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Pest Control Customer Service Jobs in Illinois (NOW HIRING)

Fox Pest Control

$60 - $80/hr

Fox Pest Control seeks a dedicated Pest Control Service Manager to lead our team, uphold our core ... By building up leaders and maintaining positive relationships with our customers, we work to make a ...

Fox Pest Control

Pest Control Service Manager

Gurnee, IL · On-site

$55K - $65K/yr

Fox Pest Control seeks a dedicated Pest Control Service Manager to lead our team, uphold our core ... By building up leaders and maintaining positive relationships with our customers, we work to make a ...

Fox Pest Control

Pest Control Service Manager

Gurnee, IL · On-site

$55K - $65K/yr

Fox Pest Control seeks a dedicated Pest Control Service Manager to lead our team, uphold our core ... By building up leaders and maintaining positive relationships with our customers, we work to make a ...

Fox Pest Control

Pest Control Technician

Gurnee, IL · On-site

$60K/yr

As a Pest Control Technician , you'll do more than just handle pests-you'll build meaningful relationships , deliver top-tier customer service , and become an expert in an essential field. We're on a ...

Fox Pest Control

Pest Control Technician

Gurnee, IL · On-site

$17 - $19/hr

As a Pest Control Technician , you'll do more than just handle pests-you'll build meaningful relationships , deliver top-tier customer service , and become an expert in an essential field. We're on a ...

Imel Pest Control Inc.

Pest Control Technician

Bethalto, IL · On-site

$17.75 - $22.75/hr

... service themselves, our customers are always happy to see you show up. One on one job training is ... Imel Pest Control is now running 3 generations strong, with many more generations leading up to ...

R B PEST SOLUTIONS INC

Pest Control Technician

Chicago, IL · On-site

$19 - $24.50/hr

Career Advancement Opportunities Job Summary We are seeking a Pest Control Technician to join our ... Excellent customer service skills * Ability to maintain detailed records of payment and chemicals ...

Kenney's Pest Control

Scheduling & CSR

Moline, IL · On-site

$14.75 - $20.25/hr

Kenney's Pest Control Location: Moline, IL 61265 Position Type: Full-Time, Entry Level About Us ... Customer Service: Handle inbound customer inquiries via phone, email, and online channels ...

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All JobsPest Control Customer Service JobsPest Control Customer Service Jobs in Illinois

Pest Control Customer Service information

See Illinois salary details

$8

$14

$24

How much do pest control customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for pest control customer service in Illinois is $15.00, according to ZipRecruiter salary data. Most workers in this role earn between $11.81 and $17.51 per hour, depending on experience, location, and employer.

What does a pest control customer service representative do?

A Pest Control Customer Service representative assists customers with scheduling pest control services, answering questions about treatments, and resolving any concerns related to pest issues. They act as the main point of contact between clients and the pest control company, ensuring a positive customer experience. Their responsibilities often include explaining service options, providing quotes, and coordinating with technicians to address customer needs efficiently.

What are the key skills and qualifications needed to thrive as a pest control customer service representative?

To thrive as a Pest Control Customer Service representative, you need strong communication abilities, basic knowledge of pest control services, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, scheduling platforms, and call center systems is commonly required. Outstanding problem-solving, patience, and attention to detail help build rapport and resolve customer concerns effectively. These skills ensure customer satisfaction, accurate service coordination, and the smooth handling of inquiries in a busy service environment.

What are some common challenges faced by pest control customer service representatives and how can they be managed?

Pest Control Customer Service representatives often encounter challenges such as handling distressed customers, managing scheduling conflicts, and staying updated on service protocols. To manage these, it’s important to develop strong communication and problem-solving skills, maintain a calm and empathetic demeanor, and work closely with field technicians to coordinate appointments efficiently. Most companies also provide training on pest identification and customer management, which helps in providing accurate information and building trust with clients.

What is the difference between Pest Control Customer Service vs Pest Control Technician?

