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Performance Analyst Goodwill Jobs (NOW HIRING)

MERS Goodwill

District Manager

Kansas City, MO

... and performance standards. * Regularly review departmental reports and promptly analyze them to ... MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including ...

MERS Goodwill

District Manager

Kansas City, MO

... and performance standards. * Regularly review departmental reports and promptly analyze them to ... MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including ...

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Goodwill Columbus

District Manager, Retail

Columbus, OH · On-site

$65K - $80K/yr

Salaried, $65k - $80k per year About Goodwill Columbus At Goodwill Columbus, we believe in the ... You'll champion our values, drive financial performance, and foster a culture of growth and ...

Goodwill Southeast Georgia

DISTRICT MANAGER

Savannah, GA · On-site

$70K - $75K/yr

As a member of the Goodwill Southeast Georgia leadership team , Retail District Managers are ... Staffing & Performance Management • Recruit, interview, and select retail leaders across district ...

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Performance Analyst Goodwill information

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$27.5K

$75.2K

$128.5K

How much do performance analyst goodwill jobs pay per year?

As of Jun 7, 2026, the average yearly pay for performance analyst goodwill in the United States is $75,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $89,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Performance Analyst at Goodwill, and why are they important?

To thrive as a Performance Analyst at Goodwill, you need strong analytical skills, proficiency in data interpretation, and typically a degree in business, statistics, or a related field. Experience with data analysis tools such as Excel, Tableau, or Power BI, along with knowledge of performance measurement systems, is highly valuable. Strong communication, problem-solving abilities, and attention to detail help you present insights effectively and collaborate with teams. These skills are crucial for driving organizational improvement, supporting data-driven decisions, and maximizing Goodwill’s social and business impact.

What does a Performance Analyst at Goodwill do?

A Performance Analyst at Goodwill is responsible for collecting, analyzing, and interpreting data to assess the effectiveness of various programs and operational processes. They help identify areas for improvement by tracking key performance indicators (KPIs) related to sales, donations, and workforce development initiatives. Their insights assist management in making data-driven decisions to enhance organizational outcomes and ensure alignment with Goodwill's mission. This role often involves working with different departments to develop reports and present findings to stakeholders.

What is the difference between Performance Analyst Goodwill vs Performance Analyst Nonprofit?

AspectPerformance Analyst GoodwillPerformance Analyst Nonprofit
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like CAP or Six SigmaBachelor's in Business, Nonprofit Management, or related; similar certifications valued
Work EnvironmentNonprofit organization focused on social services and community programsNonprofit sector, often in social services, education, or health
Employer & Industry UsageUsed in organizations like Goodwill to analyze program performance and efficiencyCommon in nonprofit organizations to assess program impact and operational metrics

Performance Analyst Goodwill and Performance Analyst Nonprofit roles share similar credentials and work environments, focusing on analyzing performance metrics within nonprofit organizations. The main difference lies in the specific organizational context, with Goodwill roles centered around social service programs and community initiatives, while general nonprofit roles may span various sectors. Both positions aim to improve operational efficiency and program outcomes through data analysis.

How does a Performance Analyst at Goodwill typically collaborate with other departments to drive organizational improvement?

As a Performance Analyst at Goodwill, you'll regularly work cross-functionally with teams such as operations, finance, and program management to analyze data, identify trends, and recommend process improvements. Collaboration often involves presenting findings, facilitating discussions to align on key metrics, and supporting department leaders in implementing data-driven strategies. You'll also help create reporting tools and dashboards that enable various teams to track their progress toward organizational goals. This collaborative environment not only enhances impact but also offers valuable exposure to different aspects of nonprofit management, supporting your professional growth.
Infographic showing various Performance Analyst Goodwill job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 34% Full Time, and 62% Part Time. Highlights an 80% Physical, 8% Hybrid, and 12% Remote job distribution, with an average salary of $75,189 per year, or $36.1 per hour.
District Manager (Retail Operations)

District Manager (Retail Operations)

