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Pest Control Customer Service Jobs in New York (NOW HIRING)

Ehrlich Pest Control

Pest Control Technician

Bronx, NY · On-site

$20 - $23/hr

... management services for residential customers. You will be responsible for identifying and ... Apply approved pest control products, including chemicals, baits, and traps, to effectively ...

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All JobsPest Control Customer Service JobsPest Control Customer Service Jobs in New York

Pest Control Customer Service information

See New York salary details

$10

$18

$30

How much do pest control customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for pest control customer service in New York is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.72 and $21.81 per hour, depending on experience, location, and employer.

What does a pest control customer service representative do?

A Pest Control Customer Service representative assists customers with scheduling pest control services, answering questions about treatments, and resolving any concerns related to pest issues. They act as the main point of contact between clients and the pest control company, ensuring a positive customer experience. Their responsibilities often include explaining service options, providing quotes, and coordinating with technicians to address customer needs efficiently.

What are the key skills and qualifications needed to thrive as a pest control customer service representative?

To thrive as a Pest Control Customer Service representative, you need strong communication abilities, basic knowledge of pest control services, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, scheduling platforms, and call center systems is commonly required. Outstanding problem-solving, patience, and attention to detail help build rapport and resolve customer concerns effectively. These skills ensure customer satisfaction, accurate service coordination, and the smooth handling of inquiries in a busy service environment.

What are some common challenges faced by pest control customer service representatives and how can they be managed?

Pest Control Customer Service representatives often encounter challenges such as handling distressed customers, managing scheduling conflicts, and staying updated on service protocols. To manage these, it’s important to develop strong communication and problem-solving skills, maintain a calm and empathetic demeanor, and work closely with field technicians to coordinate appointments efficiently. Most companies also provide training on pest identification and customer management, which helps in providing accurate information and building trust with clients.

What is the difference between Pest Control Customer Service vs Pest Control Technician?

AspectPest Control Customer ServicePest Control Technician
CredentialsCustomer service skills, sometimes industry-specific trainingLicensing and certifications in pest management
Work EnvironmentOffice, call centers, or remote supportOn-site at customer locations, treatment areas
Employer & Industry UsageCustomer support roles within pest control companiesField roles responsible for pest treatments
Search & Comparison IntentUnderstanding customer support roles in pest controlTechnical pest control work and responsibilities

While Pest Control Customer Service focuses on assisting clients, scheduling, and providing support, Pest Control Technicians perform the actual pest treatments on-site. Both roles are essential in the pest control industry but differ in responsibilities, credentials, and work environment.

What are popular job titles related to Pest Control Customer Service jobs in New York?

For Pest Control Customer Service jobs in New York, the most frequently searched job titles are:

What job categories do people searching Pest Control Customer Service jobs in New York look for?

The top searched job categories for Pest Control Customer Service jobs in New York are:

Pest Control Customer Service jobs near you
Infographic showing various Pest Control Customer Service job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,860 per year, or $18.7 per hour.

Pest Control Service Professional

Suburban Pest Control

Yonkers, NY

$18 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

We’re Hiring! Join Our Team as a Pest Control Service Professional for the Manhattan, Brooklyn, Bronx and Westchester Areas.  
Are you ready to make a difference by protecting homes and businesses from unwanted pests? We’re looking for a dedicated, enthusiastic, and customer-focused individual to join our growing team at Suburban Pest Control!
Why Suburban?

  • Competitive pay + bonuses.
  • Paid training – no experience needed.
  • Clear paths for advancement.
  • Supportive and friendly team environment.
  • Industry-leading tools and technology.


What You'll Do:

  • Inspect, treat, and prevent pest issues.
  • Educate customers on maintenance and prevention.
  • Deliver exceptional service with a smile.
  • Keep accurate records of your visits.


What We’re Looking For:

  • Strong communication & customer service skills.
  • Self-starter with attention to detail.
  • Valid driver’s license + clean record.
  • Willingness to learn and grow.


Perks & Benefits:

  • Company Cell Phone.
  • Health, dental & vision insurance.
  • PTO + paid holidays.
  • 401(k) with company match - 5%.


Ready to Join Us?
Apply now: suburbanpestcontrol.hrmdirect.com
At Suburban Pest Control, we believe in equal opportunity for everyone.