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Pest Control Customer Service Jobs in California

Pro Active Pest Control

Pest Control Technician

Napa, CA · On-site

$21 - $27/hr

Manage an established service route and new customers * Perform inspections and treatments for ... Pest Control Board * Ability to pass a live scan, state exam, and obtain licensing within 90 days ...

Pro Active Pest Control

Pest Control Technician

Auburn, CA · On-site

$20 - $25.50/hr

Manage an established service route and new customers * Perform inspections and treatments for ... Pest Control Board * Ability to pass a live scan, state exam, and obtain licensing within 90 days ...

GioCo Pest Control

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Pest Control Technician - Branch 2 Field Rep

Petaluma, CA · On-site

$25 - $32/hr

If you have a passion for customer service and enjoy working outdoors, this may be the perfect ... GioCo Pest Control has been proudly serving Petaluma and surrounding communities with reliable, eco ...

GioCo Pest Control

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Pest Control Technician - Branch 2 Field Rep

Petaluma, CA · On-site

$25 - $32/hr

If you have a passion for customer service and enjoy working outdoors, this may be the perfect ... GioCo Pest Control has been proudly serving Petaluma and surrounding communities with reliable, eco ...

Allied Pest Control

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Pest Control Technician WANTED

Corona, CA · On-site

$18 - $40/hr

Excellent communication and customer service skills** to advise clients and build rapport ... Adaptable and willing to perform a range of pest control duties,** such as knocking down spider ...

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All JobsPest Control Customer Service JobsPest Control Customer Service Jobs in California

Pest Control Customer Service information

See California salary details

$9

$16

$27

How much do pest control customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for pest control customer service in California is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.18 and $19.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a pest control customer service representative?

To thrive as a Pest Control Customer Service representative, you need strong communication abilities, basic knowledge of pest control services, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, scheduling platforms, and call center systems is commonly required. Outstanding problem-solving, patience, and attention to detail help build rapport and resolve customer concerns effectively. These skills ensure customer satisfaction, accurate service coordination, and the smooth handling of inquiries in a busy service environment.

What is the difference between Pest Control Customer Service vs Pest Control Technician?

AspectPest Control Customer ServicePest Control Technician
CredentialsCustomer service skills, sometimes industry-specific trainingLicensing and certifications in pest management
Work EnvironmentOffice, call centers, or remote supportOn-site at customer locations, treatment areas
Employer & Industry UsageCustomer support roles within pest control companiesField roles responsible for pest treatments
Search & Comparison IntentUnderstanding customer support roles in pest controlTechnical pest control work and responsibilities

While Pest Control Customer Service focuses on assisting clients, scheduling, and providing support, Pest Control Technicians perform the actual pest treatments on-site. Both roles are essential in the pest control industry but differ in responsibilities, credentials, and work environment.

Is pest control worth it as a career?

Pest control customer service is a valuable role within the pest management industry, often requiring knowledge of pest identification and customer communication skills. It can offer stable employment, opportunities for certification, and work in various environments, making it a viable career choice for those interested in service and problem-solving.

What are some common challenges faced by pest control customer service representatives and how can they be managed?

Pest Control Customer Service representatives often encounter challenges such as handling distressed customers, managing scheduling conflicts, and staying updated on service protocols. To manage these, it’s important to develop strong communication and problem-solving skills, maintain a calm and empathetic demeanor, and work closely with field technicians to coordinate appointments efficiently. Most companies also provide training on pest identification and customer management, which helps in providing accurate information and building trust with clients.

What does a pest control customer service representative do?

A Pest Control Customer Service representative assists customers with scheduling pest control services, answering questions about treatments, and resolving any concerns related to pest issues. They act as the main point of contact between clients and the pest control company, ensuring a positive customer experience. Their responsibilities often include explaining service options, providing quotes, and coordinating with technicians to address customer needs efficiently.
What are popular job titles related to Pest Control Customer Service jobs in California? For Pest Control Customer Service jobs in California, the most frequently searched job titles are:
What job categories do people searching Pest Control Customer Service jobs in California look for? The top searched job categories for Pest Control Customer Service jobs in California are:
What cities in California are hiring for Pest Control Customer Service jobs? Cities in California with the most Pest Control Customer Service job openings:
Pest Control Customer Service jobs near you
Infographic showing various Pest Control Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,807 per year, or $16.7 per hour.

Pest Control Technician

Pro Active Pest Control

Napa, CA • On-site

$21 - $27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Pro Active Pest Control is currently hiring full-time Pest Control Technicians to join our team! Whether you are already licensed or looking to start a new career, we are seeking motivated individuals ready to provide real-time solutions and deliver 5-star service to our customers.


No experience is required-we provide paid training and state licensing for the right candidate.


About Us

Pro Active Pest Control is a family-owned and locally operated company serving California and Arizona. We are a 5-star rated pest control provider that prides itself on delivering safe, effective, and affordable solutions while treating our customers like family. We are committed to a positive team environment, continuous training, and real opportunities for career growth.


Job Responsibilities

  • Manage an established service route and new customers
  • Perform inspections and treatments for residential and commercial properties
  • Troubleshoot pest issues and provide effective solutions
  • Educate customers on services and prevention methods
  • Maintain strong time management and daily scheduling
  • Help meet company service and sales goals
  • Continuously build skills and product knowledge
  • Train alongside a licensed technician if not yet licensed


Qualifications

  • Excellent customer service and communication skills
  • Self-motivated with a strong work ethic and positive attitude
  • Valid driver's license with a good DMV record
  • Ability to lift, push, and pull equipment, climb ladders, and work at heights
  • Strong time management and multitasking skills
  • Must have or be willing to obtain an Applicator or Branch II Field Representative license through the CA State Pest Control Board
  • Ability to pass a live scan, state exam, and obtain licensing within 90 days if not currently licensed
  • Must be willing and able to complete a background check and motor vehicle record (MVR) review, and meet eligibility requirements to be insured under the company's auto insurance policy, in accordance with applicable laws.


Benefits

  • Paid training and state licensing
  • Sales commission opportunities
  • Career growth and advancement opportunities
  • Medical, Vision, & Dental after 60 days
  • 401(k) with company match
  • PTO policy
  • Birthday holiday policy
  • Pest service plan for employees and their families
  • Continuing education courses
  • Competitive compensation program
  • Company-provided vehicle, gas card, phone/iPad, and laundry allowance
  • Quarterly company events


Job Details

  • Job Type: Full-Time
  • Schedule: Monday-Friday with weekend availability
  • Work Setting: In the field


If you're looking for a company that values growth, teamwork, and delivering great service, apply today.

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