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Permanent Remote Call Monitoring Jobs in Windsor, VT

Permanent Remote Call Monitoring information

See Windsor, VT salary details

$10

$17

$25

How much do permanent remote call monitoring jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for permanent remote call monitoring in Windsor, VT is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.57 per hour, depending on experience, location, and employer.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Windsor, VT?

For Permanent Remote Call Monitoring jobs in Windsor, VT, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Windsor, VT look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Windsor, VT are:

What cities near Windsor, VT are hiring for Permanent Remote Call Monitoring jobs?

Cities near Windsor, VT with the most Permanent Remote Call Monitoring job openings:

Infographic showing various Permanent Remote Call Monitoring job openings in Windsor, VT as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 15% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,907 per year, or $17.7 per hour.

Pharmacist - Specialty - Call Center, Remote

Dartmouth-Hitchcock Health

Lebanon, NH • On-site, Remote

$65.25 - $78.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

Overview
Engages patients and healthcare professionals to efficiently and effectively maximize therapeutic outcomes and is responsible for one or more of the following tasks: dispenses medications, monitors patients' drug therapies, works under collaborative practice agreement or per protocol, and provides consultation and education to patients and other staff.
This is a Full-Time, 40hr per week, benefitted position. Monday-Friday 8am-4:30pm
Dartmouth has a healthy disregard for the impossible!
DH Offers You:
Employees hired to work at least 0.50 FTE (20 hours per week) and their eligible dependents may participate in Dartmouth Health benefit plans on the employee's first day of employment.
Medical Insurance: Two medical plans available through Anthem BC/BS: Employees also receive a base employer contribution of 4% of biweekly pay plus a High Deductible Health Plan (HDHP) that is matched with a Health Savings Account and a PPO Plan that features higher premiums balanced by copays and lower deductibles.
Retirement: Employee contributions are vested immediately. Biweekly matching contribution of 50% on up to 4% of pay saved-for a maximum match of 2% of pay.
Paid Time Off: Paid time off is accrued per pay period based on hours worked. This includes six paid holidays.
Shift Differential:10% evening, 20% night, and 15% weekend shift differentials when applicable.
Tuition Reimbursement: Up to $3,000 per year.
Dental
Vision
#ClinicalPharmacist #Pharmacy
Responsibilities
  1. Gathers a complete medication history and reconciles medication lists as applicable and appropriate.
  2. Completes a comprehensive medication review to make evidence-based recommendations to ensure medications are necessary, safe and cost effective.
  3. Identifies and records suspected adverse drug reactions, adherence gaps to medications and barriers to patient adherence.
  4. If not practicing under a collaborative practice agreement or an approved protocol, contacts providers when there appears to be a possibility of unsafe or inappropriate medication use due to factors including, but not limited to: allergy, medical condition, drug interactions, dosing, and method of administration. Accurately documents all clinical activities and interventions in the electronic record.
  5. Serves as a consultation resource to medical professionals and answers inquiries on drug therapy and drug products.
  6. Consults patients and caretakers on all aspects of medication therapy when necessary.
  7. Assists in discharge planning when requested. Counsels patients and caretakers on proper drug administration, potential drug side effects, interactions and precautions. Helps locate medication supplies not generally available.
  8. Contributes to the development, maintenance and management of medication related guidelines defined by protocol or collaborative practice agreements.
  9. Detects and reports medication errors and near misses.
  10. Ensures readiness for regulatory and accreditation surveys.
  11. Participates in the quality improvement and medication use review activities of the department.
  12. Prepares and delivers presentations to facilitate learning or disseminate evidence-based best practice to pharmacists, nurses, physicians, other healthcare professionals in the hospital or ambulatory/outpatient settings.
  13. Utilizes a solution based approach to ensure heightened patient satisfaction and care.
  14. Anticipates patient needs and proactively identify solutions.
  15. Communicates effectively between departments and teams to ensure optimal patient outcomes.
  16. Actively participates in driving all programs and initiatives to improve patient quality of care, medication compliance, medication adherence and overall efficiency.
  17. Pursues and maintains certifications necessary to remain compliant with changes to system / department accreditations and standards.
  18. Participates in the ordering and receiving of controlled substances and other medications as appropriate.
  19. Effectively utilizes and supervise technicians to maintain an accurate and efficient pharmacy system. Re-direct staff when necessary to ensure service performance goals are met.
  20. Uses professional judgment to resolve complaints. Act as pharmacist-in-charge in the absence of pharmacy managers and supervisors.
  21. Outpatient:
  22. Performs all duties of a registered pharmacist in the state of NH including providing vaccinations approved for administration by the NH Board of Pharmacy. This requirement causes a regular, or frequent potential occupational exposure to blood or bodily fluids and is assigned a Level 1 Classification for occupational exposure to bloodborne pathogens. The employee may be expected to render medical assistance as part of their job description. Bloodborne pathogen training is required and hepatitis B vaccinations will be offered.
  23. Performs other duties as assigned.

Qualifications
  • Doctor of Pharmacy (Pharm D) degree preferred.
  • Completion of a post-graduate residency and/or board certified preferred.
  • Must be able to work independently with minimal direct supervision, to set priorities, make critical decisions, respond quickly to emergency requests, handle frequent interruptions, and adapt to changes in workload.
  • Maintains customer-service focus to achieve excellent working relationships.
  • Strong written and verbal communication skills are essential.
  • Must be currently licensed to practice in the state of NH, and be willing to seek license reciprocity in multiple states if the position requires it.

Required Licensure/Certifications
  • Must have a current, unrestricted pharmacist licensed to practice in the state of NH.

Dartmouth-Hitchcock Health logo

About Dartmouth-Hitchcock Health

Sourced by ZipRecruiter

Dartmouth-Hitchcock Health, located in Concord, NH, US, is a non-profit health care organization. It stands as a prominent player in the healthcare field, offering a broad spectrum of services. Serving northern New England, Dartmouth-Hitchcock provides access to nearly 1,500 primary care doctors and specialists in almost every area of medicine. The company was founded as Mary Hitchcock Memorial Hospital in 1893 and since then it has gradually expanded into a health care network compiling multiple hospitals, clinics, and health care facilities, as well as Dartmouth’s Geisel School of Medicine. Its mission is to improve the health of the people and communities it serves including the patients, families, and communities at large, demonstrating a commitment to population health.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Concord, NH, US

Year founded

1893