoot and perform all necessary repairs to apartments, including plumbing, HVAC, carpentry, electrical and installation of appliances, as needed.
• Complete the 'make-ready' process to prepare vacant apartment homes for leasing and new move-ins. Ensure all repairs/replacements necessary for apartment to be ready for move-in are completed
• Responsible for timely completion of maintenance requests within 48 hours from residents and follow up with service calls, maintaining appropriate maintenance documentation
• Assists in maintaining the grounds, common areas, and amenities by picking up the trash and debris, pressure washing breezeways and pool areas, performing general cleaning, and painting curbs and signage, painting the building when old paint has become faded or chipped
• Maintain the upkeep of common areas and amenities adhering to safety, health, and clean environment compliance
• Follow up on repairs to verify completion and compliance with OSHA, property insurance companies, government agencies and company safety policies and risk management procedures
• Maintain accurate property maintenance files and records ensuring documentation is kept complete and up to date, complete required reports and ensure all health and safety procedures and requirements are satisfied
• Report to Site Manager regarding daily needs, problems and other issues
• Analyze regular work orders for determining long-term maintenance work
• Inspect units annually to identify restorative and preventive repairs
• Perform pest control activities by coordinating with pest control vendors
• Maintain parking areas, fire lanes and address potholes immediately
• Provide assistance to Site Manager in putting up banners, flyers, balloons and other curb appeal
• Identify and make recommendations for proposals of third-party relationships regarding the quality and cost-effective upkeep of the property
• Develop a plan for emergency or disaster issues and response
• Maintain current knowledge of mechanical operations and improvements for best practices
• Follow all safety standards at all times, without exception
• Handle resident relations with tact, diplomacy and courteous communications
• Maintenance Technicians are required to be 'on call,' and must respond to service requests and emergency calls immediately
• Other duties, as assigned by Maintenance Supervisor, Property Manager or Corporate Office

Maintenance Technician skills and qualifications

A Maintenance Technician requires a diverse mix of both hard and soft skills, particularly manual labor skills, including:

• Plumbing knowledge to address leaks, clogs or other drainage problems
• Electrical wiring capabilities to manage problems with the building's electricity
• Carpentry ability to handle basic repairs around the building
• Groundskeeping if the facility contains lawns or other outdoor areas in need of maintenance
• Interpersonal skills to interact with employees or residents of the building in a pleasant manner
• Attention to detail to ensure that all jobs are completed in an exemplary manner and any potential hazards or warning signs of problems are not overlooked
• Physical stamina to handle a full shift of being active and working on the building

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