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Performance Improvement Jobs in Boston, MA (NOW HIRING)

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Performance Improvement information

See Boston, MA salary details

$28

$48

$72

How much do performance improvement jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for performance improvement in Boston, MA is $48.74, according to ZipRecruiter salary data. Most workers in this role earn between $36.73 and $57.02 per hour, depending on experience, location, and employer.

What is performance improvement?

Performance improvement refers to the systematic process of identifying, analyzing, and enhancing organizational processes to achieve better efficiency, effectiveness, and outcomes. In a business context, it involves assessing current performance levels, setting goals, implementing strategies, and continuously monitoring results to drive positive change. Performance improvement professionals use data-driven methods and best practices to optimize workflows, reduce waste, and improve overall organizational success.

How does a performance improvement professional typically collaborate with other departments to implement change initiatives?

Performance Improvement professionals frequently partner with various departments, such as operations, HR, and quality assurance, to identify inefficiencies and develop targeted solutions. They often facilitate cross-functional workshops, gather input from stakeholders, and use data-driven analysis to build consensus around proposed changes. Regular communication and collaboration are essential, as successful implementation relies on buy-in from multiple teams. This role also involves monitoring progress and providing ongoing support to ensure that process enhancements are sustained.

What are the key skills and qualifications needed to thrive in a performance improvement role, and why are they important?

To thrive in a Performance Improvement role, you need strong analytical skills, problem-solving abilities, and a background in process optimization—often supported by a degree in business, healthcare administration, or industrial engineering. Familiarity with quality improvement methodologies (like Lean, Six Sigma), data analysis tools, and relevant certifications (such as Six Sigma Green Belt or Black Belt) is typical. Exceptional communication, collaboration, and change management skills help drive effective team engagement and adoption of process changes. These competencies are crucial for identifying inefficiencies, implementing sustainable solutions, and achieving measurable organizational improvements.

What is the difference between Performance Improvement vs Quality Improvement Specialist?

AspectPerformance ImprovementQuality Improvement Specialist
CertificationsLean, Six Sigma, PMPLean, Six Sigma, CQI
Work EnvironmentHealthcare, manufacturing, corporateHealthcare, manufacturing, corporate
Employer UsageFocuses on enhancing processes and efficiencyFocuses on improving quality standards and compliance

Performance Improvement professionals primarily focus on optimizing processes, efficiency, and operational performance across various industries. In contrast, Quality Improvement Specialists concentrate on enhancing product or service quality, ensuring compliance with standards, and reducing errors. While both roles utilize similar methodologies like Lean and Six Sigma, their core objectives differ: Performance Improvement aims at efficiency, whereas Quality Improvement emphasizes quality standards and compliance.

What does a performance improvement specialist do?

A performance improvement specialist analyzes organizational processes and employee performance to identify areas for enhancement. They develop and implement strategies, training, and tools to increase efficiency, productivity, and quality within a company or department.

What are the most commonly searched types of Performance Improvement jobs in Boston, MA?

The most popular types of Performance Improvement jobs in Boston, MA are:

Infographic showing various Performance Improvement job openings in Boston, MA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $101,384 per year, or $48.7 per hour.

Performance Improvement Specialist

Shriners Children's

Boston, MA • On-site

$73K - $110K/yr

Full-time

Posted 18 days ago


Shriners Children's rating

8.0

Company rating: 8.0 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

136th of 1,064 rated hospitals


Job description

Company Overview
Shriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.
With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family's ability to pay or insurance status. Please click here to learn more about our locations.
Job Description
Job Summary
The Performance Improvement Specialist at The Shriners Hospital for Children is responsible for leading and supporting initiatives aimed at enhancing the quality, efficiency, and safety of patient care and operational processes. This role involves data analysis, process mapping, and the implementation of evidence-based practices to drive continuous improvement throughout the hospital.
Key Responsibilities
  • Evaluate existing workflows, systems, and processes to pinpoint areas for improved efficiency and effectiveness.
    Gather and analyze performance metrics and key performance indicators (KPIs) to quantify problems, track progress and update dashboards.
  • Work with cross-functional teams to develop practical solutions, which may include process redesign or the implementation of new technologies.
  • Lead or participate in projects using methodologies such as Lean Six Sigma, or RCA (Root Cause Analysis) to achieve ongoing enhancements in patient safety.
  • Create and deliver training materials, standard operating procedures (SOPs), and other documentation to support successful adoption of optimized processes.
  • Prepare and assist in presenting reports on project performance, findings, and recommendations to leadership and other relevant committees.

Required Qualifications
  • High school Diploma/GED

Preferred Qualifications
  • Experience in data collection, analysis, and reporting
  • Experience in performance improvement/process improvement
  • Strong computer skills required (including strong skills in Microsoft Excel)

The pay range for this position is $73,559.20 - $110,350.24. Compensation is determined based on years of relevant experience and departmental equity.

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