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Permanent Remote Call Monitoring Jobs in Wayne, NJ

Truvani

Video Editor REMOTE

Jersey City, NJ · Remote

Monitor creative performance, share insights with the team, and make fast adjustments based on data ... This is a permanent position with an opportunity to grow within the company (so we would like to ...

Truvani

Video Editor REMOTE

Jersey City, NJ · Remote

Monitor creative performance, share insights with the team, and make fast adjustments based on data ... This is a permanent position with an opportunity to grow within the company (so we would like to ...

City of New York

Business Analyst

Manhattan, NY · On-site +1

CANDIDATES MUST BE PERMANENT IN THE COMPUTER SYSTEMS MANAGER CIVIL SERVICE TITLE, ARE REACHABLE ON ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

City of New York

Business Analyst

Manhattan, NY · On-site +1

CANDIDATES MUST BE PERMANENT IN THE COMPUTER SYSTEMS MANAGER CIVIL SERVICE TITLE, ARE REACHABLE ON ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

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All JobsPermanent Call Monitoring JobsPermanent Remote Call Monitoring JobsPermanent Remote Call Monitoring Jobs in Wayne, NJ

Permanent Remote Call Monitoring information

See Wayne, NJ salary details

$10

$17

$24

How much do permanent remote call monitoring jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for permanent remote call monitoring in Wayne, NJ is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.85 per hour, depending on experience, location, and employer.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Wayne, NJ?

For Permanent Remote Call Monitoring jobs in Wayne, NJ, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Wayne, NJ look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Wayne, NJ are:

What cities near Wayne, NJ are hiring for Permanent Remote Call Monitoring jobs?

Cities near Wayne, NJ with the most Permanent Remote Call Monitoring job openings:

Permanent Remote Call Monitoring jobs near you

Video Editor REMOTE

Truvani

Jersey City, NJ • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Craft Story-Driven Ads: Use raw footage, voiceovers, and product shots to produce high-performing short-form video ads for Instagram and TikTok reels. Must provide example videos.


WHO WE ARE & WHAT WE DO


Truvani is a health and wellness brand that has one clear mission: create products people use in their daily lives with CLEAN, simple ingredients.


Many companies claim it. We actually mean it.


As a leading provider of high-quality supplements, protein powders, and snack bars, we are committed to transparency, purity, and sustainability. Our mission is to provide products you can trust, with ingredients you can pronounce, and to inspire healthier living for all.


If you're a talented, ambitious person who wants to create the best health and wellness products, apply to join our team!


ABOUT THE POSITION


We are looking for a Video Editor who excels at performance-driven storytelling to join our team. You'll take raw footage, voiceovers, and product shots and turn them into scroll-stopping short-form ads that drive sales across platforms like TikTok and Instagram. You'll take direction, concepts, and raw footage from our creative and marketing teams and turn them into ads that hook fast, tell a compelling story, and convert into sales - while staying true to the Truvani voice.

OUR IDEAL CANDIDATE HAS/IS


  • Proven track record for creating compelling short-form social content that drives sales.
  • Strong understanding of what makes people stop scrolling, pay attention, and take action.
  • Ability to combine storytelling, emotion, and persuasion to produce measurable results.
  • Fluent in premiere pro, CapCut for TikTok videos and edits for Facebook videos.
  • Deep understanding of performance creative: hooks, pacing, CTA placement, attention retention.
  • Expert multitasking skills with an ability to work quickly, handle multiple projects, and iterate based on data and feedback.
  • Excellent communicator, collaborative, and organized.
  • Portfolio or reel showing direct-response ads, product-focused edits, and mobile-first social content required.
  • Background in health, wellness, or CPG brands a plus.


YOUR RESPONSIBILITIES INCLUDE


  • Craft Story-Driven Ads: Use raw footage, voiceovers, and product shots to produce high-performing short-form video ads for TikTok and Instagram reels.
  • Cut For Performance: Optimize hooks, pacing, captions, motion design, and CTAs to grab attention in the first 3 seconds and hold it through to conversion.
  • Test, Analyze, & Optimize: Monitor creative performance, share insights with the team, and make fast adjustments based on data.
  • Collaborate With Marketing & Creative Teams: Align creative with campaign strategy and audience insights while maintaining the Truvani voice.
  • Produce Platform-Ready Versions: Deliver multiple aspect ratios, file specs, and clear asset/version control on deadline; apply platform best practices and trends while maintaining brand integrity.


THE NITTY GRITTY

  • Full time market-based compensation based on experience
  • Fully remote with flexibility and autonomy
  • Collaborative and innovative team culture
  • Health (medical, dental, vision) benefits and 401k benefits offered after 60 days
  • Paid time off and paid holidays
  • Paid parental leave
  • Remote Work and Education Stipend
  • Truvani Monthly Store Credit
  • Position is available immediately and will remain open until filled
  • This is a permanent position with an opportunity to grow within the company (so we would like to hire someone that is awesome and is excited about being a part of our team).

Apply