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Permanent Remote Call Monitoring Jobs in Stuart, FL

Seacoast Bank

Temporary Adjustor II

Stuart, FL · Remote

$72K - $73K/yr

Meet or exceed performance goals, metrics, and expectations in a remote team environment. * Participate in and provide feedback on periodic performance conversations. * Monitor and measure personal ...

New

Seacoast Bank

Temporary Adjustor II

Stuart, FL · Remote

$72K - $73K/yr

Meet or exceed performance goals, metrics, and expectations in a remote team environment. * Participate in and provide feedback on periodic performance conversations. * Monitor and measure personal ...

New

All JobsPermanent Call Monitoring JobsPermanent Remote Call Monitoring JobsPermanent Remote Call Monitoring Jobs in Stuart, FL

Permanent Remote Call Monitoring information

See Stuart, FL salary details

$9

$15

$22

How much do permanent remote call monitoring jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for permanent remote call monitoring in Stuart, FL is $15.20, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $16.78 per hour, depending on experience, location, and employer.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Stuart, FL?

For Permanent Remote Call Monitoring jobs in Stuart, FL, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Stuart, FL look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Stuart, FL are:

What cities near Stuart, FL are hiring for Permanent Remote Call Monitoring jobs?

Cities near Stuart, FL with the most Permanent Remote Call Monitoring job openings:

Permanent Remote Call Monitoring jobs near you
Infographic showing various Permanent Remote Call Monitoring job openings in Stuart, FL as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,609 per year, or $15.2 per hour.

Customer Representative - Remote - Call Center

Allied Universal

Jupiter, FL • On-site, Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Allied Universal rating

5.5

Company rating: 5.5 out of 10

Based on 2,608 frontline employees who took The Breakroom Quiz

77th of 118 rated security

Job description

Overview
Company Overview:
Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today!
Job Description
Deposita, an Allied Universal® Company, is hiring a Customer Experience Representative. The Customer Experience Representative is a part of a dynamic, customer focused team and plays a pivotal role in providing the highest quality customer experience to our customers.
Remote position - Starting Rate at $17.00 per hour, with increased rate for bilingual FRENCH (CANADIAN) and/or Spanish speaking representatives of $18.00 per hour
RESPONSIBILITIES:
  • Identify customers' needs, clarify information, provide direct support or guidance toward to resolution
  • Tackle a variety of problems in technical systems with skill and accuracy
  • Create cases for all calls and emails received, enter the history of the problem, all steps taken, and subsequent resolution if resolved at the Help Desk or escalate to appropriate next level
  • Maintain customer service as an utmost priority and continuously develop the ability to deal with challenging customer conversations
  • Discern changes in call types and report to management
  • Monitor health of network, hardware, and software for our customers
  • Track escalations through proper channels to completion

QUALIFICATIONS (MUST HAVE):
  • High school diploma or equivalent
  • Technical call center support experience
  • Experience in a technical support role, or other technical experience
  • Work history must demonstrate each of the following:
    • Strong understanding of customer service and customer relations
    • Ability to take initiative and learn new processes and concepts
    • Ability to exercise good judgment and decision-making
    • Effective written and oral communication skills
  • Basic understanding of software/hardware troubleshooting
  • Able to assess and evaluate situations effectively
  • Able to identify critical issues quickly and accurately
  • Able to write informatively, clearly, and accurately
  • Problem solving and analytical skills
  • Ability to work in a team environment

PREFERRED QUALIFICATIONS (NICE TO HAVE):
  • Associate's degree in Information Technology, Computer Science, or a related field
  • Experience in Service Now and TalkDesk
  • Experience in retail cash offices

BENEFITS:
  • Medical, dental, vision, basic life, AD&D, retirement plan, and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1673672

What Allied Universal employees say

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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