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Personal Lines Account Manager Jobs in Appleton, WI

Wausau Insurance

Personal Lines Account Manager

Neenah, WI · On-site

$46K - $62K/yr

Personal Lines Account Manager Are you a Personal Lines professional who enjoys building relationships, managing a book of business, and helping clients truly understand their coverage? R&R Insurance ...

Jewelers Mutual Group

Associate Account Manager

Neenah, WI · On-site

$126K - $131K/yr

Critical functions within this role include managing existing personal lines agency relationships ... account management practices * Utilize Salesforce at organizational direction to build strong ...

Rent-A-Center

Account Manager

Neenah, WI · On-site

$14.45 - $17/hr

Account Manager Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour ? Who We Are At Get It Now! , we believe in making home shopping simple, convenient, and accessible ...

Rent-A-Center

Account Manager

Neenah, WI · On-site

$14.45 - $17/hr

Account Manager Interested in a minimum starting hourly rate of $14.45 per hour- $17.00 per hour ? Who We Are At Get It Now! , we believe in making home shopping simple, convenient, and accessible ...

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All JobsPersonal Lines Account JobsPersonal Lines Account Manager JobsPersonal Lines Account Manager Jobs in Appleton, WI

Personal Lines Account Manager information

See Appleton, WI salary details

$30.9K

$52.6K

$82.8K

How much do personal lines account manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for personal lines account manager in Appleton, WI is $52,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $58,100.00 per year, depending on experience, location, and employer.

What is a personal lines account manager?

A Personal Lines Account Manager is an insurance professional who manages insurance policies for individuals rather than businesses. They assist clients with selecting, purchasing, and maintaining personal insurance products such as auto, home, renters, and umbrella policies. Their responsibilities include answering client questions, processing policy changes, handling renewals, and ensuring customer satisfaction. They also serve as the main point of contact between clients and insurance carriers, helping clients understand their coverage options and claims processes.

What are the key skills and qualifications needed to thrive as a personal lines account manager?

To thrive as a Personal Lines Account Manager, you need a solid understanding of personal insurance products, policy underwriting, and client relationship management, typically supported by a state insurance license. Familiarity with agency management systems, quoting software, and CRM tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you build trust and efficiently address client concerns. These skills and qualifications ensure clients receive accurate coverage and excellent service, which drives retention and agency growth.

What are some common challenges personal lines account managers face when managing multiple client accounts?

Personal Lines Account Managers often juggle a high volume of client accounts, each with unique insurance needs and renewal schedules. One common challenge is staying organized while processing policy changes, claims, and renewals promptly for each client. Additionally, responding quickly to client inquiries and ensuring compliance with industry regulations can be demanding. Effective time management, attention to detail, and strong communication skills are essential for successfully navigating these responsibilities.

What is the difference between Personal Lines Account Manager vs Customer Service Representative?

AspectPersonal Lines Account ManagerCustomer Service Representative
CredentialsInsurance licenses, industry certificationsBasic customer service skills, sometimes insurance licenses
Work EnvironmentOffice-based, client-facing, insurance agencies or brokeragesCall centers, insurance agencies, retail settings
Employer & IndustryInsurance companies, brokers, agenciesInsurance companies, agencies, customer service centers
Primary FocusManaging client policies, renewals, cross-sellingHandling inquiries, policy changes, basic support

While both roles involve client interaction within the insurance industry, a Personal Lines Account Manager focuses on managing policies and building client relationships, often requiring industry-specific licenses. In contrast, a Customer Service Representative handles general inquiries and support tasks. The roles differ mainly in scope and responsibilities, with the Account Manager playing a more proactive, client-focused role.

What are the most commonly searched types of Personal Lines Account jobs in Appleton, WI?

The most popular types of Personal Lines Account jobs in Appleton, WI are:

What job categories do people searching Personal Lines Account Manager jobs in Appleton, WI look for?

The top searched job categories for Personal Lines Account Manager jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Personal Lines Account Manager jobs?

Cities near Appleton, WI with the most Personal Lines Account Manager job openings:

Personal Lines Account Manager jobs near you
Infographic showing various Personal Lines Account Manager job openings in Appleton, WI as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $52,583 per year, or $25.3 per hour.

Personal Lines Account Manager

R&R Insurance Services, Inc.

Neenah, WI • On-site

$46K - $62K/yr

Full-time

Re-posted 3 days ago

Job description

Personal Lines Account Manager

R&R Insurance – Waukesha, WI

Are you a Personal Lines professional who enjoys building relationships, managing a book of business, and helping clients truly understand their coverage?

R&R Insurance is looking for an experienced Personal Lines Account Manager to join our growing team. This is a client-facing role where you’ll manage your own book of business, support renewals, and serve as a trusted resource for clients navigating their insurance needs.

You’ll play a key role in delivering the high-touch service experience R&R is known for while continuing to grow your technical expertise and industry knowledge.

What You’ll Do

  • Manage and service a personal lines book of business, building strong client relationships
  • Serve as a primary point of contact for client questions, coverage reviews, and policy changes
  • Process endorsements, renewals, cancellations, and applications with carrier partners
  • Review policies with clients and proactively identify coverage gaps or additional needs
  • Support the renewal process, ensuring accuracy, timeliness, and alignment with client goals
  • Quote new business and remarket accounts as needed
  • Collaborate with producers, carriers, and internal team members to deliver solutions
  • Maintain strong organization and follow-through across tasks and client requests

 

What You’ll Bring

  • Licensing: Active Property & Casualty license required or ability to obtain within 90 days of employment
  • Experience: 3+ years of insurance agency or carrier experience, ideally in personal lines and a client-facing role
  • Technical Skills: Proficiency in Microsoft Office; experience with agency management systems (AMS360, EPIC, etc.) is a plus
  • Communication: Clear, professional communication with strong client-facing presence
  • Organization: Ability to manage multiple priorities in a fast-paced environment with strong attention to detail
  • Problem Solving: Comfortable navigating client needs, resolving issues, and knowing when to leverage additional resources
  • Team Mindset: Collaborative approach with a willingness to support team success

Why Join R&R Insurance?

We’re a family-led, fiercely independent agency that’s been serving clients since 1975. That independence allows us to invest in our people, make long-term decisions, and stay focused on what matters most—our clients and our team.

At R&R, you’ll find:

  • A collaborative, team-first culture
  • Strong carrier relationships and market access
  • Opportunities for growth and continued development
  • Competitive compensation and benefits
  • Flex Fridays and a 37.5-hour work week

About R&R Insurance

R&R Insurance is proudly family-led, Midwest-rooted, and driven by a mission to deliver peace of mind through service, integrity, and expertise. Our award-winning team continues to grow because of our commitment to clients—and to each other.

Join the Knowledge Broker Team and take the next step in your career with R&R.
Apply today!

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