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ActionAIDS

Perinatal Case Manager

Philadelphia, PA · On-site

$44K - $49K/yr

Job Summary The Perinatal HIV Case Manager provides comprehensive case management services to a ... Advocate proactively for clients, utilizing all available resources to address barriers and support ...

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As of Sep 12, 2026, the average hourly pay for perinatal advocate in the United States is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

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Infographic showing various Perinatal Advocate job openings in the United States as of June 2026, with employment types broken down into 22% As Needed, 67% Full Time, 7% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,058 per year, or $21.7 per hour.

Member Advocate

Fort Worth, TX • On-site

Cook Children's Health Care System
Health Care and Social Assistance • 5 - 10K employees
Learn more about Cook Children's Health Care Systemexternal

Full-time

Re-posted 20 days ago

Cook Children's Health Care System rating

7.9

Company rating: 7.9 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

Job description

Location:

Calmont Operations Building

Department:

Member Services

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Member Advocate will serve as a Liaison between the Members and Cook Children's Health Plan (CCHP). The Member Advocate will help Members and their Legally Authorized Representatives (LARs) navigate through the complexities of the healthcare system. The Member Advocate will guide and educate Members on their benefits, Member Rights & Responsibilities, Complaints and Appeals all while maintaining cultural sensitivity and confidentiality. The Member Advocate will deliver a highly satisfactory customer experience by responding to every inquiry immediately and directly, when possible, or by collaborating with other CCHP team members involved in the delivery of care to our Members. The Member Advocate will serve as expert in community resources most frequently needed by CCHP Members and finding hard to reach members.

Additional Information:

Education and Experience

1. High School Diploma or Equivalent required

2. Bilingual (English/Spanish) required. Must pass Spanish test prior to hire.

3. Must have 1-2 years’ experience in Community Outreach or Member Advocate services.

4. Must have 1-2 years' experience working with health insurance in a health plan setting and be knowledgeable of health insurance terminology.

Licensure, Registration, and/or Certification

Community Health Worker certification required to obtain within 1 year of hire

Valid Driver's License required.

Knowledge, Skills & Abilities

1. Knowledge of state Managed Care Programs (Medicaid, CHIP/CHIP Perinatal) including healthcare advocacy required.

2. Excellent oral and written communication skills a must as will be required to draft member educational materials.

3. Must be able to handle multiple tasks at once and maintain organization.

4. Prioritizing and time management skills are a must. Must be flexible and comfortable working in an environment that includes constant change to program requirements.

5. Strong problem-solving skills and the ability to make independent decisions including the ability to manage difficult callers and resolve any departmental conflicts that may arise.

6. Required to work independently as well as within a team environment, prioritize and track outstanding work while acknowledging that all CCHP Members are the number one priority.

7. Efficient in Microsoft Office (Word, Excel, Access, Outlook, PowerPoint) including the ability to document quickly and accurately in between calls.

About Us:

Cook Children's Health Plan

Cook Children's Health Plan provides vital coverage to nearly 120,000 people in low-income families who qualify for government-sponsored programs in our six county service region. Cook Children's Health Plan provides health coverage for CHIP, CHIP Perinatal, STAR (Medicaid) and STAR Kids Members in the Tarrant county service area. The counties we serve includes Tarrant, Johnson, Denton, Parker, Hood and Wise.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

What Cook Children's Health Care System employees say

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About Cook Children's Health Care System

Sourced by ZipRecruiter

Cook Children's Health Care System, based in Fort Worth, Texas, operates in the healthcare industry with a primary focus on pediatric health services. Established in 1918, the system has been committed to improving the health of children through the prevention and treatment of childhood diseases. This integrated pediatric healthcare system includes a medical center, physician network, home health company, research institute, and a health plan. At the core of its operations is the mission to 'Improve the Health of Every Child' in its community, reflecting its commitment to providing quality care, research, education, and prevention and wellness services.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Fort Worth, TX, US

Year founded

1918

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