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Pest Control Customer Service Representative Jobs in Madison, GA

Rollins

Pest Control Tech

Greensboro, GA · On-site

$16.50 - $21.25/hr

We need your Next-Level Service Mindset at Bug House! As part of the Bug House Pest Control team, you'll be critical in helping our customers feel we've delivered on our promise. You'll have more ...

Rollins

Pest Control Tech

Greensboro, GA · On-site

$16.50 - $21.25/hr

We need your Next-Level Service Mindset at Bug House! As part of the Bug House Pest Control team, you'll be critical in helping our customers feel we've delivered on our promise. You'll have more ...

High Priority Pest

Pest Control Technician

Eatonton, GA · On-site

$20 - $22/hr

We are looking for a pest control technician immediately. Our family at High Priority Pest is ... Customer service is a top priority. * Determine customer needs. * Apply pesticide in buildings and ...

Rentokil

Pest Control Technician

Winder, GA · On-site

$16.25 - $21/hr

... management services for residential customers. You will be responsible for identifying and ... Apply approved pest control products, including chemicals, baits, and traps, to effectively ...

Northwest Exterminating

Pest Control Technician

Greensboro, GA · On-site

$16.50 - $21.25/hr

At Bug House Pest Control, we're dedicated to creating extraordinary experiences and growth ... Your goal is to create "Customers for Life" by delivering excellent service every time. * Managing ...

Northwest Exterminating

Pest Control Technician

Greensboro, GA · On-site

$16.50 - $21.25/hr

At Bug House Pest Control, we're dedicated to creating extraordinary experiences and growth ... Your goal is to create "Customers for Life" by delivering excellent service every time. * Managing ...

New

Terminix

Pest Control Technician

Bogart, GA · On-site

$17.50 - $22.25/hr

... management services for residential customers. You will be responsible for identifying and ... Apply approved pest control products, including chemicals, baits, and traps, to effectively ...

Rentokil

Pest Control Technician

Winder, GA · On-site

$16.25 - $21/hr

... management services for residential customers. You will be responsible for identifying and ... Apply approved pest control products, including chemicals, baits, and traps, to effectively ...

Rentokil

Pest Control Technician

Bogart, GA · On-site

$17.50 - $22.25/hr

... management services for residential customers. You will be responsible for identifying and ... Apply approved pest control products, including chemicals, baits, and traps, to effectively ...

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All JobsPest Control Customer Service Representative JobsPest Control Customer Service Representative Jobs in Madison, GA

Pest Control Customer Service Representative information

See Madison, GA salary details

$8

$17

$24

How much do pest control customer service representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for pest control customer service representative in Madison, GA is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What does a pest control customer service representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

What skills and qualifications are needed to be a pest control customer service representative?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What challenges do pest control customer service representatives face, and how can they be managed?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

What cities near Madison, GA are hiring for Pest Control Customer Service Representative jobs?

Cities near Madison, GA with the most Pest Control Customer Service Representative job openings:

Pest Control Customer Service Representative jobs near you

Pest Control Technician - Commercial

Arrow Exterminators

Milledgeville, GA • On-site

$40K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Arrow Exterminators rating

7.7

Company rating: 7.7 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

8th of 35 rated pest control companies

Job description

Pest Control Technician - CommercialArrow Exterminators is looking to hire a full-time Commercial Pest Control Technician to provide uncompromised service to commercial pest control customers utilizing an Integrated Pest Management approach (IPM). Our Technicians enjoy a company vehicle and other benefits including:generous time off, paid holidays, 401(k) with company match, Roth IRA, medical, dental and vision insurance, high deductible HSA, telemedicine, disability, cancer, and accident insurance. health & wellness suite company-paid and optional additional life insurance. ABOUT OUR FAMILY OF BRANDS We have been a family owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.A DAY IN THE LIFE AS A COMMERCIAL PEST CONTROL TECHNICIANYour hours may vary as a Commercial Pest Control Technician because some of your accounts can only be serviced outside normal working hours. Your work is important to your customers as you will be an integral part of protecting their facilities and the products they provide from infestation. Each customer is unique, and your services will vary depending on whether you are servicing offices, hotels, restaurants, manufacturing, or mixed-use facilities. Your services start with a thorough inspection of the property to assess any problems and properly identify insects, rodents, pest harborage areas, and conducive conditions. You will apply expertise and problem solving to treat for and prevent pests. This includes the meticulous inspection and maintenance of bait boxes, traps, and monitor boards. Each day is an opportunity to demonstrate your professional commitment to creating an awesome experience. Your calm, helpful demeanor puts our customers at ease as you devise and describe a personalized solution. You always take pride in your work and keep your equipment and vehicle in proper operating condition. Minimum Qualifications: Ability to pass and maintain any state regulatory agency required licensing/certification examsAble to pass internal technical exams Possess current Driver's License High school diploma or equivalent Present a professional appearance including wearing an approved Arrow uniformAble to work a 40-hour (minimum) work weekWilling to work a flexible schedule depending on customer's service requirementARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! #ArrowExterminatorsWe are an Equal Opportunity Employer(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees. 
Job Posted by ApplicantPro

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