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Permanent Remote Call Monitoring Jobs in Woonsocket, RI

Precision Monitoring LLC

Sales Representative

Boston, MA · Remote

$60K - $70K/yr

... remote monitoring and enterprise management solutions that drive better outcomes across the health ... Meet call quotas for active and prospective clients, including appointments and interviews.

Raytheon

Manager, Global Trade (Remote)

Boston, MA · Remote

Monitor authorizations for any changes effecting the authorizations and taking action upon ... Possess ability to handle complex licensing issues - permanent and temporary export licenses ...

Exemplar Companies

Senior Solutions Architect

Boston, MA · Remote

$130K - $160K/yr

Remote - United States Job Type: Full-Time, Permanent About Exemplar Companies Exemplar Companies ... Monitor system performance and oversee the resolution of technical issues. Client Engagement * Lead ...

Exemplar Companies

Senior Solutions Architect

Boston, MA · Remote

$130K - $160K/yr

Remote - United States Job Type: Full-Time, Permanent About Exemplar Companies Exemplar Companies ... Monitor system performance and oversee the resolution of technical issues. Client Engagement * Lead ...

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Permanent Remote Call Monitoring information

See Woonsocket, RI salary details

$10

$16

$23

How much do permanent remote call monitoring jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for permanent remote call monitoring in Woonsocket, RI is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $18.17 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.
What are popular job titles related to Permanent Remote Call Monitoring jobs in Woonsocket, RI? For Permanent Remote Call Monitoring jobs in Woonsocket, RI, the most frequently searched job titles are:
What job categories do people searching Permanent Remote Call Monitoring jobs in Woonsocket, RI look for? The top searched job categories for Permanent Remote Call Monitoring jobs in Woonsocket, RI are:
What cities near Woonsocket, RI are hiring for Permanent Remote Call Monitoring jobs? Cities near Woonsocket, RI with the most Permanent Remote Call Monitoring job openings:
Permanent Remote Call Monitoring jobs near you

Sales Representative

Precision Monitoring LLC

Boston, MA • Remote

$60K - $70K/yr

Full-time

Re-posted 16 days ago

Job description

Position: Outside Sales Representative

Status: Full-Time

Shift: Days

Location: Boston, MA and surrounding area



Company Overview

Precision Monitoring is a leading innovator in healthcare diagnostics, offering remote monitoring and enterprise management solutions that drive better outcomes across the healthcare continuum. We specialize in Holter, Event, and Telemetry monitoring systems that simplify complex workflows for providers operating in a highly regulated environment.

Our culture promotes analytical thinking, innovation, and a commitment to excellence. As we continue to expand, we’re seeking passionate professionals who bring energy, integrity, and a results-driven mindset to join our growing team. We offer competitive compensation, comprehensive medical benefits, and a collaborative work environment.


Position Summary

The Sales Representative plays a key role in driving new revenue growth while building and maintaining strong customer relationships. This role is responsible for managing a pipeline of healthcare professionals, delivering impactful presentations, and leveraging a consultative sales approach to recommend advanced cardiac monitoring solutions.


Key Responsibilities:

  • Partner with marketing and leadership teams to expand brand awareness and market presence.
  • Leverage a consultative sales approach to recommend tailored cardiac monitoring solutions.
  • Consistently meet and exceed activity and revenue targets (calls, appointments, and conversions).
  • Deliver impactful presentations and product demonstrations to physicians, administrators, and healthcare professionals.
  • Manage and maintain a healthy pipeline of potential customers across your territory.
  • Develop and drive new business opportunities while strengthening existing client relationships.


Essential Functions:

  • Participate in marketing and sales calls to grow awareness of the business.
  • Sell consultatively and make recommendations to prospects of various cardiac monitoring solutions.
  • Meet call quotas for active and prospective clients, including appointments and interviews.
  • Educate customers through presentations and demonstrations.
  • Generate weekly and monthly performance reports.
  • Support team collaboration and productivity through clear direction and communication.
  • Maintain confidentiality and uphold professional standards.
  • Perform other duties as assigned to support department objectives.


Qualifications

  • Results-driven mindset with ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to travel up to 80% locally.
  • Strong presentation, negotiation, and relationship-building skills.
  • Familiarity with healthcare industry and ability to communicate with executives, physicians, administrators, and other professionals.
  • Previous experience with outside B2B sales preferred.
  • Bachelor’s Degree or equivalent experience.
  • Comfortable working with KPIs and performance-based metrics.
  • Ability to accept and apply constructive feedback with professionalism.
  • Demonstrated accountability and ownership of outcomes.


Equal Opportunity Statement

Precision Monitoring is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate based on race, color, religion, gender, national origin, age, disability, genetics, veteran status, sexual orientation, or any other protected characteristic under applicable law. This policy applies to all employment practices including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.