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Permanent Remote Call Monitoring Jobs in Guthrie, OK

Permanent; Part Time, Non-Exempt Duty Station: Oklahoma City, OK (Remote / Hybrid) Travel: Up to 15 ... monitoring, mitigation, and remediation programs. * Review technical reports, permits, assessments ...

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Sales Director

Oklahoma City, OK · Remote

$120K - $250K/yr

Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company ... Tracks and monitors sales reps' pipelines to ensure best lead management practices * Consistently ...

Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company ... Tracks and monitors sales reps' pipelines to ensure best lead management practices * Consistently ...

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Permanent Remote Call Monitoring information

See Guthrie, OK salary details

$8

$13

$19

How much do permanent remote call monitoring jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for permanent remote call monitoring in Guthrie, OK is $13.11, according to ZipRecruiter salary data. Most workers in this role earn between $10.96 and $14.47 per hour, depending on experience, location, and employer.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Guthrie, OK?

For Permanent Remote Call Monitoring jobs in Guthrie, OK, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Guthrie, OK look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Guthrie, OK are:

What cities near Guthrie, OK are hiring for Permanent Remote Call Monitoring jobs?

Cities near Guthrie, OK with the most Permanent Remote Call Monitoring job openings:

Account Manager, Furniture & Bedding

Carpenter Co.

Oklahoma City, OK • Remote

Full-time

Re-posted 23 days ago


Key responsibilities

  • Build and maintain strong relationships with both new and existing customers, ensuring exceptional service and identifying new business opportunities.

  • Develop a strong understanding of Carpenter Co.'s products, capabilities, and market applications.

  • Forecast, monitor, and analyze sales performance, including historical trends and pipeline projections, while collaborating with internal teams to address customer needs.


Carpenter Co. rating

6.7

Company rating: 6.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Do you want to be part of a team that aspires to improve the quality of life for others? Are you interested in efficient manufacturing processes that promote sustainability? Do you feel a sense of accomplishment in a job well done? At Carpenter Co., we challenge our employees to learn from and inspire one another – all levels of the company collaborate, communicate and constantly improve to achieve shared success. If that sounds like an environment in which you will thrive, Carpenter Co. could be a great fit for you!

Carpenter Co. has an immediate opening for an Account Manager to help us grow our Furniture & Bedding division in South Central US. This position is responsible for building and maintaining business relationships with furniture and bedding clients through prospecting, planning, and effective communication.

Carpenter Co. employees are committed to working hard to ensure production goals are met while maintaining operations excellence. As the Account Manager, you will be expected to build and maintain strong relationships with both new and existing customers, ensuring exceptional service while proactively identifying new business opportunities. Provide prompt follow-up and effective resolution of customer and internal issues, while demonstrating strong time management skills and flexibility to travel as needed. This is a remote opportunity working from a home office. 

Your additional responsibilities as Account Manager will include:

  • Develop a strong understanding of Carpenter Co.’s products, capabilities, and market applications
  • Build and maintain strong relationships with both new and existing customers, ensuring exceptional service while identifying and pursuing new business opportunities
  • Forecast, monitor, and analyze sales performance, including historical trends and pipeline projections, while staying informed on competitive market dynamics
  • Collaborate cross-functionally with plant personnel, R&D, and management to address customer needs and deliver effective solutions
  • Partner with customers to develop innovative, market-relevant product solutions that support growth within key segments
  • Prepare and submit accurate and timely reports, including call activity, expenses, and mileage
  • Travel regularly to meet with customers and represent the company at industry events and trade shows

Skills/ Requirements

  • Bachelor’s degree in Business, Marketing or other related discipline
  • 3+ years of proven business to business sales
  • Experience in Salesforce
  • Prior experience in bedding, furniture, or foam knowledge preferred
  • Strong interpersonal and negotiation skills
  • Ability to adapt to changing environments
  • Ability to thrive in a competitive sales environment dealing with a variety of customers at all levels of an organization
  • Proactive critical thinker and problem solver
  • Proficient in Microsoft Office Suite
  • Ability to travel up to 20%
  • This is a remote opportunity working from a home office. The territory for this position is in South Central US. Therefore, the selected candidate must reside near Oklahoma City, OK or surrounding areas.

Carpenter Co. is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, or other legally protected characteristic.

Carpenter Co. conducts pre-employment drug testing on all applicants that receive and accept a written offer of employment.


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