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Pest Control Customer Service Representative Jobs in Brandon, MS

Terminix

Pest Control Start Tech (Seasonal)

Richland, MS

$16 - $20.50/hr

Apply approved pest control products, including chemicals, baits, and traps, to effectively ... Customer Service * Managing Self Formal Education, Qualifications or Training: High School GED Why ...

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All JobsPest Control Customer Service Representative JobsPest Control Customer Service Representative Jobs in Brandon, MS

Pest Control Customer Service Representative information

See Brandon, MS salary details

$9

$18

$26

How much do pest control customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for pest control customer service representative in Brandon, MS is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What does a pest control customer service representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

What skills and qualifications are needed to be a pest control customer service representative?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What challenges do pest control customer service representatives face, and how can they be managed?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

What job categories do people searching Pest Control Customer Service Representative jobs in Brandon, MS look for?

The top searched job categories for Pest Control Customer Service Representative jobs in Brandon, MS are:

What cities near Brandon, MS are hiring for Pest Control Customer Service Representative jobs?

Cities near Brandon, MS with the most Pest Control Customer Service Representative job openings:

Pest Control Customer Service Representative jobs near you

Pest Control Technician - Sentricon

Arrow Exterminators/Pest and Lawn

Ridgeland, MS • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Job description

Pest Control Technician - Sentricon

Stark Exterminators is looking to hire a full-time Sentricon Pest Control Technician to provide uncompromised service to our residential or commercial pest control customers through proper installation, inspection, monitoring, and maintenance of Sentricon termite bait station systems. This is a production-based position that leads the industry in potential earnings.

Our Technicians enjoy a company vehicle and other benefits including:

  • generous time off,
  • 11 paid holidays,
  • 401(k) with company match, Roth IRA,
  • medical, dental, and vision insurance,
  • high deductible HSA,
  • telemedicine,
  • disability, cancer, and accident insurance.
  • health & wellness suite
  • company-paid + additional, optional, life insurance.

ABOUT OUR FAMILY OF BRANDS

Stark Exterminators is part of the Arrow Exterminators family of brands. We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.

As Arrow grows and exceeds industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.


A DAY IN THE LIFE AS A PEST CONTROL TECHNICIAN - SENTRICON

As a Sentricon Pest Control Technician, you are excited to start your route each day. Not only will you be recognized as a hero to our customers as you save them from harmful intruders, but you will also create lifelong client relationships. You will service and inspect customer Sentricon termite bait stations, find installed stations with locator devices, inspect and record bait station condition and active or previous termite activity, repair or replace damaged or missing components, document service findings, and provide a report to the customer. Your calm, helpful demeanor puts our customers at ease as you devise and describe a personalized solution.

Each day is an opportunity to demonstrate your professionalism and drive for excellence. You collect service payments from customers and are always patient and more than happy to answer questions. You always take pride in your work and keep your equipment and vehicle in proper operating condition. As the friendly neighborhood Pest Control Technician, helping people is your job!


QUALIFICATIONS

  • High school diploma or equivalent
  • Possess current Driver's License
  • Ability to pass and maintain any state regulatory agency-required licensing/certification exams
  • Ability to work at least 40 hours per week
  • No experience necessary! We will train the right person.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! #StarkExterminators

We are an Equal Opportunity Employer

(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).

Stark Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.


Stark Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees

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