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Permanent Remote Call Monitoring Jobs in Manvel, TX

notifyMD

Texas Remote Customer Service Representative

Houston, TX · On-site +1

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

It is a "call after call" environment that requires focus, speed and precision. We are seeking ... Two monitors are highly preferred to assist with monitor space for our systems. * You must be able ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

  • Medical

  • Retirement

  • PTO

Utilize remote camera tools to perform routine monitoring and assistance in troubleshooting to the customer. * Properly triage calls and determine routing based on the nature of the call.

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

  • Medical

  • Retirement

  • PTO

Utilize remote camera tools to perform routine monitoring and assistance in troubleshooting to the customer. * Properly triage calls and determine routing based on the nature of the call.

Allied Reliability

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Payroll Administrator

Houston, TX · Remote

$35/hr

Remote (U.S. Based) Experience Level: Minimum 3 years Employment Type: Temporary to Permanent ... Administer and monitor wage garnishments, tax liens, and child support orders within the Paycom ...

New

GetixHealth

Patient Care Coordinator (Remote)

Houston, TX · On-site +1

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor patient progress and satisfaction to identify opportunities for improvement * Treat ... Experience working remotely preferred, especially in high-volume inbound and outbound call ...

GetixHealth

Patient Care Coordinator (Remote)

Sugar Land, TX · Remote

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor patient progress and satisfaction to identify opportunities for improvement * Treat ... Experience working remotely preferred, especially in high-volume inbound and outbound call ...

TX - AIL - Agency

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Sales Representative Entry Level - Work From Home

Houston, TX · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

We provide unions with permanent benefits to give them the protection they need throughout their ... Remote work from home option * 100% Commission Pay ONLY * Provide full training * Residual Income

New

TX - AIL - Agency

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Sales Representative Entry Level - Work From Home

Houston, TX · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

We provide unions with permanent benefits to give them the protection they need throughout their ... Remote work from home option * 100% Commission Pay ONLY * Provide full training * Residual Income

New

The Chatham Group

Regional Account Manager

Houston, TX · Remote

Remote Reports To: Commercial Director Position Overview The Account Manager plays a pivotal role ... Monitor and report on market trends, competitive activity, and customer feedback through detailed ...

Onco360

Telecommunications Engineer II

Houston, TX · On-site +1

$78K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... services, call center applications, conferencing platforms, integrations, monitoring, and ... Engineer office and remote work telecom solutions that support a "work from anywhere" model through ...

New

Qcells

SCADA Engineer - Level 2

Houston, TX · Remote

$105K - $125K/yr

  • Medical

  • Dental

Permanent, Full-Time Work Status: Remote SCADA ENGINEER - LEVEL 2 Hanwha Qcells USA Corp (Qcells ... Work with SCADA, EMS, and HMI tools to optimize remote monitoring and plant automation. * Provide ...

Qcells

Senior Substation Engineer - Level 4

Houston, TX · On-site +1

$145K - $165K/yr

  • Medical

  • Dental

Permanent, Full-Time Work Status (Remote/Hybrid/In-Office): Remote SENIOR HV ENGINEER - LEVEL 4 ... Lead SCADA system integration efforts, supporting remote monitoring, fault detection, and ...

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All JobsPermanent Call Monitoring JobsPermanent Remote Call Monitoring JobsPermanent Remote Call Monitoring Jobs in Manvel, TX

Permanent Remote Call Monitoring information

See Manvel, TX salary details

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$16

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How much do permanent remote call monitoring jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for permanent remote call monitoring in Manvel, TX is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $17.88 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Manvel, TX?

For Permanent Remote Call Monitoring jobs in Manvel, TX, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Manvel, TX look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Manvel, TX are:

What cities near Manvel, TX are hiring for Permanent Remote Call Monitoring jobs?

Cities near Manvel, TX with the most Permanent Remote Call Monitoring job openings:

Permanent Remote Call Monitoring jobs near you

Texas Remote Customer Service Representative

notifyMD

Houston, TX • On-site, Remote

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Hiring Immediately - Multiple Positions - Full Time - Work from Home Customer Service Position
About the Role
Are you looking for a role that challenges you and rewards your dedication? At notifyMD, we operate as a vital communication hub for a diverse range of companies, serving callers 24/7. We are looking for resilient, compassionate and professional individuals to join our fast-paced, high volume call center team.
This is not a sedentary, low activity position. It is a "call after call" environment that requires focus, speed and precision. We are seeking professionals who thrive under pressure and understands that true customer service is not for the faint of heart.
At this time, we are only hiring Full Time remote residents in Texas.
Key Responsibilities
You will manage inbound calls for various companies. You must have the agility to switch between different protocols, data entry requirements and specific scripting for each client. You must deliver an empathetic, polite, and professional demeanor on every single call. You must possess excellent grammar and clear, articulate spoken English. We maintain high standards and you will be held accountable for meeting KPI's that include schedule adherence, average wrap time and consistent quality assurance (QA) scores.
Technical Requirements
To succeed in this role, your home office must meet the following technical specifications:
  • You must provide your own equipment that meets the specifications during your new hire period.
  • Upon successful completion of your new hire period, notifyMD will provide you with company issued equipment.
  • Windows 11 or higher. Note - Chromebooks, Apple/Mac products and tablets are not compatible with our systems.
  • A wired (Ethernet) internet connection is required. Wi-Fi connections are strictly prohibited due to stability requirements.
  • A professional grade wired headset with microphone.
  • A minimum screen resolution of 1600x900 is required. Two monitors are highly preferred to assist with monitor space for our systems.
  • You must be able to type at least 30 WPM

Schedule and Availability
  • 10 hour shifts (4 days on, 3 days off)
  • Weekend and Holidays -Because our operations run 24/7, you must be available to work one weekend day per week. Holiday work in general is required.

Benefits and Compensation
We value our team members and offer a comprehensive benefits package to support your health and future:
  • $16 per hour
  • Medical, Dental and Vision Insurance
  • 401k retirement plan with company matching
  • ESOP (Employee Stock Ownership Plan)
  • Paid time off Benefits

Are you the right fit?
If you are detail oriented, comfortable with technology and pride yourself on your ability to deliver high quality service under pressure, we want to hear from you!
notifyMD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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