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Per Diem Remote Chat Support Jobs in Puerto Rico

N2IA Technologies

Software Developer

San Juan, PR · Remote

If you are passionate about accounting, financial accuracy, and supporting government programs ... Schedule: * Part Time Position: 10 hours per week * Location: 100% Remote N2IA is committed to ...

ICF

Project Manager - (Puerto Rico)

San Juan, PR · On-site +1

  • Medical

  • Retirement

  • PTO

... open to supporting 100% remote work anywhere within the U.S. We will not provide relocation to ... US Citizen or Permanent Residents (Greencard holders) per federal contract requirements What we'd ...

OncoHealth

Case Review Specialist - PR

Guaynabo, PR · On-site +1

Supporting more than 14 million people in the US and Puerto Rico, OncoHealth offers digital ... Remote/hybrid experience preferred * A minimum of 2-4 years' administrative experience and/or ...

OncoHealth

Case Review Representative

Guaynabo, PR · On-site +1

$13 - $15/hr

Supporting more than 14 million people in the US and Puerto Rico, OncoHealth offers digital ... Remote/hybrid work experience preferred * A minimum of 2 years of healthcare related administrative ...

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Per Diem Remote Chat Support information

What is the difference between Per Diem Remote Chat Support vs Customer Service Representative?

AspectPer Diem Remote Chat SupportCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific certificationsSame as chat support, often with additional training
Work EnvironmentRemote, online chat platformRemote or in-office, phone and in-person interactions
Industry UsageCommon in tech, retail, healthcareWidespread across various industries
Search & Comparison IntentFocus on online support roles, flexible shiftsBroader customer service roles, in-person options

Per Diem Remote Chat Support involves providing online assistance via chat, often on a flexible, as-needed basis, primarily in digital environments. Customer Service Representatives may handle calls, emails, or in-person interactions, with more regular schedules. Both roles require strong communication skills, but chat support emphasizes online, text-based communication, while customer service reps may work across multiple channels.

What are the most commonly searched types of Remote Chat Support jobs in Puerto Rico?

The most popular types of Remote Chat Support jobs in Puerto Rico are:

Per Diem Remote Chat Support jobs near you

Associate, Bilingual Customer Service (Chat)

Oriental Bank

Bayamon, PR • On-site, Remote

$13 - $18/hr

Full-time

Posted 12 days ago

Job description

The Associate, Remote Network (Chat) direct support and communication to channels, support the strategies and initiatives to further the adoption of digital channels among customers. Position works on-site based in Bayamon, PR

MAJOR DUTIES & RESPONSIBILITIES:

  • Deliver proactive and dynamic customer service. Demonstrates a positive and helpful attitude toward customers (internal and external).

  • Refer customers to the digital channel options according to the customers' needs.

  • Support the definition and development of digital channels adoption strategies for existing and new clients.

  • Visit physical channels to provide feedback and communicate defined strategies related to digital channels adoption.

  • Throughout direct observation of clients and customers' conduct, apply gained insights/data to create pitch-perfect digital briefs and customer journeys.

  • Stay up to date on current and future Oriental's digital channels capabilities to provide the most cutting-edge insights and guidance to personnel.

  • Participate in presentations as an expert in the digital channels' arena.

  • Participate in testing process as part of the development of new digital tools.

  • Support the generation of continuous motivation, contests, and different initiatives to achieve results.

  • Support the preparedness of processes, communications, guided, facts sheets or any necessary documentation to serve as tools for branches.

  • Other duties may be assigned.

EDUCATION AND EXPERIENCE:

  • Bachelor's degree in Business Administration with major in finance or related field, preferable.

  • Two (2) years' experience in a financial services company or related work of management. Required

  • Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.

  • Excellent Knowledge in industry operating policies, procedures and regulations (state and federal).

  • Excellent analytical skills to determine critical issues and areas in need of improvement and the ability to find creative solutions while considering all aspects, departments and individuals affected.

  • Excellent written and verbal communication skills with a demonstrated ability to create processes and procedures and to lead a project and communicate results as well as carry out new policies and procedures.

  • Fully Bilingual - English and Spanish (written and verbal). required.

  • Proficiency in MS Office (Word, Excel, Outlook), reporting systems and other business applications required.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

WORK AUTHORIZATION & ELEGIBILITY:

  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

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