ZipRecruiter

Log In

1

Pest Control Customer Service Representative Jobs in Raleigh, NC

HomeTeam Pest Defense

Pest Control Technician

Raleigh, NC · On-site

$45K - $46K/yr

Provide exceptional customer service to homeowners every day as you work your route * Present a ... Maintain your pest control license and keep your knowledge sharp by attending pest control seminars ...

ARUZA LLC

Utility Technician - Pest Control

Apex, NC · On-site

$14.25 - $18.25/hr

You'll follow a daily schedule of services while exemplifying excellent customer service and ... The physical demands described here are representative of those that must be met by an employee to ...

Anticimex

Pest Control Technician

Raleigh, NC · On-site

$18 - $23/hr

We are looking for a Pest Control Technician to join our growing company! With a large footprint in ... customer service skills to join our team! This is an independent role where you will have the ...

Team Pest USA

Route Technician-Pest Control

Raleigh, NC · On-site

$18 - $23/hr

Pest Control Route Technician - Join the Experts at Pest USA Looking to build a long-term career ... notch service that customers rely on. You'll be trained to tackle everything from routine pest ...

ARUZA LLC

Utility Technician - Pest Control

Apex, NC · On-site

$14.25 - $18.25/hr

You'll follow a daily schedule of services while exemplifying excellent customer service and ... The physical demands described here are representative of those that must be met by an employee to ...

Anticimex

Pest Control Technician

Raleigh, NC · On-site

$18 - $23/hr

We are looking for a Pest Control Technician to join our growing company! With a large footprint in ... customer service skills to join our team! This is an independent role where you will have the ...

Team Pest USA

Route Technician-Pest Control

Raleigh, NC · On-site

$45K - $65K/yr

Pest Control Route Technician - Join the Experts at Pest USA Looking to build a long-term career ... notch service that customers rely on. You'll be trained to tackle everything from routine pest ...

previous pagenext page

Showing results 21-40

All JobsPest Control Customer Service Representative JobsPest Control Customer Service Representative Jobs in Raleigh, NC

Pest Control Customer Service Representative information

See Raleigh, NC salary details

$9

$18

$26

How much do pest control customer service representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for pest control customer service representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What does a pest control customer service representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

What skills and qualifications are needed to be a pest control customer service representative?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What challenges do pest control customer service representatives face, and how can they be managed?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

What are popular job titles related to Pest Control Customer Service Representative jobs in Raleigh, NC?

For Pest Control Customer Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Pest Control Customer Service Representative jobs in Raleigh, NC look for?

The top searched job categories for Pest Control Customer Service Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Pest Control Customer Service Representative jobs?

Cities near Raleigh, NC with the most Pest Control Customer Service Representative job openings:

Pest Control Customer Service Representative jobs near you

Pest Control Technician

HomeTeam Pest Defense

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

HomeTeam Pest Defense rating

7.6

Company rating: 7.6 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

9th of 35 rated pest control companies

Job description

Overview

At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player.


Apply in minutes from your mobile phone!


Responsibilities

As a HomeTeam Pest Control Technician, you can expect to:

  • Provide exceptional customer service to homeowners every day as you work your route
  • Present a professional, tidy appearance, including your company truck, equipment, and uniform
  • Discuss and diagnose pest issues with homeowners, offering additional services or products when needed or desired
  • Maintain your pest control license and keep your knowledge sharp by attending pest control seminars regularly
  • Submit legible, accurate service tickets to office staff
  • Stay motivated and focused while you work independently
  • Occasionally work Saturdays to finish out the week’s route

There’s plenty of perks too!

  • Competitive pay $$ 
  • $45K-$46K plus annually
  • Company vehicle and gas card provided
  • Comprehensive benefits package including medical, dental, vision
  • Company paid life & AD&D insurance
  • 401(k) plan with company match up to 6%
  • Employee stock purchase plan
  • Paid Time off and holidays
  • Employee discounts
  • Tuition reimbursement
  • Dependent scholarship awards
  • An opportunity to advance within the company
  • Recognition for a job well done
  • A friendly work environment
  • Employee referral bonuses
  • The opportunity for professional growth and respect that comes from working for an industry leader

Why HomeTeam?

  • HomeTeam is the #1 pest management company to homebuilders
  • Currently performs more the 2,000,000 services a year
  • The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction
  • Pest Management Industry is growing and is a recession resistant line of business
  • Women’s Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace.
  • HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA.

       


Qualifications

Minimum Requirements:   

  • Must be 18 years or older with a high school diploma or GED
  • Safely use a ladder within the manufacturer's weight capacity

Physical Demands / Working Environment: 

  • Candidates must meet physical job requirements and safely perform the job duties with or without accommodations
  • Safely use a ladder within the manufacturer's weight capacity
  • Lift and carry up to 50 lbs.

HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

#HTPD109HMA

What HomeTeam Pest Defense employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply