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Permanent Remote Call Monitoring Jobs in Hackensack, NJ

Wintellisys

Office Assistant

Tarrytown, NY · Remote

$17.75 - $23.25/hr

This is a remote position but candidate must be local to NYC. * Monitor and maintain database of ... J-253 (Please reference in call or email) To learn more about our services visit www.wintellisys ...

City of New York

Business Analyst

Manhattan, NY · On-site +1

CANDIDATES MUST BE PERMANENT IN THE COMPUTER SYSTEMS MANAGER CIVIL SERVICE TITLE, ARE REACHABLE ON ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

City of New York

Business Analyst

Manhattan, NY · On-site +1

CANDIDATES MUST BE PERMANENT IN THE COMPUTER SYSTEMS MANAGER CIVIL SERVICE TITLE, ARE REACHABLE ON ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

Impact Recruiting Solution

Cardiologist

Brooklyn, NY · Remote

$32 - $35/hr

Cardiologist - Remote (#1696) Location: Brooklyn, NY (Remote) Employment Type: Part-time to ... Proficiency in interpreting EKGs, echocardiograms, Holter monitors, stress tests, and other cardiac ...

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Permanent Remote Call Monitoring information

See Hackensack, NJ salary details

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How much do permanent remote call monitoring jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for permanent remote call monitoring in Hackensack, NJ is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.72 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Hackensack, NJ?

For Permanent Remote Call Monitoring jobs in Hackensack, NJ, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Hackensack, NJ look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Hackensack, NJ are:

What cities near Hackensack, NJ are hiring for Permanent Remote Call Monitoring jobs?

Cities near Hackensack, NJ with the most Permanent Remote Call Monitoring job openings:

Permanent Remote Call Monitoring jobs near you
Infographic showing various Permanent Remote Call Monitoring job openings in Hackensack, NJ as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 19% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,056 per year, or $18.8 per hour.

Remote Psych NP (PMHNP) - Locum Tenens - PA and NJ

MASC Medical

Jersey City, NJ • Remote

$115 - $116/hr

Temporary

Posted 6 days ago

Job description

This is a remote position.

Remote Psych NP (PMHNP) – Locum Tenens – PA and NJ


Position Type: Locum Tenens

Pay: $115 Per hour

Schedule: Around 20 hours a week, although those hours are subject to change based on patient volume
Duration: 6+ months
Location: 100% remote / work from home
Must have active Pennsylvania and New Jersey NP license required
Must be able to bill Medicare

MASC Medical is hiring a locum tenens, fully remote Psych NP licensed in Pennsylvania and New Jersey on behalf of our client — a fast-growing, virtual-first behavioral health organization. You will play a vital role in providing high-quality, patient-centered care to individuals with mental health disorders. This is an excellent opportunity to work in a dynamic and fast-paced environment, collaborating with a multidisciplinary team to deliver comprehensive care. If you are a compassionate and dedicated PMHNP looking for a challenging and rewarding experience, we encourage you to apply.


What you'll do


  • Evaluate and diagnose patients with mental health disorders, including anxiety, depression, bipolar disorder, and schizophrenia
  • Develop and implement individualized treatment plans, including medication management and psychotherapy
  • Conduct routine check-ups, monitor patient progress, and adjust treatment plans as needed
  • Collaborate with other healthcare professionals, including psychiatrists, therapists, and social workers, to ensure comprehensive care
  • Order and interpret diagnostic tests, such as lab work and imaging studies
  • Prescribe and manage medications, including psychotropic medications and controlled substances
  • Maintain accurate and up-to-date patient records, including progress notes and treatment plans
  • Participate in multidisciplinary team meetings to discuss patient care and develop treatment plans

What you'll need


  • Active, unrestricted Pennsylvania and New Jersey NP license

  • Must be able to bill Medicare

  • Current certification as a Psychiatric-Mental Health Nurse Practitioner (PMHNP-BC) through the American Nurses Credentialing Center (ANCC)

  • Minimum 2 years of experience as a PMHNP in an inpatient or outpatient setting

  • Strong assessment and diagnostic skills, with the ability to evaluate patients with complex mental health needs

  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare teams

  • Ability to work in a fast-paced environment, with a high level of autonomy and independence

  • Strong knowledge of psychiatric-mental health nursing principles, including psychopharmacology and psychotherapy

  • Ability to maintain accurate and up-to-date patient records, including progress notes and treatment plans


Pay & benefits


  • $115 Per hour

  • Weekly payroll and direct deposit

  • Malpractice insurance covered

  • Company-provided computer and equipment


Connect with Julius Holt today to discuss anytime - call/text 305-433-3035 or email julius@mascmedical.com

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About MASC Medical

Sourced by ZipRecruiter

Masc Medical is a prominent healthcare staffing firm based in Fort Lauderdale, Florida, US. As a recognized name in the healthcare industry, the company effectively connects healthcare providers and organizations across the country. Dedicated to offering a comprehensive set of recruitment services, Masc Medical helps healthcare organizations fill permanent vacancies as efficiently and effectively as possible. The company was established on a mission to pair medical offices with qualified healthcare professionals, striving to become an industry leader.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Fort Lauderdale, FL, US

Year founded

2010

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