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Personal Lines Account Manager Jobs in Bothell, WA

USI Holdings Corporation

Surety Account Manager

Seattle, WA · On-site

$65K - $95K/yr

Handle all aspects of Commercial Lines Property & Casualty insurance as related to Surety. * Help ... At USI, we have created one of the most dynamic personal and professional development cultures in ...

Acrisure

Account Executive

Lynnwood, WA · On-site

$120K - $150K/yr

Job Title: Account Executive Department: Commercial Lines- Transportation Group Location: West ... Continue to manage and service a Commercial Lines book of business. * Review and process various ...

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Personal Lines Account Manager information

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$36.8K

$62.6K

$98.6K

How much do personal lines account manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for personal lines account manager in Bothell, WA is $62,592.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $69,100.00 per year, depending on experience, location, and employer.

What is a personal lines account manager?

A Personal Lines Account Manager is an insurance professional who manages insurance policies for individuals rather than businesses. They assist clients with selecting, purchasing, and maintaining personal insurance products such as auto, home, renters, and umbrella policies. Their responsibilities include answering client questions, processing policy changes, handling renewals, and ensuring customer satisfaction. They also serve as the main point of contact between clients and insurance carriers, helping clients understand their coverage options and claims processes.

What are the key skills and qualifications needed to thrive as a personal lines account manager?

To thrive as a Personal Lines Account Manager, you need a solid understanding of personal insurance products, policy underwriting, and client relationship management, typically supported by a state insurance license. Familiarity with agency management systems, quoting software, and CRM tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you build trust and efficiently address client concerns. These skills and qualifications ensure clients receive accurate coverage and excellent service, which drives retention and agency growth.

What are some common challenges personal lines account managers face when managing multiple client accounts?

Personal Lines Account Managers often juggle a high volume of client accounts, each with unique insurance needs and renewal schedules. One common challenge is staying organized while processing policy changes, claims, and renewals promptly for each client. Additionally, responding quickly to client inquiries and ensuring compliance with industry regulations can be demanding. Effective time management, attention to detail, and strong communication skills are essential for successfully navigating these responsibilities.

What is the difference between Personal Lines Account Manager vs Customer Service Representative?

AspectPersonal Lines Account ManagerCustomer Service Representative
CredentialsInsurance licenses, industry certificationsBasic customer service skills, sometimes insurance licenses
Work EnvironmentOffice-based, client-facing, insurance agencies or brokeragesCall centers, insurance agencies, retail settings
Employer & IndustryInsurance companies, brokers, agenciesInsurance companies, agencies, customer service centers
Primary FocusManaging client policies, renewals, cross-sellingHandling inquiries, policy changes, basic support

While both roles involve client interaction within the insurance industry, a Personal Lines Account Manager focuses on managing policies and building client relationships, often requiring industry-specific licenses. In contrast, a Customer Service Representative handles general inquiries and support tasks. The roles differ mainly in scope and responsibilities, with the Account Manager playing a more proactive, client-focused role.

What job categories do people searching Personal Lines Account Manager jobs in Bothell, WA look for?

The top searched job categories for Personal Lines Account Manager jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Personal Lines Account Manager jobs?

Cities near Bothell, WA with the most Personal Lines Account Manager job openings:

Personal Lines Account Manager jobs near you
Infographic showing various Personal Lines Account Manager job openings in Bothell, WA as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $61,766 per year, or $29.7 per hour.

Product Owner, Personal Lines Pricing

Liberty Mutual

Seattle, WA

Full-time

Posted 6 days ago

Liberty Mutual rating

8.7

Company rating: 8.7 out of 10

Based on 162 frontline employees who took The Breakroom Quiz

72nd of 315 rated insurance

Job description

Description
This position requires two in-office days per week for candidates who reside within 50 miles of Columbus, OH; Seattle, WA; Boston, MA; Portsmouth, NH; Indianapolis, IN; or Plano, TX.
As a member of the Agile team, the Product Owner, Personal Lines Pricing represents the voice of the customer, defining and prioritizing the backlog to deliver the highest business value. Within Personal Lines, this role owns the pricing technology backlog that governs the flow of data into and out of the rating engine - ensuring the right inputs reach rating (including derivation of new fields) and the right outputs are delivered downstream to policy, billing, and reporting systems. This person sits at the intersection of data science and product, translating pricing models and rating algorithms built by data scientists and state-specific requirements defined by Product into clear, buildable technology requirements.
Core responsibilities
  • Owns and prioritizes the product backlog, writing clear, actionable user stories that translate rating and data requirements - including new field derivations - into technical specifications, and ensures rating output is validated and delivered correctly to downstream systems.
  • Partners with data scientists to translate evolving pricing models and rating algorithms into data requirements, and with Product to ensure state-specific and regulatory rating requirements are met.
  • Sets priorities and participates in quarterly planning, builds the product roadmap, and communicates vision, priorities, and expected value to stakeholders each iteration.
  • Works daily with the agile team to clarify requirements, remove roadblocks, and resolve issues - including data discrepancies, mapping issues, or rating output errors.
  • Monitors product health and analyzes feasibility and cost-of-delay for planned changes, balancing long- and short-term priorities.
  • Serves as the key liaison between data science, product, and engineering to sequence pricing technology changes against business and regulatory timelines.
Ideal candidates will have:
  • A working understanding of Jira - able to navigate the tool, locate and update tickets, and track them through their workflow. (Required)
  • Personal Lines insurance experience. (Required)
  • Product Owner experience representing the voice of the customer on an agile team - owning and prioritizing a product backlog, writing clear and actionable user stories, and translating business needs into buildable technical requirements.
  • AI usage experience highly preferred - the ability to apply AI tools to improve speed and quality across day-to-day product work.
Qualifications
  • Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting.
  • Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change.
  • Able to influence a diverse group of stakeholders; strong leadership skills.
  • Able to make difficult and quick decisions daily.
  • Strong problem solver with demonstrated ability to lead a team to push the solutions and progress.
  • Experience in the insurance industry preferred.
  • Knowledge of relevant products and portfolio preferred.
  • Strong experimental mindset to drive innovation amongst uncertainty.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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