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Pest Control Customer Service Representative Jobs in Chicago, IL

Smithereen Pest Management

Pest Control

Chicago, IL · On-site

$19.50 - $21.50/hr

Apply pest control products safely and responsibly * Provide guidance to customers on preventing ... Maintain accurate records and excellent customer service * Participate in ongoing training and team ...

Mira Home

Field Manager (Pest Control)

Merrillville, IN · On-site

$52K - $60K/yr

Lead a Customer-Centric Team: Guide your team to deliver detailed inspections, quality service, and a customer first experience. * Ensure Effective Pest Control Solutions: Train and supervise your ...

Smithereen Pest Management

Pest Control Technician

Niles, IL · On-site

$19.50 - $21.50/hr

Apply pest control products safely and responsibly * Provide guidance to customers on preventing ... Maintain accurate records and excellent customer service * Participate in ongoing training and team ...

Mira Home

Pest Control Technician

Merrillville, IN · On-site

$18 - $22/hr

About Mira Home - Pest Control: At Mira Home , we are more than just a pest control company; we are ... Are you a passionate person who wants to deliver exceptional customer service? As a Home Care ...

Rose Pest Solutions

Pest Control Technician

Chicago, IL · On-site

$65K/yr

You will build relationships with customers, explain our services, and answer questions. Every day ... the Pest Control Technician position might be the perfect fit. At Rose Pest Solutions, you will ...

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All JobsPest Control Customer Service Representative JobsPest Control Customer Service Representative Jobs in Chicago, IL

Pest Control Customer Service Representative information

See Chicago, IL salary details

$10

$19

$27

How much do pest control customer service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for pest control customer service representative in Chicago, IL is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What does a pest control customer service representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

What skills and qualifications are needed to be a pest control customer service representative?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What challenges do pest control customer service representatives face, and how can they be managed?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

What are popular job titles related to Pest Control Customer Service Representative jobs in Chicago, IL?

For Pest Control Customer Service Representative jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Pest Control Customer Service Representative jobs in Chicago, IL look for?

The top searched job categories for Pest Control Customer Service Representative jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Pest Control Customer Service Representative jobs?

Cities near Chicago, IL with the most Pest Control Customer Service Representative job openings:

Pest Control Customer Service Representative jobs near you
Infographic showing various Pest Control Customer Service Representative job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,276 per year, or $19.4 per hour.

Pest Control

Smithereen Pest Management

Chicago, IL • On-site

$19.50 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Smithereen Pest Management rating

8.9

Company rating: 8.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

1st of 35 rated pest control companies

Job description

Job description:

Join a Trusted Company with Over a Century of Excellence

Since 1888, Smithereen Pest Management has been a trusted leader in pest control—and an amazing place to build a career. We’re a family-owned company entering our second century of service, guided by our core values of leadership, honesty, respect, success, and passion.

At Smithereen, you’re not just an employee—you’re part of a legacy built on community, innovation, and teamwork.

Why You’ll Love Working Here

We believe in taking care of our people—both at work and beyond.

  • Community amp; Purpose: Through our volunteer program, S.E.L.E.C.T. (Smithereen Environment Life Education Community Teamwork), you can earn up to 3 extra vacation days by giving back to the community.
  • Education Support: Our Jennings Education Foundation helps fund educational expenses for employees and their families—including spouses, partners, and children.
  • Family-Friendly Fun: From holiday parties and volunteer events, you’ll enjoy plenty of opportunities to connect and celebrate with coworkers and family.
  • Career Growth: We offer paid training, promote from within, and provide the tools to help you grow into a true Pest Management Professional.

What You’ll Do

As a Pest Management Service Technician, you’ll work independently, building strong relationships with customers and keeping their homes and businesses pest-free.

You’ll:

  • Inspect properties and identify pest issues
  • Develop and implement effective treatment plans
  • Apply pest control products safely and responsibly
  • Provide guidance to customers on preventing future infestations
  • Maintain accurate records and excellent customer service
  • Participate in ongoing training and team meetings

Who You Are

We’re looking for reliable, self-managed professionals who love solving problems and working with people.

You have:

  • Strong communication and customer service skills
  • A detail-oriented, problem-solving mindset
  • The ability to work independently and as part of a team
  • A valid driver’s license and clean driving record
  • A high school diploma or GED
  • Willingness to work Monday–Friday and some Saturdays
  • The ability to pass a pre-employment drug screen, physical, and background check

(Must be at least 21 years of age.)

What We Offer

  • Competitive pay with profit-sharing bonus opportunities
  • Health, dental, and vision insurance (individual or family coverage)
  • 401(k) with dollar-for-dollar company match
  • Two weeks paid vacation + 5 personal days + 7+ paid holidays
  • Company vehicle (take-home) and gas card for field roles—all maintenance paid by Smithereen
  • Company-paid life insurance and Employee Assistance Program (EAP)
  • JEF scholarship for employee and Families
  • Student loan repayment program
  • Fun, supportive, and family-oriented culture

Join the Smithereen Family

If you’re looking for a stable, recession-proof career where you can make a difference and be part of something lasting, Smithereen is the place for you. We’re proud to be an Equal Opportunity Employer that values diversity, inclusion, and opportunity for all. Veterans and transitioning military personnel are encouraged to apply.

Apply today—let’s build your career together.

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What Smithereen Pest Management employees say

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