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Pest Control Customer Service Representative Jobs in Kansas

Pest Control Technician (Seasonal)

Hiawatha, KS · On-site

$16.50 - $21.25/hr

Apply approved pest control products, including chemicals, baits, and traps, to effectively ... Customer Service * Managing Self Formal Education, Qualifications or Training: High School GED Why ...

Pest Control Technician (Seasonal)

Wichita, KS · On-site

$16.50 - $21.25/hr

Apply approved pest control products, including chemicals, baits, and traps, to effectively ... Customer Service * Managing Self Formal Education, Qualifications or Training: High School GED Why ...

Commercial Pest Control Technician

Kansas City, KS · On-site

$19.25 - $23.75/hr

... management services for commercial customers. You will be responsible for identifying and ... Apply approved pest control products, including chemicals, baits, and traps, to effectively ...

Pest Specialist I

Overland Park, KS · On-site

$18.25 - $23.25/hr

This is a primary route-based pest control role -- and for the right candidate, it's also a ... Provide outstanding customer service and clear communication at every visit Secondary -- Specialty ...

Pest Specialist I

Overland Park, KS · On-site

$18.25 - $23.25/hr

This is a primary route-based pest control role - and for the right candidate, it's also a ... Excellent customer service and professional communication skills * A team-player mindset with a ...

Pest Technician Trainee

Overland Park, KS · On-site

$18.25 - $23.50/hr

... Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across ...

Pest Technician Trainee

Overland Park, KS

$18.25 - $23.50/hr

... Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across ...

Showing results 21-40

Pest Control Customer Service Representative information

See Kansas salary details

$8

$20

$38

How much do pest control customer service representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for pest control customer service representative in Kansas is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $24.86 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a pest control customer service representative?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

What challenges do pest control customer service representatives face, and how can they be managed?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What does a pest control customer service representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

Is pest control worth it as a career?

A pest control customer service representative plays a key role in client communication and scheduling, often requiring knowledge of pest management techniques and safety protocols. The career can offer stable employment, opportunities for certification, and a chance to work outdoors or in various environments. Overall, it can be a worthwhile career for those interested in service roles and environmental health.
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Pest Control Technician (Seasonal)

Terminix

Hiawatha, KS • On-site

$16.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Rentokil rating

7.0

Company rating: 7.0 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

16th of 35 rated pest control companies


Job description

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

The primary purpose of this seasonal role is to start in our industry leading pest management services for residential customers.

Key Performance Indicators

  • Miss Rate

  • Start Rate

  • Customer Retention

Principal Duties and Responsibilities

  • Conduct thorough inspections of client properties to identify signs of pest infestations, damage, and entry points

  • Apply approved pest control products, including chemicals, baits, and traps, to effectively eliminate pests while adhering to safety standards

  • Educate customers on pest prevention methods and the importance of maintaining a pest-free environment. Provide advice on how to reduce the risk of future infestations.

  • Ensure that all pest control equipment is properly maintained, stocked, and in good working condition

  • Adhere to all local, state, and federal regulations regarding pest control products and safety protocols

  • Drive and safely operate a company provided service vehicle (we provide routine maintenance)

  • Communicate effectively daily with Branch Leadership to ensure all customer appointments are completed as scheduled


CANDIDATE SUMMARY

Required:

  • Related experience and/or training in the pest management industry

  • Must posses a valid driver's license from state of residence.

Required Leadership Traits and Characteristics

  • Customer Service

  • Managing Self

Formal Education, Qualifications or Training: High School GED

Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth

  • Multiple avenues to grow your career

  • Training and development programs available

  • Tuition Reimbursement benefits (for FT Colleagues)


Health and Wellness

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more


Savings and Retirement

  • 401(k) retirement plan with company-matching contributions

Work-Life Balance

  • Vacation days & sick days

  • Company-paid holidays & floating holidays

  • A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.


What Rentokil employees say

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About Rentokil

Sourced by ZipRecruiter

Rentokil is the most recognised commercial pest control brand in the world, offering a greater global reach than any other. We provide innovative services and solutions in over 80 countries across 1,800 local branches, employing over 19,000 qualified pest control specialists Our mission is to protect people and enhance lives by providing pest control services that ensure public health and protect the environment through energy efficient and sustainable solutions. We offer a complete range of services for commercial and residential properties, including common pests such as rodents, flies, stored product insects, biting insects and birds to other kinds of wildlife. Driven by customer-centric innovation, our pest control solutions incorporate both preventative and responsive strategies to enhance protection for your business sector through a consistent, continuous pest management programme.

Industry

Environmental quality programs administration

Company size

10,000+ Employees

Headquarters location

Reading, PA, US

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