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Permanent Remote Call Monitoring Jobs in Edison, NJ

Panache Global LLC

Client Support Assosciate

Manhattan, NY · Remote

$62K - $91K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is a remote position. We are seeking a Client Support Associate to join our remote client ... Monitor client requests and follow up to ensure satisfaction. * Assist with account updates ...

New

Hersheys

TSA Rockville Centre NY

Manhattan, NY · Remote

$16.25 - $17.25/hr

... remote position; candidates must be comfortable traveling to each of the store locations. This ... Achieve all merchandising objectives through the effective use of Permanent Secondary Displays and ...

NinjaOne

Senior Release Manager

New York, NY · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Location - We are flexible on remote working from home, if you are located in the USA and reside in ... Monitors release phase progress with metrics. * Defines clear ownership and escalation processes ...

NinjaOne

Senior Release Manager

New York, NY · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Location - We are flexible on remote working from home, if you are located in the USA and reside in ... Monitors release phase progress with metrics. * Defines clear ownership and escalation processes ...

Bausch-White Masonry

Business Analyst

New York, NY · On-site +1

  • Medical

  • Dental

  • Vision

  • PTO

This is a full-time, permanent position with opportunities for growth and advancement within the ... Flexible work arrangements, including remote opportunities where applicable * Paid training and ...

New

Cecelia Health

Contract Telehealth Dietitian

New York, NY · Remote

$42 - $47/hr

Engage in remote patient monitoring for various devices (e.g., scale, BG meter, BP monitor, ketone ... Role is a 90 day temp role, with possibility of permanent placement after probationary period. What ...

Seasoned Recruitment

Tele-Psychiatrist

Clifton, NJ · Remote

... fully remote, 1099 independent contractor capacity. This role is meticulously designed for ... Develop, implement, and monitor individualized treatment plans for a diverse adult and/or ...

City of New York

Senior Project Manager

Manhattan, NY · On-site +1

... Remote Work Pilot Program agreed to between the City and DC37. To Apply: Note: Only employees permanent in the title of Architect, or those that are reachable via open competitive list call are ...

City of New York

Senior Project Manager

Manhattan, NY · On-site +1

... Remote Work Pilot Program agreed to between the City and DC37. To Apply: Note: Only employees permanent in the title of Architect, or those that are reachable via open competitive list call are ...

City of New York

Senior Project Manager

Manhattan, NY · On-site +1

... Remote Work Pilot Program agreed to between the City and DC37. To Apply: Note: Only employees permanent in the title of Architect, or those that are reachable via open competitive list call are ...

Seasoned Recruitment

Tele-Psychiatrist

Manhattan, NY · Remote

... fully remote, 1099 independent contractor capacity. This role is meticulously designed for ... Develop, implement, and monitor individualized treatment plans for a diverse adult and/or ...

City of New York

Senior Project Manager

Manhattan, NY · On-site +1

... Remote Work Pilot Program agreed to between the City and DC37. To Apply: Note: Only employees permanent in the title of Architect, or those that are reachable via open competitive list call are ...

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All JobsPermanent Call Monitoring JobsPermanent Remote Call Monitoring JobsPermanent Remote Call Monitoring Jobs in Edison, NJ

Permanent Remote Call Monitoring information

See Edison, NJ salary details

$10

$17

$25

How much do permanent remote call monitoring jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for permanent remote call monitoring in Edison, NJ is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.66 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Edison, NJ?

For Permanent Remote Call Monitoring jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Edison, NJ look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Permanent Remote Call Monitoring jobs?

Cities near Edison, NJ with the most Permanent Remote Call Monitoring job openings:

Permanent Remote Call Monitoring jobs near you

Fundraise for the Democratic National Committee!

DCM

New York, NY • Remote

$14/hr

Part-time

Posted 2 days ago

New

Job description

“Turn your worry into work.”

- Senator Cory Booker


DCM Inc. is a leading telefundraising firm, raising millions for progressive organizations since the mid-1990s. We are seeking passionate and motivated individuals to join our call teams and help our prestigious clients continue to fight for the future we deserve. If you believe in democracy, are frustrated by recent Supreme Court rulings, or are tired of gun violence and anti-choice legislation, this is your opportunity to use your passion for good!


JOB PROFILE:

  • Calling prior Democratic Party donors to secure gifts over the phone 
  • Part-time: minimum of 16-20 hours a week (4 full shifts)
  • Shift schedule: 4-8pm Mon-Thursday, Friday 11am-3pm, Saturday 10am-2pm. Please note, these are in the Eastern Time Zone.
  • Mandatory paid training -- Thursday 8/20 and Friday 8/21. You must be available this week.
  • Fully remote/WFH -- all calling is done virtually through your laptop/computer
  • No cold calling -- all leads are generated by the DNC and made up of prior/lapsed Democratic donors
  • Receiving feedback/coaching from your Manager is to be expected; calls are monitored for quality assurance and productivity


REQUIREMENTS:

  • knowledge of current events and US politics
  • successful sales and/or fundraising background; an ability to close sales and make money (must be comfortable asking for at least $5k)
  • must have a computer or laptop (with the most recent version of Google Chrome), and a headset or headphones, with excellent internet connection!
  • an ability to follow directions and convincingly read from a script, and discuss the state of American politics
  • computer savvy, with proficiency on multiple softwares/platforms; you must also be able to solve/troubleshoot any potential equipment or internet connectivity issues on the fly!
  • persistent, diligent work ethic; self-motivated while being a team player
  • high-quality customer service attitude
  • must be a US Citizen and working from one of the following states: NY, NJ, CT, MA, IL, or CA


COMPENSATION:

  • Pay is a combination of a base hourly rate plus commission
  • $14 per hour, plus 3% commission on all credit card gifts received
  • You are guaranteed to earn your state's minimum wage. An average successful caller makes between $20-25/hr in total
  • Potential bonuses for large gifts!


TO APPLY:

Step one:

How to Apply First, fill out this application, then call us at 347-263-8118 and leave a detailed message including:

  • Your full name
  • Phone number
  • Email address
  • Where you saw the job listing
  • The Name of the Campaign you are applying for (Democratic National Committe)
  • Relevant qualifications
  • Why you're passionate about the Democratic National Committee 

Qualified applicants will receive a follow-up phone call to discuss the position further. We will NOT be following up with those who don't leave a message.


Successful fundraisers may be given opportunities to remain with DCM on other campaigns.


*****

Diversity & Inclusion At DCM, we believe that diverse perspectives strengthen advocacy work. We actively encourage applications from all backgrounds, including LGBTQIA+ individuals, BIPOC (Black, Indigenous, and People of Color), and Military Veterans. We're committed to creating an inclusive environment where every team member can thrive.


Why Choose DCM?

  • Drive real social change
  • Inclusive, supportive work environment
  • Professional development opportunities
  • Flexible remote work schedule
  • Competitive compensation structure

Learn more about DCM here: https://www.dcmtm.com/

DeSantis Community Management logo

About DeSantis Community Management

Sourced by ZipRecruiter

Louis has extensive experience with condominium and homeowners associations. He understands your Association is of the utmost importance to you. In contrast to large community management firms where manager turnover is often frequent, Louis can provide a stable, personal experience assisting your Board with daily Association operations. He owns over 10 years of experience benefitting your Community Board and its members through his engaging approach, determined mindset, and tireless work effort. Louis will always be present, available and most of all conscious of the concerns and needs of your community.

Industry

Business management consulting

Company size

11 - 50 Employees

Headquarters location

Largo , FL, US

View All DeSantis Community Management Jobs