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Performance Monitor Specialist Jobs (NOW HIRING)

Glencroft

Performance Center Specialist

Glendale, AZ · On-site

PRIMARY ACCOUNTABILITY The Performance Center Specialist will have knowledge of the practices and ... Monitors access to the Performance Center. * Greets newcomers and helps them prepare for their ...

NRG Energy

Performance Engineer

Pekin, IL · On-site

$98K - $162K/yr

Provide monitoring, oversight, and performance guidance on plant generating equipment ... In conducting training, the specialist may be required to carry training materials, and to stand ...

krg technology inc

Performance Tester

Portland, OR · On-site

Company Description Karthik J | Resourcing Specialist 5+ years of experience working on performance ... Hands-on experience with performance monitoring tools preferred Experience with diagnostics tools ...

NRG

Performance Engineer

Pekin, IL · On-site

$98K - $162K/yr

Provide monitoring, oversight, and performance guidance on plant generating equipment ... In conducting training, the specialist may be required to carry training materials, and to stand ...

NRG

Performance Engineer

Pekin, IL · On-site

$98K - $162K/yr

Provide monitoring, oversight, and performance guidance on plant generating equipment ... In conducting training, the specialist may be required to carry training materials, and to stand ...

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Showing results 21-40

All JobsPerformance Monitor Specialist Jobs

Performance Monitor Specialist information

See salary details

$32.5K

$68.2K

$112K

How much do performance monitor specialist jobs pay per year?

As of Sep 13, 2026, the average yearly pay for performance monitor specialist in the United States is $68,249.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What is the difference between Performance Monitor Specialist vs Network Performance Analyst?

AspectPerformance Monitor SpecialistNetwork Performance Analyst
CertificationsPerformance monitoring, IT, or network certificationsNetwork certifications like CCNA, CompTIA Network+
Work EnvironmentData centers, IT departments, network operations centersNetwork operations, IT departments, telecommunications firms
Industry UsageIT, telecommunications, data managementNetworking, telecommunications, internet service providers

Both roles focus on monitoring and analyzing performance, but the Performance Monitor Specialist primarily oversees system and application performance, while the Network Performance Analyst concentrates on network infrastructure and connectivity. The roles often overlap in skills and certifications, but their specific focus areas differ based on the environment and industry needs.

What states have the most Performance Monitor Specialist jobs?

States with the most job openings for Performance Monitor Specialist jobs include:

What are popular job titles related to Performance Monitor Specialist jobs?

For Performance Monitor Specialist jobs, the most frequently searched job titles are:

Infographic showing various Performance Monitor Specialist job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $68,249 per year, or $32.8 per hour.

Call Center Monitoring Specialist

Anaheim, CA • On-site

LOBEL FINANCIAL
Finance and Insurance • 501 - 1,000 employees
Learn more about LOBEL FINANCIALexternal

$23 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Job description

Lobel Financial is seeking a detail-oriented Call Center Monitoring Specialist to support our growing auto finance collections team. This opportunity is well suited for candidates with experience in collections, customer service, call centers, or loan servicing who can succeed in a fast-paced, performance-focused environment.

Position Overview

The Call Center Monitoring Specialist monitors and evaluates collector interactions with customers and third parties through live and recorded call reviews. This role helps ensure adherence to applicable legal, regulatory, and internal policy requirements while assessing the effectiveness of collection techniques. The specialist assigns performance ratings, documents findings, communicates results to management, and contributes to projects that improve departmental efficiency, workflows, and overall performance.

Key Responsibilities

  • Monitor and evaluate live and recorded collection calls to evaluate collector interactions with customers and third parties.
  • Measure compliance with applicable legal, regulatory, and internal policy requirements.
  • Track and report key findings and performance trends clearly to management.
  • Identify and report significant compliance concerns or collection-related issues upon discovery.
  • Partner with Management to promptly address issues or delays that may affect workflows or processing timelines and coaching strategies
  • Collaborate with QA/Compliance Teams to identify any process improvements, policy updates
  • Maintain accurate records of monitoring activities, including call summaries, notes, escalations
  • Stay updated on industry trends, emerging technologies, and best practices to monitor collection calls.
  • Support projects and tasks that improve departmental efficiency, workflows, and performance.

Qualifications

  • Education: High School or GED required, associate or bachelor's degree in finance or related field preferred.
  • 1-3 years of experience in call center quality assurance, monitoring, or collections operations
  • Strong attention to detail and the ability to evaluate interactions objectively and consistently.
  • Excellent verbal and written communication skills for reporting and coaching.
  • Ability to organize priorities, meet deadlines, and remain composed in a fast-paced or high-pressure environment.
  • Working knowledge of Microsoft Word and Excel.
  • Knowledge of departmental operations, processes, and procedures-or the ability to learn them quickly.
  • Commitment to learning, professional growth, and continuous improvement.
  • Ability to work independently and meet tight deadlines.

Pay & Benefits

  • Competitive hourly pay: $23 - $25/hour
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Optional life insurance
  • Paid holidays
  • Paid vacation and sick time
  • Opportunities for internal promotion and career advancement


Lobel Financial is an Equal Opportunity Employer.

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