AspectPest Control Customer ServicePest Control Technician
CredentialsCustomer service skills, sometimes industry-specific trainingLicensing and certifications in pest management
Work EnvironmentOffice, call centers, or remote supportOn-site at customer locations, treatment areas
Employer & Industry UsageCustomer support roles within pest control companiesField roles responsible for pest treatments
Search & Comparison IntentUnderstanding customer support roles in pest controlTechnical pest control work and responsibilities

While Pest Control Customer Service focuses on assisting clients, scheduling, and providing support, Pest Control Technicians perform the actual pest treatments on-site. Both roles are essential in the pest control industry but differ in responsibilities, credentials, and work environment.

What are popular job titles related to Pest Control Customer Service jobs in Illinois?

For Pest Control Customer Service jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Pest Control Customer Service jobs in Illinois look for?

The top searched job categories for Pest Control Customer Service jobs in Illinois are:

Pest Control Customer Service jobs near you
Infographic showing various Pest Control Customer Service job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 35% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $31,190 per year, or $15 per hour.

Pest Control Service Manager

Fox Pest Control

Bloomington, IL • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Key responsibilities

  • Supervise, train, and evaluate technicians to ensure high service standards.

  • Develop and implement company policies and procedures.

  • Collaborate with the branch manager and office personnel to ensure smooth operations.

Fox Pest Control rating

6.6

Company rating: 6.6 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

21st of 35 rated pest control companies

Job description

Overview

Join Our Team as a Full-Time Pest Control Service Manager!

Are you a dynamic leader with a passion for the pest control industry? Fox Pest Control seeks a dedicated Pest Control Service Manager to lead our team, uphold our core values, and drive our operations to new heights.

Who is Fox

Founded in 2012, Fox Pest Control has experienced dramatic growth over the last several years, ranking on the INC 5000 list two years in a row and was awarded the Utah Business Magazine Fast 50 award in 2022. With over 30 locations across the country in 15 states, Fox's growth is attributed to its solid core values and mission to develop confident leaders and empower individuals to provide strong, outstanding service. We aren't just a pest control company that provides top-quality service. Our number one priority is to develop and strengthen lasting relationships with our employees, customers, and anyone else with whom we come in contact. By building up leaders and maintaining positive relationships with our customers, we work to make a difference in the lives of our employees and community. We focus on RELATIONSHIPS FIRST and SERVICE ALWAYS.

What We Offer

  • Competitive Salary of $55,000 to $65,000.
  • Comprehensive medical, dental, and vision coverage
  • 401k with a generous company match.
  • Paid Time Off, Paid holidays, PTO.
  • Employee stock purchase plan.
  • A positive work culture that fosters empowerment and creates an uplifting environment
  • Significant potential for growth with personalized leadership plans for all team members.
  • Paid hands-on training opportunities.
Responsibilities

A Day in the Life of a Pest Service Manager

  • Embody Our Core Values: Lead by example and integrate Fox Pest Control's core values into every aspect of the branch.
  • Comprehensive Industry Involvement: Engage in all facets of the pest control industry, including technical, route, sales, administrative, and operational management.
  • Collaborate with Branch Manager and Office Personnel: Work closely with the branch manager and other service managers to ensure smooth operations.
  • Supervise and Train Technicians: Oversee, train, and evaluate a team of technicians to maintain high service standards.
  • Plan and Implement Policies: Develop and execute company policies and procedures.
  • Manage a Diverse Team: Lead, coach, and counsel a multi-level staff of 10+ individuals.
  • Perform Additional Duties: Take on other tasks as assigned to support the branch.
Qualifications

What We're Looking For

  • Leadership Experience: Minimum of 2+ years in a leadership role.
  • Industry Expertise: Experience in the pest control or lawn care industry is strongly preferred.
  • Regulatory Knowledge: Understanding of industry standards and state and federal regulations.
  • Sales Management: Previous experience in sales management is a plus.
  • Customer Service Skills: Exceptional customer service and retention abilities.
  • Communication Skills: Strong verbal and written communication and interpersonal skills.
  • Organizational Skills: Excellent follow-up, organizational, and time management skills, including route management.
  • Multi-tasking Ability: Capable of handling a wide variety of duties.

Fox Pest Control is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

Employment Type: FULL_TIME

What Fox Pest Control employees say

Pay

Benefits

Hours and flexibility

Workplace

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