1

Perfectserve Jobs (NOW HIRING)

Senior Software Engineer, .NET - US Remote

$125K - $165K/yr

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. They are seeking a passionate and collaborative Senior Software Engineer to ...

PCC Call Center

Chicago, IL · On-site

$16.50 - $20.50/hr

PerfectServe (provider on-call communication) * Healow online scheduling * Zocdoc online scheduling * Glacial Media website inquiries * Department and staff voicemail boxes * Specific system names or ...

PCC Call Center

Chicago, IL · On-site

$18 - $22/hr

PerfectServe (provider on-call communication) * Healow online scheduling * Zocdoc online scheduling * Glacial Media website inquiries * Department and staff voicemail boxes * Specific system names or ...

Perfectserve information

What are the key skills and qualifications needed to thrive as a PerfectServe administrator, and why are they important?

To thrive as a PerfectServe Administrator, you need a solid understanding of healthcare communication workflows, user management, and system configuration, often supported by experience in healthcare IT or relevant certifications. Familiarity with the PerfectServe platform, EHR integration, and troubleshooting tools is typically required. Strong problem-solving, communication, and organizational skills help you efficiently support clinicians and coordinate with IT teams. These abilities ensure the platform operates smoothly, supporting timely and secure communication in healthcare environments.

What is PerfectServe?

PerfectServe is a clinical communication and collaboration platform designed for healthcare organizations. It streamlines communication among physicians, nurses, and other care team members by providing secure messaging, on-call scheduling, and patient coordination tools. The platform helps improve care delivery, reduce delays, and enhance patient safety by ensuring the right information reaches the right person at the right time. PerfectServe can be integrated with electronic health records and other hospital systems for seamless communication workflows.

What are the main challenges faced by professionals working in a PerfectServe implementation or support role?

Professionals in a PerfectServe implementation or support role often encounter challenges related to integrating the platform with existing healthcare systems and ensuring seamless communication among diverse clinical teams. They must also adapt to rapidly changing healthcare regulations and the unique workflows of each organization. Attention to detail, effective communication, and proactive problem-solving are essential, as these roles frequently require close collaboration with clinicians, IT staff, and administrators to customize solutions and address user concerns quickly.

What is the difference between Perfectserve vs Medical Scheduler?

FeaturePerfectserveMedical Scheduler
Primary RoleCommunication and care coordination platform for healthcare providersScheduling appointments and managing provider calendars
CredentialsTypically used by healthcare organizations, no specific credentials requiredRequires knowledge of scheduling software, often certifications in healthcare administration
Work EnvironmentHospitals, clinics, healthcare networksMedical offices, clinics, healthcare facilities
UsageEnhances communication, reduces delays, improves patient careManages provider schedules, appointment bookings

Perfectserve focuses on healthcare communication and care coordination, while Medical Scheduler primarily handles appointment scheduling. Both are essential in healthcare settings but serve different functions to improve operational efficiency and patient care.

More about Perfectserve jobs
What cities are hiring for Perfectserve jobs? Cities with the most Perfectserve job openings:
What states have the most Perfectserve jobs? States with the most job openings for Perfectserve jobs include:
Infographic showing various Perfectserve job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution.

Senior Software Engineer, .NET - US Remote

PerfectServe

Remote

$125K - $165K/yr

Full-time

Re-posted 26 days ago


Job description

Job Summary:
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. They are seeking a passionate and collaborative Senior Software Engineer to design, build, and maintain high-performance core services using a modern .NET technology stack, while also mentoring junior engineers and contributing to team best practices.
Responsibilities:
• Design, build, and maintain highly performant, well-structured, and well-tested code for our core services.
• Champion and evolve our team's best practices in code quality, automated testing, and observability to drive technical excellence.
• Pay it forward by formally and informally mentoring junior engineers, guiding them through technical challenges and helping them grow their careers at PerfectServe.
• Foster a "one-team" culture by actively engaging in code reviews and providing constructive, collaborative feedback to our distributed and offshore engineering partners.
• Collaborate effectively with Product Owners, QA, and other engineering teams to deliver on complex, multi-team initiatives.
• Apply generative AI technologies during design, development, testing, and deployment activities to optimize engineering processes and deliver higher impact solutions.
Qualifications:
Required:
• 5+ years of professional software engineering experience with C#.
• 5+ years of professional software engineering experience with ASP.NET Web API.
• Expert-level knowledge of designing and building RESTful web APIs.
• Expert-level knowledge of .NET data access frameworks (ADO.NET, Dapper, EF, etc.)
• Advanced level knowledge of MSSQL or a similar relational database including data modeling, query optimization and Stored Procedure development.
• Strong Unit and Integration Testing techniques.
• Demonstrable experience mentoring other engineers through code reviews, pair programming, and collaborative problem-solving.
• Excellent communication skills with experience working in a team distributed across multiple time zones.
• Proficiency with Git, CI/CD tools, and modern software testing best practices.
Preferred:
• Bachelor's degree in Computer Science or a related field.
• Experience reverse engineering legacy .NET services and complex MSSQL stored procedures and functions.
• Experience with .NET framework, ASP.NET Core, .NET 5+.
• Experience with a message queue system like RabbitMQ.
• Experience with building dynamic SPAs using React and Angular with TypeScript with efficient state management and clean modular components.
• Experience with observability and monitoring tools (e.g., New Relic, Grafana).
• Practical experience leveraging generative AI tools, frameworks, and methodologies across all phases of the SDLC to enhance engineering capabilities and deliver measurable outcomes.
Company:
PerfectServe offers intelligent voice and online and mobile clinical communication solutions for the healthcare industry. Founded in 1997, the company is headquartered in Knoxville, USA, with a team of 201-500 employees. The company is currently Growth Stage.