Carolina, RI · Remote
$16 - $21.75/hr
You'll be in a call queue for most of your shift, following defined steps and documenting each ... Monitored environment: Calls may be recorded, and work is monitored for quality and compliance.
Carolina, RI · Remote
$16 - $21.75/hr
You'll be in a call queue for most of your shift, following defined steps and documenting each ... Monitored environment: Calls may be recorded, and work is monitored for quality and compliance.
The client has the right-to-hire you as a permanent employee at any time during or after the end of ... Occasional travel to major medical meetings and conventions to monitor competitive activities and ...
Quick apply
The client has the right-to-hire you as a permanent employee at any time during or after the end of ... Occasional travel to major medical meetings and conventions to monitor competitive activities and ...
Remote - Georgia residents | Full-time early career role This is a work-from-home customer service ... Steady call volume: Calls come in consistently throughout your shift with limited downtime.
Remote - Georgia residents | Full-time early career role This is a work-from-home customer service ... Steady call volume: Calls come in consistently throughout your shift with limited downtime.
Remote - Wisconsin residents | Full-time early career role This is a work-from-home customer ... Steady call volume: Calls come in consistently throughout your shift with limited downtime.
Remote - Wisconsin residents | Full-time early career role This is a work-from-home customer ... Steady call volume: Calls come in consistently throughout your shift with limited downtime.
Can also call out potential coverage gaps or missing test scenarios within that test design ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
New
Can also call out potential coverage gaps or missing test scenarios within that test design ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
New
$10.52 - $11.82
2% of jobs
$11.82 - $13.12
8% of jobs
$13.12 - $14.43
12% of jobs
$14.64 is the 25th percentile. Wages below this are outliers.
$14.43 - $15.73
18% of jobs
The median wage is $16.30 / hr.
$15.73 - $17.04
23% of jobs
$17.04 - $18.34
12% of jobs
$18.37 is the 75th percentile. Wages above this are outliers.
$18.34 - $19.64
12% of jobs
$19.64 - $20.95
5% of jobs
$20.95 - $22.25
4% of jobs
$22.25 - $23.56
2% of jobs
$23.56 - $24.86
2% of jobs
$10
$17
$24
| Aspect | Permanent Remote Call Monitoring | Remote Customer Service Representative |
|---|---|---|
| Credentials | Typically requires call monitoring or quality assurance certifications | Usually requires customer service or communication skills, sometimes certifications in specific industries |
| Work Environment | Remote, focused on monitoring and evaluating calls | Remote, focused on assisting customers via calls or chat |
| Employer & Industry | Call centers, quality assurance firms, customer service departments | Customer service, retail, tech support across various industries |
Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.
For Permanent Remote Call Monitoring jobs in Groton, CT, the most frequently searched job titles are:
The top searched job categories for Permanent Remote Call Monitoring jobs in Groton, CT are:
Cities near Groton, CT with the most Permanent Remote Call Monitoring job openings:
$16 - $21.75/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted yesterday
6.7
Based on 33 frontline employees who took The Breakroom Quiz
306th of 495 rated business services
Location: Remote – Michigan residents
Work from home in a remote, structured contact center role supporting one of the world’s most well-known automotive brands. You’ll act as a liaison between car owners and the dealership service team to assist with after-sales concerns.
This role runs at a high pace. You’ll be in a call queue for most of your shift, following defined steps and documenting each interaction. You’ll do best if you like routine, clear expectations and staying focused through consistent customer conversations.
Automotive knowledge isn’t required.
What to Expect Day to Day
People who tend to do well in this role stay steady, patient and emotionally regulated over time, even when the work is repetitive and the pace is fast.
What You’ll Do
Questions Before You Apply?
Required Skills
These essential skills are required to handle back-to-back customer conversations and document accurately:
Eligibility Requirements
You’ll need to meet these requirements to be considered for the role.
Remote Work Requirements
This is a remote role, but it’s still a structured contact center environment. Your setup has to support uninterrupted work.
The Remote Experience
Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.
(direct link to video: https://mrly.info/h4b)
At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.
Health & Wellness Benefits
Financial Benefits
Benefits to Make Your Life Easier
About Morley
Our mission is to deliver extraordinary experiences.
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.
We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.
Thank you for your interest in Morley.
Notices
At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.
Health & Wellness Benefits
Financial Benefits
Benefits to Make Your Life Easier
About Morley
Our mission is to deliver extraordinary experiences.
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.
We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.
Thank you for your interest in Morley.
Notices
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