Goodwill Industries of Southwestern Michigan

Kalamazoo, MI

$60K - $65K/yr

Full-time

Posted 26 days ago

Job description

Goodwill Industries of Southwestern Michigan
JOB DESCRIPTION – District Manager
Position title: District Manager
Classification: Professional
Reports to and Supervised by: VP of Retail Operations
WHY WORK FOR GOODWILL?
Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to have influence in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling.
ABOUT OUR ORGANIZATION
Goodwill SWMI is a 501(c)(3) nonprofit organization headquartered in Kalamazoo, Michigan. Our 250 dedicated team members help achieve our mission of improving the community by providing employment, education, training, and support services tailored to individual needs across a six-county territory. At Goodwill SWMI, the work we do is effective in the lives of the individuals we serve and, in turn, in the communities in which we live.
Goodwill SWMI manages ten retail stores (with attached, attended donation centers and one stand-alone donation center), Contract Manufacturing Operations as well as Custodial amp; Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources.
Our organization’s values shape our culture and guide our interactions with program participants, customers, community, and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do.
Want to learn more about Goodwill SWMI? Go to our website at: www.goodwillswmi.org
Summary of Position:
The District manager will effectively manage and supervise a group of fast-paced retail stores and donation centers, ensuring their smooth and efficient operation. This role involves leading store managers and their teams to achieve business goals, maintain high standards of customer service, and optimize operational efficiency. The District Manager will also focus on driving sales growth, managing inventory, controlling expenses, and maintaining a safe and productive environment. By fostering a positive work culture and aligning store operations with corporate objectives, the District Manager will help enhance the customer experience, support the community, and contribute to the overall success of the company. This position reports to the Vice President of Retail Operations.
Essential Duties amp; Responsibilities:
  • Recruit, hire, develop, supervise, and hold direct reports accountable to company policies and performance expectations.
  • Oversee the efficient operation of multiple fast-paced retail stores and attended donation centers.
  • Manage and motivate teams to ensure operational efficiency across all locations.
  • Monitor sales performance, control expenses, and drive profitability for each location.
  • Provide clear reports to upper management and maintain open communication with store teams.
  • Solve problems and make decisions to address operational issues and ensure exceptional customer service.
  • Demonstrate adaptability, time management, and the ability to prioritize tasks across multiple locations.
Qualifications:
  • High school diploma or equivalent required.
  • Relevant certification in retail management or leadership a plus.
  • Strong leadership skills with a focus on team development, coaching, and performance management.
  • Excellent written and verbal communication skills, with the ability to effectively communicate goals, objectives, and feedback to store managers and teams. Skilled in resolving conflicts and fostering open, honest communication at all levels.
  • Expertise in managing day-to-day operations across multiple locations.
  • Strong understanding of retail sales metrics and financial reports with the ability to monitor and analyze sales trends, control expenses, and ensure profitability. Proven track record of driving sales growth and managing budgets effectively.
  • Ability to analyze situations, identify root causes, and develop effective solutions to challenges. Strong decision-making skills, especially in fast-paced, high-pressure situations.
  • A commitment to delivering exceptional customer experiences, with the ability to motivate teams to maintain high standards of customer service and satisfaction.
  • Ability to effectively prioritize tasks and manage time across multiple locations. Strong organizational skills to handle competing demands and deadlines.
  • Proficient in using retail management software, Microsoft Office Suite, and other relevant business tools. Ability to learn new technologies quickly and efficiently.
  • Ability to adapt to changing business environments and market conditions. Willingness to embrace new strategies and initiatives to improve store performance.
Physical and Work Condition Requirements:
Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down and lift and/or move up to 50 lbs.
Ability to effectively and safely use standard office and light industrial equipment.
Flexible availability, including nights and weekends.
Position requires valid driver’s license. Reliable personal transportation.
Must pass a pre-employment drug screen, theft-related background check and be insurable under the agency’s automobile insurance policy.
This job description outlines the primary responsibilities and qualifications for the District Manager position. The role may evolve over time, and additional duties may be assigned as deemed necessary by the company.
Goodwill Industries of Southwestern Michigan is an Equal Opportunity Employer: Persons are recruited, hired, assigned and promoted only on the basis of job related criteria and without regard to age, ancestry, arrest record, citizenship, color, familial status, gender, gender identification, height, marital status, national origin, non-job-related disability, race, religion, sex, sexual orientation, veterans’ status or weight. This includes those affected by pregnancy, childbirth or related medical condition.
Please note: Internal candidates you will need an updated resume and an internal transfer form.

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