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Personal Banking Associate Trainee Jobs in Rochester, NY

Five Star Bank

Sales & Service Associate

Rochester, NY · On-site

$17 - $23/hr

As a Sales & Service Associate, you'll do more than handle transactions -- you'll be a trusted ... personal and small business accounts, and support lending applications in line with bank standards.

Five Star Bank

Sales & Service Associate

Victor, NY · On-site

$17 - $23/hr

As a Sales & Service Associate, you'll do more than handle transactions -- you'll be a trusted ... personal and small business accounts, and support lending applications in line with bank standards.

Fisher Auto Parts

MANAGER TRAINEE HOURLY

Rochester, NY · On-site

... associates to succeed, while instilling the greatest levels of customer service within their given market. The Store Managers personal drive to grow the business in a profitable manner (and) with the ...

Fisher Auto Parts

MANAGER TRAINEE HOURLY

Rochester, NY · On-site

$17.50 - $26/hr

... associates to succeed, while instilling the greatest levels of customer service within their given market. The Store Managers personal drive to grow the business in a profitable manner (and) with the ...

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Personal Banking Associate Trainee information

See Rochester, NY salary details

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How much do personal banking associate trainee jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for personal banking associate trainee in Rochester, NY is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.79 per hour, depending on experience, location, and employer.

Can I be a personal banking associate trainee with no experience?

Personal banking associate trainee positions often do not require prior experience, as training is provided on the job to develop necessary skills such as customer service, financial product knowledge, and basic banking operations. Employers typically look for strong communication skills, a professional attitude, and a willingness to learn, making these roles accessible to entry-level candidates without previous banking experience.

Is it hard to get a job as a personal banking associate trainee?

Securing a position as a personal banking associate trainee typically requires a high school diploma or equivalent, strong customer service skills, and some financial knowledge. Competition can vary depending on the location and bank, but relevant certifications or prior experience in retail or sales can improve chances. The role often involves on-the-job training and working in a team environment.

What does a personal banking associate trainee do?

A personal banking associate trainee supports bank customers by assisting with account services, transactions, and inquiries. They learn to promote banking products, follow security procedures, and develop customer service skills under supervision, often working in a branch environment.

What cities near Rochester, NY are hiring for Personal Banking Associate Trainee jobs?

Cities near Rochester, NY with the most Personal Banking Associate Trainee job openings:

Personal Banking Associate Trainee jobs near you
Infographic showing various Personal Banking Associate Trainee job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, and 7% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $34,840 per year, or $16.8 per hour.

Associate Banker, 30 Hours, Rochester Area - Multiple locations

Rochester, NY • On-site

JPMorgan Chase & Co.
Finance and Insurance • 10K+ employees
Learn more about JPMorgan Chase & Co.external

$20 - $24.66/hr

Part-time

Medical, Retirement

Posted 16 days ago

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

Job description


At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
  • Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
  • Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
  • Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
  • Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
  • Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Required Qualifications, Capabilities, and Skills
  • Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
  • Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
  • Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
  • Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
  • Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
  • Ability to quickly and accurately learn products, services, and procedures.
  • Client service experience or comparable experience.
  • High school diploma or GED equivalent.

Preferred Qualifications, Capabilities, and Skills
  • Strong desire and ability to influence, educate, and connect customers to technology solutions.
  • Cash handling experience.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

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