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Personal Injury Protection Claim Representative Jobs

LOYALTY MGA LLC

PIP Claims Adjuster

Miami, FL

$47K - $61K/yr

Whether your expertise is in Bodily Injury, Personal Injury Protection, Property Damage, Payment ... Maintain accurate claim reserves. * Provide exceptional customer service to both internal and ...

UNIVISTA HOLDINGS LLC

PIP Claims Adjuster

Miami, FL

$47K - $61K/yr

Whether your expertise is in Bodily Injury, Personal Injury Protection, Property Damage, Payment ... Maintain accurate claim reserves. * Provide exceptional customer service to both internal and ...

UNIVISTA HOLDINGS LLC

Metal Adjuster - Miami

Miami, FL

$47K - $61K/yr

Whether your expertise is in Bodily Injury, Personal Injury Protection, Property Damage, Payment ... Maintain accurate claim reserves. * Provide exceptional customer service to both internal and ...

LOYALTY MGA LLC

Metal Adjuster - Miami

Miami, FL

$47K - $61K/yr

Whether your expertise is in Bodily Injury, Personal Injury Protection, Property Damage, Payment ... Maintain accurate claim reserves. * Provide exceptional customer service to both internal and ...

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Personal Injury Protection Claim Representative information

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How much do personal injury protection claim representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for personal injury protection claim representative in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What does a personal injury protection claim representative do?

A Personal Injury Protection (PIP) Claim Representative evaluates and processes insurance claims related to personal injuries sustained in automobile accidents, regardless of fault. They review medical records, verify policy coverage, communicate with claimants, healthcare providers, and legal representatives, and determine the appropriate payout according to policy terms. Their goal is to ensure claims are handled efficiently and fairly while complying with all relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a personal injury protection claim representative?

To thrive as a Personal Injury Protection Claim Representative, you need a strong understanding of insurance policies, claim investigation, and legal compliance, often supported by a bachelor's degree or relevant work experience. Familiarity with claims management software, document management systems, and sometimes state adjuster licensing is typically required. Excellent communication, negotiation, and attention to detail are vital soft skills for interacting with claimants and managing sensitive information. These skills ensure accurate claim resolution, regulatory compliance, and customer satisfaction in a detail-oriented and regulated field.

What are some common challenges faced by personal injury protection claim representatives in managing caseloads?

Personal Injury Protection (PIP) Claim Representatives often manage a high volume of cases simultaneously, which requires strong organizational and time management skills. Balancing thorough investigations, timely communication with claimants, and ensuring compliance with state regulations can be challenging, especially when dealing with complex or disputed claims. Representatives must also stay updated on changing legal requirements and maintain detailed documentation for each claim. Effective collaboration with medical professionals, attorneys, and other insurance staff is essential to resolve claims efficiently and fairly.

What cities are hiring for Personal Injury Protection Claim Representative jobs?

Cities with the most Personal Injury Protection Claim Representative job openings:

What are popular job titles related to Personal Injury Protection Claim Representative jobs?

For Personal Injury Protection Claim Representative jobs, the most frequently searched job titles are:

Personal Injury Pre-Suit Paralegal

Mckinney, TX • On-site

Burress Injury Law PLLC
See more jobs at Burress Injury Law PLLCexternal

$48K - $65K/yr

Full-time

Medical, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Personal Injury Pre-Suit Paralegal - McKinney Office

Our legal team needs a diligent, organized, and experienced Personal Injury Pre-Suit Paralegal. You will work in a high-level and rapidly growing plaintiffs' personal injury firm with a heavy emphasis on strategizing with attorneys, coordinating with treating physicians, clients, and insurance adjusters, paying attention to detail, and treating each case uniquely to develop necessary evidence to maximize claim value for the client.


Work Location: In-person

Firm Compensation includes:

  • Top-of-Market Compensation

  • Generous 401(k) with firm matching component & discretionary profit sharing

  • Health Insurance

  • Vision insurance

  • Life insurance

  • 128 hours Paid Time Off policy (3 weeks, 1 day)

  • 4 weeks PTO after 5 years

  • Firm Paid Holidays (typically 8)


Responsibilities:
  • Organize our case filing systems so that everything is properly categorized and simple to find, as well as perform other administrative tasks as necessary
  • Request, interpret, and summarize medical records to come up with a factual answer to discovery requests
  • Create legal pleadings, communications, and documents such as interrogatories, subpoenas, deposition notices, complaints, pretrial orders, legal briefs, and affidavits with the assistance of a lawyer
  • Aid lawyers in preparing for trial by arranging exhibits, witnesses, legal materials, client meetings, and motions
  • Resolve disputes without going to court by providing legal representation at family settlement meetings and mediation

  • Handles new client intakes and questions

  • Sets up injury claims and subrogation claims

  • Assists clients with property damage questions and claims

  • Assists with managing clients' medical appointments and communicates directly with providers

  • Helps explain the process to clients and answer ongoing questions

  • Develops case strategy with attorneys & manages clients throughout the claim

  • Assists clients throughout the medical treatment process

  • Obtains medical records, bills, and other evidence (i.e., affidavits and lost wages)

  • Creates medical treatment summaries

  • Obtains reductions of medical bills

  • Prepares demand packages

  • Prepares case for closing

  • Creates a client closing statement


Qualifications:
  • NALA (National Association of Legal Assistants) certification program completion is strongly preferred
  • ABA-approved paralegal certificate program such as an Associate’s degree or proprietary school program in paralegal studies, Bachelor’s degree desired
  • At least 3-5 years of experience in legal services under an attorney or lawyer in a law firm setting, preferably specializing in personal injury law
  • Excellent organizational skills, and time-management skills
  • Talented verbal communicator and writer
  • Possesses excellent communication skills
  • Bilingual (English & Spanish) is preferred
  • 4+ years of personal injury law experience required
  • Self-starter with a desire to be an integral part of a growing, very successful team
  • Working knowledge of e-mail, Outlook, and SharePoint
  • Must be highly organized, detail-oriented, able to multitask, and work well with the team
  • Possesses high-level oral and written communication skills
  • Proactive, can-do Attitude
  • Proximity to McKinney, TX. This is not a remote job

About Company

Burress Injury Law PLLC is one of the most respected personal injury firms in North Texas. We fight for injured clients with precision, compassion, and relentless preparation. Our team handles complex pre-litigation and litigation matters, including catastrophic injury, motor vehicle collisions, premises liability, and wrongful death cases.

Please do not call our office inquiring about the job posting.