Personal Assistant Jobs in Whitby, ON (NOW HIRING)

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Assistant, Personal Shopping

TheAssistant, Personal Shoppingprovides partnership and administrative support to the Personal Shopper.

Specific responsibilities include (but are not limited to) the following:

• Schedule all appointments and maintain calendar of Personal Shopper

• Review and handle all correspondence including drafting of and producing official client invitations

• Speak on behalf of Personal Shopper via telephone or email while maintaining superior customer service and ensuring follow-up in a professional and timely manner

• Maintain Personal Shopper client profiles and information, track and interpret data to ensure accuracy

• Prepare and coordinate materials and merchandise for all client appointments ensuring standards are maintained

• Coordinate alterations, product transfers, COG's, Holds and other services as required

• Other duties as assigned including errands as deemed necessary to maximize efficiency of Personal Shopper's schedule/work

• Maintain merchandising standards in the Personal Shopping Suites and on the selling floor when removing and returning product

• Ensure the suites meet all Store Readiness requirements including overall maintenance and housekeeping

• Reduce or eliminate loss through effective loss prevention

• Attend PK session to become the expert

• Comply withall Health & Safety policies and requirements

• Ensure compliance with privacy policies, regulations, and cyber security measures.

The ideal candidate:

• High School diploma

• Previous retail experience preferred

• Advanced proficiency in MS Word, Excel, Power Point, Outlook, Internet

• Fully bilingual in French and in English.

The measures of success:

• Contribution to financial objectives

• Individual objectives linked to the achievement of department goals

• Feedback from internal and external clients

L'adjoint(e), Shopping personnalise

L'adjoint(e), Shopping personnalise collabore avec le(la) conseiller(ere) en shopping personnalise et lui fournit un soutien administratif.

Les responsabilites specifiques comprennent ce qui suit, sans toutefois s'y limiter:

• Prend tous les rendez-vous et met a jour l'agenda du/de la conseiller(ere) en shopping personnalise.

• Passe en revue et gere toute la correspondance incluant la redaction d'ebauches et d'invitations officielles aux clients.

• Telephone et envoie des courriels au nom du/de la conseiller(ere) en shopping personnalise tout en offrant un service a la clientele superieur et en assurant le suivi de facon professionnelle et en temps opportun.

• Tient a jour les renseignements des clients du/de la conseiller(ere) en shopping personnalise, fait le suivi et interprete les donnees pour assurer l'exactitude.

• Prepare et coordonne les documents tout le materiel et les marchandises pour les rendez-vous avec les clients et s'assure de respecter les normes

• Coordonne les retouches, les transferts de produits, les marchandises appartenant aux clients, les mises de cote et les autres services tel que requis

• Effectue les autres taches qui lui sont assignees telles que des courses, au besoin, afin de maximiser l'efficacite de l'horaire/du travail du/de la conseiller(ere) en shopping personnalise.

• Retire et retourne les produits dans les rayons de vente en respectant toutes les normes de marchandisage des salons de shopping personnalise et des rayons

• S'assure que les salons sont conformes aux normes de preparation du magasin incluant la maintenance generale et l'entretien.

• Reduit ou elimine les pertes par le biais d'une protection efficace des actifs

• Participe aux seances d'informations sur les produits afin de devenir un(e) expert(e)

• Observe toutes les politiques et exigences en matiere de sante et securite

Le(la) candidat(e) ideale) possede :

• Un diplome d'etudes secondaires

• De l'experience anterieure en detail, de preference

• Des connaissances approfondies de la suite MS Word, Excel, Power Point, Outlook et d'Internet

L'evaluation du succes :

• Contribution aux objectifs financiers

• Objectifs individuels lies a la realisation des objectifs du service

• Retroactions des clients internes et externes

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Echelle salariale a l'embauche :$17.60 - $29.25 / 17,60$ - 29,25$ (per hour / de l'heure)Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La remuneration finale pour ce poste sera determinee sur la base des competences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'evaluation de sa contribution au poste a l'issue de la procedure d'entrevue. La fourchette indiquee est la fourchette de depart pour ce poste. Les offres peuvent varier en fonction de l'experience, des qualifications, du rendement et des conditions du marche local. Nous nous efforcons d'offrir une remuneration competitive qui corresponde a la contribution du candidat a notre equipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre tres convoitee remise d'employe.