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Summary
The Veterans Integrated Service Network (VISN) 6 Clinical Resource Hub (CRH) Primary Care (PC) Clinical Pharmacy Program Manager, is a leadership position located in the VISN 6 CRH. The CRH Clinical Pharmacy Program Manager is under the general supervision of the Director of the CRH Primary Care. This position is located within the Clinical Resource Hub Primary Care Serviceat the Central Virginia VA Health Care System, Richmond, VA.
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Duties
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As a part of the VISN 6 CRH Team, the CRH Clinical Pharmacy Program Manager will contribute significantly to the completion of projects and utilization of resources to support the mission and goals of the VISN 6 CRH. This individual is responsible for providing CPP specific education and consultation to CRH and VISN leadership, ensuring that CRH services are completed at the highest standard. The CRH PC Clinical Pharmacy Program Manager is required to exercise a high level of leadership and organizational skill, independent judgment, problem-solving ability, and content expertise in program development, implementation and evaluation. The position requires the ability communicate effectively with field staff and VISN, CRH, and VA Central Office (VACO) leadership on a variety of clinical and administrative strategic priorities. This position is responsible for the leadership, management, operations, and oversight of CRH clinical pharmacy programs across the VISN.
Duties include, but are not limited to:

• Provides leadership, management, and oversight of respective CRH PC CPP providers and the efficient implementation of these services throughout the VISN.
• Works collaboratively with VISN and Facility Pharmacy leadership to ensure VISN CRH CPP services are consistent with professional standards, gaps and needs.
• Collaborates as needed in the development and maintenance of written policies and procedures defining operational requirements for CRH PC and other VISN 6 CRH CPP programs.
• Maintains strong relationships and communication with various national (e.g., National CRH Leadership Team), VISN, and facility level leadership to ensure CRH PC CPP provider functions meet expectations and proper requirements.
• Uses advanced clinical knowledge and virtual expertise to promote staff involvement in planning, decision-making, and evaluating outcomes.
• Makes recommendations to the Director of CRH PC regarding CRH PC and CRH strategic direction, productivity, improved process performance, and capital utilization.
• Travels to provide training and implementation of VISN 6 CRH PC and CRH CPP provider services.
• Executing therapeutic plans utilizing the safest and most cost-effective medication treatments.
• Ordering, subsequent review, and action on appropriate laboratory tests and other diagnostic studies necessary to monitor, support, and modify the patient's medication therapy.
• Ordering consults and referrals, as appropriate, to maximize positive drug therapy outcomes; examples include, but are not limited to, referrals for routine care or assessment to clinical nutrition professionals, prosthetics, social workers, integrated mental health professionals, or other specialty areas.
• Reviews patient medication regimens for clinical effectiveness, drug selection, dosing, contraindications, side effects, potential drug interactions, pharmacokinetic impact, and therapeutic outcomes as required; information is communicated with team members and appropriate alternatives to current treatment plans are provided.
• Promotes and monitors compliance for established drug therapy policies.
• Serves as an authority on drug usage, interactions, over-dosages, and compliance.
• Maintains a good working knowledge of information resources, both written and electronic, as well as therapeutics and disease management.

Work Schedule: Monday - Friday, 7:30 am - 4:00 pm
Telework: Available
Remote/Virtual: This position is currently exempt from the Return to Office requirements. Remote exempted positions are reviewed annually and do not imply permanent remote work status.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized
Requirements
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Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Qualifications
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency. Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d).
• Education:
  
  • (1) Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: http://www.acpe-accredit.org/. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.)
  • (2) Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet- Based Test (TOEFL iBT)
• Licensure. Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16.

NOTE: Individuals who have or have had multiple licenses and had any such license revoked for professional misconduct, professional incompetence or substandard care, or who surrendered such license after receiving written notice of potential termination of such licens e by the State for professional misconduct, professional incompetence, or substandard care, are not eligible for appointment to the position unless such revoked or surrendered license is fully restored (38 U.S.C. § 7402(f)). Effective November 30, 1999, this is a requirement for employment. This requirement does not apply to licensed pharmacists on VA rolls as of that date, provided they maintain continuous appointment and are not disqualified for employment by any subsequent revocations or voluntary surrenders of State license, registration or certification.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations GS-14:

• Experience. In addition to the GS-13 requirements, must have 1 year of experience quivalent to the next lower grade level.
• Pharmacists assigned to this position must demonstrate the following knowledge, skills and abilities (KSAs):
  
  • Skill in persuading others and gaining cooperation to accomplish goals.
  • Ability to effectively communicate orally and in writing regarding complex clinical and technical issues.
  • Skill in utilizing regulatory and quality standards to develop and implement operational programs.
  • Skill in managing multiple people or programs.
  • Skill in utilizing available resources to support the mission and goals of the organization.
  • Ability to plan, organize and direct the functions of the pharmacy staff.

Preferred Experience: Experience in telemedicine, supervisory experience, PACT CPP experience.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is 14. The actual grade at which an applicant may be selected for this vacancy is 14.
Physical Requirements: Required to sustain extended periods of stretching, standing and reaching in the course of his/her employment, which may involve lifting heavy items (30-45 pounds).
Education
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Additional information
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.