2

Permanent Remote Call Monitoring Jobs in Pendleton, OR

Meteorologist

Pendleton, OR · On-site +1

$40K/yr

... to fill full-time permanent positions at multiple NWS locations as vacancies occur. The ... Using current hydro-meteorological data to monitor conditions and assist with forecast preparation ...

Permanent Remote Call Monitoring information

See Pendleton, OR salary details

$10

$17

$25

How much do permanent remote call monitoring jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for permanent remote call monitoring in Pendleton, OR is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.28 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a Permanent Remote Call Monitoring job?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in Permanent Remote Call Monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a Permanent Remote Call Monitoring Specialist, and why are they important?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.
What are popular job titles related to Permanent Remote Call Monitoring jobs in Pendleton, OR? For Permanent Remote Call Monitoring jobs in Pendleton, OR, the most frequently searched job titles are:
What job categories do people searching Permanent Remote Call Monitoring jobs in Pendleton, OR look for? The top searched job categories for Permanent Remote Call Monitoring jobs in Pendleton, OR are:
What cities near Pendleton, OR are hiring for Permanent Remote Call Monitoring jobs? Cities near Pendleton, OR with the most Permanent Remote Call Monitoring job openings:
Meteorologist

Meteorologist

US Department of Commerce

Pendleton, OR • On-site, Remote

$40K/yr

Other

Posted 27 days ago


U.S. Department Of Commerce rating

8.9

Company rating: 8.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

115th of 832 rated public administrative organizations


Job description

This position is located in the National Oceanic and Atmospheric Administration (NOAA) National Weather Service (NWS), Weather Forecast Offices (WFO) or National Centers for Environmental Prediction (NCEP), with vacancies in each listed location.
This job announcement is intended to establish a Standing Register of Eligible Applicants to fill vacancies as they arise with an initial cut-off date of May 22, 2026. Please refer to the Qualifications section for additional information.Qualifications:

This Standing Register Job Announcement establishes an applicant pool under Direct Hire Authority 5 CFR 337.205(b) to fill full-time permanent positions at multiple NWS locations as vacancies occur. The announcement will remain open as stated in the vacancy notice. For consideration during the current review cycle, applications must be received by 11:59 p.m. Eastern Time (ET) on July 12, 2026.

Applications received after the cutoff may be considered during future review cycles. Applicants remain eligible for consideration for up to six months after the announcement closes or until they withdraw. Applicants who withdraw may reapply for future referrals. Eligible applicants may also be considered for additional vacancies as new certificates are issued.

After the announcement closes, applicants may submit documentation of additional qualifications earned after the closing date to noaa.applicantinquiries@noaa.gov. This information may be considered for up to six months following the closing date.

Incomplete resumes, unsupported questionnaire responses, or missing required documentation may result in an applicant being rated ineligible or not qualified. Applicants may update their application for future cutoff dates.

Qualification requirements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook.


BASIC REQUIREMENTS: Applicants must meet the positive education requirement and specialized experience requirement (or applicable education substitution/combination). Transcripts must be submitted.

To qualify for the 1340 Meteorology series:

EDUCATION:
A. Degree in Meteorology, Atmospheric Science, or another natural science major that includes:

  • At least 24 semester (36 quarter) hours in meteorology/atmospheric science, including:
    • 6 semester hours in atmospheric dynamics and thermodynamics
    • 6 semester hours in analysis and prediction of weather systems (synoptic/mesoscale)
    • 3 semester hours in physical meteorology
    • 2 semester hours in remote sensing of the atmosphere and/or instrumentation
  • 6 semester hours of physics, including at least one laboratory course.
  • 3 semester hours of ordinary differential equations.
  • 9 semester hours in appropriate physical science coursework, including three or more of the following: physical hydrology, statistics, chemistry, physical oceanography, physical climatology, radiative transfer, aeronomy, advanced thermodynamics, advanced electricity and magnetism, light and optics, or computer science.

Calculus coursework appropriate for a physical science major is required as a prerequisite or corequisite for atmospheric dynamics and thermodynamics, physics, and differential equations.

OR

B. Combination of education and experience that includes the required coursework above.


SPECIALIZED EXPERIENCE: Applicants must have one year of specialized experience equivalent to the next lower federal grade level. Specialized experience is experience that demonstrates the knowledge, skills, and abilities needed to perform the position duties. Qualifying experience may include paid or unpaid work, including volunteer service.


GS-05:
Applicants who meet the basic education requirement qualify at the GS-05 level.


GS-07:
In addition to the basic requirements, applicants must meet one of the following:

SPECIALIZED EXPERIENCE: One year of specialized experience equivalent to GS-05, including:

  • Using current hydro-meteorological data to monitor conditions and assist with forecast preparation for weather, water, or climate hazards.

OR

EDUCATION: One full year of graduate-level education in Meteorology, Atmospheric Science, or a related field.

OR

SUPERIOR ACADEMIC ACHIEVEMENT: A bachelor's degree with one of the following:

  • GPA of 3.0 or higher overall or during the final two years of undergraduate study;
  • GPA of 3.5 or higher in major coursework;
  • Upper third ranking in graduating class; or
  • Membership in a qualifying national scholastic honor society.

OR

COMBINATION OF EDUCATION AND EXPERIENCE: A combination of graduate education and specialized experience may satisfy requirements.


GS-09:
In addition to the basic requirements, applicants must meet one of the following:

SPECIALIZED EXPERIENCE: One year of specialized experience equivalent to GS-07, including:

  • Using advanced hydro-meteorological data to monitor a geographic area and assist in preparing and issuing warnings, advisories, outlooks, and forecasts for weather, water, or climate hazards.

OR

EDUCATION: Master's degree or equivalent graduate degree in Meteorology, Atmospheric Science, or a related field, or two years of progressively higher-level graduate education leading to such a degree.

OR

COMBINATION OF EDUCATION AND EXPERIENCE: A combination of qualifying graduate education and specialized experience may satisfy requirements. Only graduate education beyond the amount required for the next lower grade level may be combined with experience.

Education:

College Transcript: If you are qualifying based on education, submit a copy of your college transcript that lists college courses detailing each course by the number and department (i.e., Bio 101, Math 210, etc.), name of accredited institution, course title, number of credit hours and grade earned. You must submit evidence that any education completed in a foreign institution is equivalent to U.S. education standards with your resume. You may submit an unofficial copy of the transcript at the initial phase of the application process. If course content cannot be easily identified from the title of the course as listed on your transcript, you must submit an official course description from the college/university that reflects the content at the time the course was taken.
Note: Your college transcript is used to verify successful completion of degree, or college course work. An official college transcript will be required before you can report to duty.
Education completed in colleges or universities outside the United States may be used to meet the above requirements. You must provide acceptable documentation that the foreign education is comparable to that received in an accredited educational institution in the United States. For more information on how foreign education is evaluated, visit: OPM Foreign Education Evaluation.

Employment Type: OTHER

What U.S. Department Of Commerce employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom