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Pest Control Customer Service Representative Jobs in Tulsa, OK

Palisade Pest

Termite and Pest - Utility Technician

Tulsa, OK · On-site

$15.50 - $19.25/hr

Palisade Pest Control employees represent the promise and commitment to our customers of exceptional service, professionalism, and integrity. The successful candidate will be responsible for: * Being ...

Palisade Pest

Termite and Pest - Route Technician

Tulsa, OK · On-site

$15.50 - $19.25/hr

Palisade Pest Control employees represent the promise and commitment to our customers of exceptional service, professionalism, and integrity. The successful candidate will be responsible for:

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Pest Control Customer Service Representative information

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How much do pest control customer service representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for pest control customer service representative in Tulsa, OK is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.09 per hour, depending on experience, location, and employer.

What does a pest control customer service representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

What skills and qualifications are needed to be a pest control customer service representative?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What challenges do pest control customer service representatives face, and how can they be managed?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

What are popular job titles related to Pest Control Customer Service Representative jobs in Tulsa, OK?

For Pest Control Customer Service Representative jobs in Tulsa, OK, the most frequently searched job titles are:

What job categories do people searching Pest Control Customer Service Representative jobs in Tulsa, OK look for?

The top searched job categories for Pest Control Customer Service Representative jobs in Tulsa, OK are:

Pest Control Customer Service Representative jobs near you

Termite & Pest - Service Supervisor

Palisade Pest Control

Tulsa, OK • On-site

$45K/yr

Full-time

Posted 5 days ago

Job description

Job Description: Termite & Pest | Service Supervisor
Company Overview:
Palisade Pest Control is a customer service company that provides termite and pest control services to residential and commercial customers. At Palisade, we are committed to a set of core values that includes professionalism, service, integrity, and excellence. Our team members conduct themselves with performance beyond expectations and a commitment to the highest level of service for our customers, vendors, and all those we come in contact with. We are committed to fostering a company culture with a growth mindset focused on daily wins, solid workflow, and giving 110% every day.
Palisade Pest Control employees represent the promise and commitment to our customers of exceptional service, professionalism, and integrity.
The successful candidate will be responsible for:
  • Manage the scheduling and deployment of service technicians.
  • Train and mentor service supervisors and technicians to ensure high-quality service.
  • Monitor service metrics and ensure customer satisfaction at the operational level.
  • Assist the Branch Manager in implementing new service protocols or initiatives.
  • Supervise technicians on a day-to-day basis.
  • Interview and onboard new technicians
  • Perform equipment and vehicle inspections
  • Be available for emergency route work as needed

Required Qualifications:
  • High school diploma or GED
  • Pest control route experience and licensed by relevant state agencies
  • Computers skills, including Google Docs, Office, Email, PC/Mac
  • United States Citizen or authorized to work in the United States
  • Pass background check and drug screen

About Palisade Pest Control:
Founded in 2021, Palisade Pest Control has grown from a single office in Rogers, Arkansas to multiple locations in Arkansas, Missouri, Oklahoma and Alabama with continued plans for expansion. Today, Palisade employs an impressive group of experienced and knowledgeable professionals committed to problem solving and serving our customer's needs. Palisade provides services to both residential and commercial customers, including Termite, General Pest Control, Specialty Pest Control, Fleas, Ticks and Mosquitos.
At Palisade, we are committed to a set of core values that includes professionalism, service, integrity, and excellence. Our team members conduct themselves with performance beyond expectations and a commitment to the highest level of service for our customers, vendors, and all those we come in contact with.

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