Personal Line Service Manager Jobs (NOW HIRING)

About Berkley OneBerkley One is a modern insurance provider for a modern generation of affluence. We serve clients who live dynamic, adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert independent agents, cutting-edge digital tools, and the strength of the Berkley brand.

Why Join Us?At Berkley One, you’ll be part of a forward-thinking team that’s reimagining personal insurance. We’re building solutions that are as sophisticated and agile as the clients we serve—individuals and families who value innovation, simplicity, and exceptional service. You’ll collaborate with passionate professionals, leverage modern technology, and help shape the future of our industry.

What We Value

• A client-first mindset with a passion for delivering exceptional experiences
• Curiosity, creativity, and a drive to challenge the status quo
• Collaboration across disciplines to build smarter, more intuitive solutions
• Integrity, expertise, and a commitment to excellence

Join us in creating a new standard in personal insurance—where protection meets possibility. #LI-AV1 #LI-HYBRID

The Company is an equal employment opportunity employer.

High Net Worth Personal Lines | New Business Focus | Agency Relationship Management

As a Personal Lines Underwriter focused on High Net Worthat Berkley One, you'll play a pivotal role in evaluating and underwriting new business risks, with a strong emphasis on profitable growth and relationship management. This position involves significant decision-making authority and collaboration across multiple teams to ensure high-quality underwriting outcomes.

This role will be based in one of our offices:

• Morristown, NJ
• Midtown Manhattan (Third Avenue between 47th and 48th street)

We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.

What you can expect:

• Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
• Internal mobility opportunities
• Visibility to senior leaders and partnership with cross functional teams
• Opportunity to impact change
• Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education

We'll count on you for:

• New Business Underwriting: Focus on underwriting new business daily, leveraging expertise and sound judgment to select and price risks that align with Berkley One’s profitability goals.
• Risk Management Collaboration: Partner with risk management to assess exposures and recommend solutions that enhance the overall quality of the risk.
• Innovation and Process Improvement: Contribute to continuous improvement by identifying opportunities for innovation in underwriting practices and organizational priorities.
• Agent Relationship Management: Build and maintain strong relationships with a designated group of agents. Act as a trusted advisor by understanding their needs, coaching on solutions, and fostering loyalty to the Berkley One brand.
• Appetite Consultation: Educate agents on Berkley One’s risk appetite and guide them in applying this knowledge to appropriate risk selection.
• Technology Utilization: Use advanced underwriting tools and analytics to monitor portfolio quality and inform individual underwriting decisions.
• Cross-Functional Collaboration: Work closely with Distribution and Marketing teams to co-develop strategies that drive business growth and enhance market presence.
• Other work as assigned

• Bachelor’s degree (BA or BS) or equivalent professional experience
• Industry Experience: Minimum of two years of underwriting experience in high net worth personal lines.
• Customer-Centric Mindset: Deep empathy for both insureds and agents, with a passion for delivering an exceptional brand experience and advocating for customer needs.
• Strong Communicator: Exceptional verbal and written communication skills, with the ability to adapt your style to suit different audiences and situations.
• Composed and Organized: Maintains calm under pressure, demonstrates integrity, and follows through on commitments with precision and professionalism.
• Collaborative Challenger: Comfortable questioning the status quo while working effectively with colleagues across all levels of the organization.
• Accountable and Engaged: Brings a strong sense of ownership, a spirit of adventure, and a positive, team-oriented attitude.
• Service-Oriented: Known for responsiveness and a “find a way to yes” approach, while maintaining strong relationships—even when saying no.
• Curious and Innovative: Naturally inquisitive, always seeking to understand how things work and how they can be improved.
• Analytical Thinker: Enjoys diving into account details to craft underwriting solutions that align with guidelines, profitability goals, and client needs.
• Flexible and Mobile: Willingness to travel as needed, including overnight trips, and to work flexible hours to support clients across time zones.
• Tech-Savvy: Demonstrates exceptional proficiency with technology and underwriting tools.

We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include:

• Base Salary Range: $75,000 – 130,000
• Eligible to participate in annual discretionary bonus.
• Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans.

Sponsorship not Offered for this Role