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Pepsico Customer Service Manager Jobs (NOW HIRING)

Vestis

Customer Service Manager

Meridian, ID · On-site

Job Overview The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for Territory service safety and results ...

Bi-Mart Corporation

Customer Service Manager

Seaside, OR · On-site

$19.60 - $21.20/hr

Your local Bi-Mart is looking for an outstanding individual to join the team as a Customer Service Manager. About Bi-Mart Corporation: We've been a part of the Northwest for over 70 years. Bi-Mart ...

Heath Ceramics

$100K - $105K/yr

The Customer Service Manager leads the Customer Service Team and oversees service across email, phone, and live chat. Reporting to the VP of Sales, this role sets team priorities, manages ...

EnerSys

Customer Service Manager

Largo, FL

The Customer Service Manager collaborates with Business Development, Sales, Program Management, Operations, and other internal teams to enhance customer relationships, improve service delivery, and ...

Pan Pacific Hotels Group Limited

$90K - $102K/yr

Identify process gaps and lead continuous improvement initiatives that increase efficiency, consistency and service quality. * Leverage CRM and business systems to improve team effectiveness ...

Lexitas

Customer Service Manager

Bryan, TX · On-site

$55K/yr

CUSTOMER SERVICE MANAGER: Lexitas provides legal and corporate support services for clients who value proactive communicators and trusted relationship-builders. LOCATION: This is a full-time, on-site ...

DASI LLC

Customer Service Manager

Doral, FL · On-site

At DASI, the role of the Customer Service Manager is the leader who oversees and improves the overall experience that customers have with our company's products and service. The Manager plays a key ...

Klein Tools

Customer Service Manager

Trevose, PA · On-site

Specific Responsibilities 1. Provide exceptional customer service while developing and maintaining strong customer relationships. 2. Manage and monitor the sales process from quotation through order ...

Carpenter Co.

Customer Service Manager

Elkhart, IN · On-site

Carpenter Co has an immediate opening for a Customer Champion (aka Customer Service Manager) over our Carpet Cushion product line at our Elkhart, IN manufacturing facility, reporting to the Division ...

Wendy's

Customer Service Manager

Nampa, ID · On-site

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Jackson, WY · On-site

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Fresco y Mas

Customer Service Mgr

Hialeah, FL

Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all ...

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Pepsico Customer Service Manager information

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$24.5K

$58K

$101K

How much do pepsico customer service manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for pepsico customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Pepsico Customer Service Manager jobs?

For Pepsico Customer Service Manager jobs, the most frequently searched job titles are:

Customer Service Manager

Meridian, ID • On-site

Vestis
Personal Services • 1 - 10 employees
Learn more about Vestisexternal

Full-time

Posted 7 days ago

Vestis rating

6.8

Company rating: 6.8 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

130th of 178 rated vehicle equipment hire

Job description

Meet Vestis®: For the People Who Make It All Work
At Vestis®, we provide uniforms, workplace supplies, and professional cleaning that help businesses simplify their workday and keep their teams safe, confident, and focused on what matters most. More than a provider, we are a partner in productivity, trusted to keep you running.
Join us and build a career supporting the people who make it all work.
Job Overview
The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for Territory service safety and results, including but not limited to, customer retention, growth of the business, loss and ruin, piece budget, employee retention, accounts receivable (AR) collection, customer renewals, Vestis direct sales, customer satisfaction, route sales and credits.
Responsibilities/Essential Functions
  • Promote and sustain a safety culture
  • Effectively evaluate, coach, and develop Route Sales Representatives (RSRs) in your territory
  • Reports directly to a Service Manager or where a Sr. Territory Manager is present, will report to the Sr. Territory Manager. If neither are present, will report to the General Manager
  • Create a pervasive sales culture that fosters team selling via Together-In-Growth (TIG) and Shared Lead programs
  • Assist in the new account installations as directed by Service Manager and/or General Manager
  • Manages day to day activities of customer service program(s) for the territory
  • Visit all required customers each quarter to review growth and service opportunities
  • Ensure RSRs respond to and resolve all service requests timely
  • Sets clear expectations for customer service and leads by example
  • 60% of time is spent traveling with service professionals, on route conducting observations and visiting customer locations (required visits, TIG days and/or day to day situation follow up)
  • Proactively follow up on accounts in jeopardy and resolve service concerns expeditiously
  • Negotiate and secure renewal agreements with existing customers that protect pricing and profitability
  • Recruit, select and hire Route Sales employees
  • Completes in-person meetings with each RSR once per week to review trends, performance, coach and identify opportunities for improvement.
  • Delivers and participates in training to ensure customer retention and service goals are met
  • Daily contact (via remote means) with RSRs to address any pending items/situations to ensure timely resolution.
  • Attend meetings and complete necessary administrative work to improve customer satisfaction
  • Coordinate collections for accounts receivable
  • Protect and manage merchandise control processes
  • Investigates and reports on all accidents or incidents, within 24 hours of notification

Knowledge/Skills/Abilities
  • Demonstrated ability to successfully interface with a variety of organizational functions to get the job done.
  • Strong interpersonal, analytical, communication, and customer service skills.
  • Considerable negotiation skills.
  • Computer proficiency, including working knowledge of MS Office software.
  • Exposure to sales function preferred.
  • Considerable skills in management, human relations, and communication.

Experience/Qualifications
  • High school diploma or equivalent; Bachelor's degree in related field preferred or equivalent experience.
  • Two years of service and route-based industry experience, with proven track record for growing customer accounts
  • Previous profit and loss accountability and/or contract-managed service experience preferred
  • Significant customer interface and service experience
  • Production planning, maintenance, or warehouse operations experience preferred.

Working Environment/Safety Requirements/Physical Requirements
  • Majority of time will be driving your own vehicle or company step-van to call on customers and supervise employees in the assigned service territory. Will be exposed to weather conditions in the area (heat, wind, cold, rain, snow, etc.).
  • Customer visitations may require walking, climbing stairs, pushing/pulling carts, exposure to weather conditions.
  • Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds, as well as load/unload product from a truck without assistance.
  • Time will also be spent in a company office environment; with exposure at the loading dock, production and warehouse areas, exposure to vehicles for loading/unloading, and exposure to vehicle maintenance.

License Requirements/Certifications
  • A valid driver's license is required
  • Automobile insurance on personal vehicle
  • Must be DOT-certified

Headquartered in Roswell, GA, Vestis® is the second largest provider in the industry with over 300,000 customer locations and approximately 20,000 teammates across North America. Vestis® is a leader in the B2B uniform and workplace supplies category. Vestis® provides clean and safe uniform services and workplace supplies to a broad range of North American customers from Fortune 500 companies to locally owned small businesses across a broad set of end markets. The Company's comprehensive service offering includes a full-service uniform rental program, cleanroom and other specialty garment processing, floor mats, towels, linens, managed restroom services, first aid supplies and more.
Vestis® is an equal-opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, relation, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Vestis Commitment to Equal Opportunity Employment
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information below to request the appropriate accommodation.
Reasonable Accommodations and the Online Application Process
Consistent with Vestis and Canadian Linen's commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Vestis or Canadian Linen, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1-833-901-8823 or email us at accessibility@vestis.com.
Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.
Thank you for your interest in an employment opportunity with Vestis, Canadian Linen and Québec Linge.

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