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Pest Control Customer Service Representative Jobs in Vermont

Rentokil

Pest Control Technician

Montpelier, VT

... management services for residential customers. You will be responsible for identifying and ... Apply approved pest control products, including chemicals, baits, and traps, to effectively ...

Ehrlich

Pest Control Technician

Montpelier, VT · On-site

$18 - $20/hr

... management services for residential customers. You will be responsible for identifying and ... Apply approved pest control products, including chemicals, baits, and traps, to effectively ...

Mosquito Joe

Pest Control Technician

Saint Albans, VT · On-site

$20 - $25/hr

We're not a standard, run-of-the-mill pest control company. We have it so much better. We only ... In addition, you go above and beyond to deliver an unforgettable customer service experience. • ...

Mosquito Joe

Pest Control Technician

Burlington, VT · On-site

$20 - $25/hr

We're not a standard, run-of-the-mill pest control company. We have it so much better. We only ... In addition, you go above and beyond to deliver an unforgettable customer service experience. • ...

Mosquito Joe

Pest Control Technician

Vergennes, VT · On-site

$20 - $25/hr

We're not a standard, run-of-the-mill pest control company. We have it so much better. We only ... In addition, you go above and beyond to deliver an unforgettable customer service experience. • ...

Rentokil

Pest Control Technician

Burlington, VT · On-site

... management services for residential customers. You will be responsible for identifying and ... Apply approved pest control products, including chemicals, baits, and traps, to effectively ...

Mosquito Joe

Pest Control Technician

Middlebury, VT · On-site

$20 - $25/hr

We're not a standard, run-of-the-mill pest control company. We have it so much better. We only ... In addition, you go above and beyond to deliver an unforgettable customer service experience. • ...

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Pest Control Customer Service Representative information

What skills and qualifications are needed to be a pest control customer service representative?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

What challenges do pest control customer service representatives face, and how can they be managed?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What does a pest control customer service representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

Is pest control worth it as a career?

A pest control customer service representative plays a key role in client communication and scheduling, often requiring knowledge of pest management techniques and safety protocols. The career can offer stable employment, opportunities for certification, and a chance to work outdoors or in various environments. Overall, it can be a worthwhile career for those interested in service roles and environmental health.
What are popular job titles related to Pest Control Customer Service Representative jobs in Vermont? For Pest Control Customer Service Representative jobs in Vermont, the most frequently searched job titles are:
What job categories do people searching Pest Control Customer Service Representative jobs in Vermont look for? The top searched job categories for Pest Control Customer Service Representative jobs in Vermont are:
What cities in Vermont are hiring for Pest Control Customer Service Representative jobs? Cities in Vermont with the most Pest Control Customer Service Representative job openings:
Pest Control Customer Service Representative jobs near you

Pest Control Technician

Ehrlich Pest Control

Montpelier, VT • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
What do our Pest Control Technicians do?
The primary purpose of this role is to perform our industry leading pest management services for residential customers. You will be responsible for identifying and eliminating pests from residential properties by conducting thorough inspections, determining the type of pest infestation, applying appropriate treatments like pesticides and traps, and providing preventative measures to prevent future infestations, all while adhering to safety regulations and communicating with clients about pest control solutions.
Responsibilities include but are not limited to the following:
  • Conduct thorough inspections of client properties to identify signs of pest infestations, damage, and entry points
  • Apply approved pest control products, including chemicals, baits, and traps, to effectively eliminate pests while adhering to safety standards
  • Educate customers on pest prevention methods and the importance of maintaining a pest-free environment. Provide advice on how to reduce the risk of future infestations.
  • Build relationships with customers, schedule and confirm their appointments, help with sales to current customers, and expand our product to new customers
  • Ensure that all pest control equipment is properly maintained, stocked, and in good working condition
  • Adhere to all local, state, and federal regulations regarding pest control products and safety protocols
  • Drive and safely operate a company provided service vehicle (we provide routine maintenance)

Essential Job Functions:
  • Working in tight, confined spaces such as basements, attics, crawl spaces, narrow aisles, or passageways
  • Working around animals, insects and termites
  • You'll sometimes be working around mechanical parts, vehicles, electrical current, heights and scaffolding, fumes, dust, and chemicals, and we'll train you how to handle all of these conditions safely
  • Able to work both inside and outside in your local climate in company-provided weather gear
  • Lots of moving around - regularly sitting, climbing, balancing, stooping, kneeling, crouching, and crawling, up and down stairs, ladders, scaffolding, ramps, and poles
  • You'll need to wear personal protective equipment (PPE), like an OSHA-compliant respirator

What do you need?
  • Clean shaven face- for safety reasons (rebreathers have to be able to seal your face)
  • High school diploma or GED; related experience and/or training; or equivalent combination of education and experience
  • Possess a valid driver's license from state of residence.
  • Licenses/certificates as required by federal, state, and/or local regulations (covered by us)
  • Available to work Monday-Friday and weekends as needed
  • Open to learning and becoming knowledgeable in all areas of pest control
  • Solid reading, writing, and verbal communication skills
  • Basic math skills - You'll need to be able to follow instructions for mixing on product labels
  • Customer-facing experience preferred

#ZipRTX
Base Pay Range
Hourly: $18.00 - $20.00
While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
  • Multiple avenues to grow your career
  • Training and development programs available
  • Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness
  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement
  • 401(k) retirement plan with company-matching contributions

Work-Life Balance
  • Vacation days & sick days
  • Company-paid holidays & floating holidays
  • A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

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