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Permanent Remote Call Monitoring Jobs in Redmond, WA

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... call centers, or other client-facing roles can be useful, but entry-level candidates are welcome to ... Please monitor your email, voicemail, and spam folder for updates.

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Be Seen First

... call centers, or other client-facing roles can be useful, but entry-level candidates are welcome to ... Please monitor your email, voicemail, and spam folder for updates.

New

Be Seen First

... call centers, or other client-facing roles can be useful, but entry-level candidates are welcome to ... Please monitor your email, voicemail, and spam folder for updates.

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Remote Insurance Broker

Seattle, WA ยท Remote

$60K - $200K/yr

Our brokerage generates qualified and compliant leads for agents via direct mail, call-ins, and ... Once you achieve a promotional commission rate, it is permanent; there are no criteria to maintain ...

Administrative Assistant

Seattle, WA ยท Remote

$15 - $25/hr

... fully remote environment. This is an excellent entry-level opportunity for individuals who are ... Monitor and respond to routine emails and internal communications Assist with data entry and ...

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Permanent Remote Call Monitoring information

See Redmond, WA salary details

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How much do permanent remote call monitoring jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for permanent remote call monitoring in Redmond, WA is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.25 per hour, depending on experience, location, and employer.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What are the most commonly searched types of Remote Call Monitoring jobs in Redmond, WA?

The most popular types of Remote Call Monitoring jobs in Redmond, WA are:

What are popular job titles related to Permanent Remote Call Monitoring jobs in Redmond, WA?

For Permanent Remote Call Monitoring jobs in Redmond, WA, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Redmond, WA look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Redmond, WA are:

What cities near Redmond, WA are hiring for Permanent Remote Call Monitoring jobs?

Cities near Redmond, WA with the most Permanent Remote Call Monitoring job openings:

Remote Licensed Mental Health Counselor (Full-Time) - Join Our Telehealth Team

Edmonds, WA โ€ข Remote

$100K - $120K/yr

Full-time

Posted 4 days ago


Job description

Position Overview

Humanist Self Psychotherapy, PC is seeking a dedicated and experienced Licensed Mental Health Counselor to join our remote team. In this full-time position, you'll have the flexibility to telecommute from anywhere, set your own schedule, and make a meaningful impact on the lives of clients seeking mental health support. This role offers a competitive annual salary ranging from $100,000 to $120,000 based on hours worked, along with robust benefits and professional development opportunities.

About the Organization

Humanist Self Psychotherapy, PC is committed to fostering a supportive environment where licensed mental health professionals can thrive. Our network is designed to connect therapists with clients in need, focusing on providing quality mental health care. We value diversity in our team and encourage therapists with varied backgrounds and expertise to join us. Our mission is to facilitate access to mental health services in a manner that is compassionate, patient-centric, and effective.

Work Environment

This role is entirely remote, allowing you to work from the comfort of your home and maintain a work-life balance that suits your lifestyle. You will utilize telehealth technologies to conduct counseling sessions, enabling you to leverage your expertise in a seamless virtual setting. Our therapist portal provides essential online tools and resources tailored to your state license and specialty, minimizing administrative burdens and allowing you to focus on patient care.

Key Responsibilities
  • Provide individual counseling sessions to clients through secure video conferencing technology, focusing on enhancing their mental health and well-being.
  • Engage clients in open discussions about their emotions and experiences, fostering self-awareness and insight into their relationships.
  • Act as an advocate for clients, helping them define realistic and achievable mental health goals.
  • Conduct thorough evaluations of clientsโ€™ mental health conditions and design personalized treatment plans employing evidence-based approaches.
  • Monitor client progress and adjust treatment strategies as necessary to ensure optimal outcomes.
  • Maintain accurate and timely documentation of client interactions, treatment plans, and progress notes without the traditional burdens of excessive paperwork.
Patient Population / Client Focus

Our clients are pre-screened and assessed to ensure they are stable and categorized as low acuity, which allows our therapists to work more effectively without the overwhelming challenges often associated with high-acuity cases. You will work with a diverse range of individuals, providing essential support and helping them navigate their mental health journeys.

Qualifications
  • A Masterโ€™s degree in Social Work, Psychology, Marriage and Family Therapy, or Mental Health Counseling from an accredited institution.
  • An independent license to practice as one of the following: Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), or Licensed Independent Clinical Social Worker (LICSW).
  • Proven ability to make informed professional evaluations and recommendations regarding treatment plans.
  • Excellent interpersonal skills with a strong ability to empathize and communicate effectively with clients.
  • Proficiency in using technology for telehealth platforms and documentation.
Preferred Experience
  • Previous experience in a telehealth setting is highly desirable.
  • Expertise in specific therapeutic modalities or specialties is a plus.
  • Experience with diverse patient populations and cultural competencies to enhance client relationships.
Compensation and Benefits
  • Competitive salary, with yearly earnings between $100,000 and $120,000, based on your experience and caseload.
  • Weekly direct deposit for timely pay.
  • Full-time counselors receive a monthly healthcare stipend to promote wellness.
  • Permanent remote work environment fostering flexibility and autonomy.
  • Onboarding process is streamlined to take as little as three days, enabling you to start making an impact quickly.
Career Growth Opportunities

At Humanist Self Psychotherapy, PC, we believe in supporting your professional development. You will have opportunities to attend workshops, engage in continued education, and network with other mental health professionals within our diverse community. Your growth is important to us, and we encourage our counselors to further their skills and advance in their careers.

Why Join Our Team

By joining Humanist Self Psychotherapy, PC, you become part of a mission-driven organization dedicated to advancing mental health care accessibility and quality. Our commitment to a minimal paperwork environment and a strong support network allows you to concentrate on what you do bestโ€”helping clients achieve their goals. Together, we can transform lives and contribute to a healthier society.

Application Information

If you are a passionate and qualified mental health counselor looking to make a difference, we invite you to apply. Please submit your resume and a cover letter outlining your qualifications and interests in this position. We are excited to help you embark on a rewarding career journey and welcome you into our collaborative team!