A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position ...
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position ...
Customer Service Coordinator
$19.52 - $24.38/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position ...
Customer Service Coordinator
$19.52 - $24.38/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position ...
Customer Service Coordinator
Waterbury, CT · On-site
$25/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position ...
Customer Service Coordinator
Waterbury, CT · On-site
$25/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position ...
Customer Service Coordinator
Fort Pierce, FL · On-site
$15.25 - $19.75/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position ...
Customer Service Coordinator
Fort Pierce, FL · On-site
$15.25 - $19.75/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position ...
Customer Service Coordinator
Stockton, CA · On-site
$27.50/hr
A Penske Customer Service Coordinator in Stockton is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.
Customer Service Coordinator
Stockton, CA · On-site
$27.50/hr
A Penske Customer Service Coordinator in Stockton is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.
Customer Service Coordinator
Eden, MD · On-site
$19.52 - $24.38/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position ...
Customer Service Coordinator
Eden, MD · On-site
$19.52 - $24.38/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position ...
Customer Service Coordinator
Cleona, PA · On-site
$17.75 - $23/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position ...
Customer Service Coordinator
Cleona, PA · On-site
$17.75 - $23/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position ...
A Penske Customer Service Coordinator at our Lacey location is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop ...
A Penske Customer Service Coordinator at our Lacey location is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop ...
Customer Service Coordinator - 2nd Shift
$17.50 - $22.75/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position ...
Customer Service Coordinator - 2nd Shift
$17.50 - $22.75/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position ...
Customer Service Coordinator
Stockton, CA · On-site
$27.50/hr
A Penske Customer Service Coordinator in Stockton is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.
Customer Service Coordinator
Stockton, CA · On-site
$27.50/hr
A Penske Customer Service Coordinator in Stockton is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.
Customer Service Coordinator
Olympia, WA · On-site
$28.50/hr
A Penske Customer Service Coordinator at our Lacey location is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop ...
Customer Service Coordinator
Olympia, WA · On-site
$28.50/hr
A Penske Customer Service Coordinator at our Lacey location is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop ...
A Penske Customer Service Coordinator at our Lacey location is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop ...
A Penske Customer Service Coordinator at our Lacey location is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop ...
Customer Service Administrator
Reading, PA · On-site
$17 - $22.75/hr
A Penske Customer Service Administrator provides vehicle preventative maintenance scheduling/appointment support for designated PTL facility locations. This position has regular customer contact.
Customer Service Administrator
Reading, PA · On-site
$17 - $22.75/hr
A Penske Customer Service Administrator provides vehicle preventative maintenance scheduling/appointment support for designated PTL facility locations. This position has regular customer contact.
Customer Service Coordinator
Birmingham, AL · On-site
$16.75 - $22/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position ...
Customer Service Coordinator
Birmingham, AL · On-site
$16.75 - $22/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position ...
Customer Service Coordinator
Atlanta, GA · On-site
$17 - $22.25/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This ...
Customer Service Coordinator
Atlanta, GA · On-site
$17 - $22.25/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This ...
Customer Service Coordinator
Atlanta, GA · On-site
$17.25 - $22.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This ...
Customer Service Coordinator
Atlanta, GA · On-site
$17.25 - $22.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This ...
Customer Service Coordinator
Elk Grove Village, IL · On-site
$26/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major ...
Customer Service Coordinator
Elk Grove Village, IL · On-site
$26/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major ...
Customer Service Coordinator
Stockton, CA · On-site
$27.50/hr
A Penske Customer Service Coordinator in Stockton is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.
Customer Service Coordinator
Stockton, CA · On-site
$27.50/hr
A Penske Customer Service Coordinator in Stockton is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.
Customer Care Coordinator
$17.25 - $22.50/hr
Penske's Customer Care team is responsible for responding to internal and external customer ... various services provided by Penske by utilizing over a dozen different Penske systems Research ...
Customer Care Coordinator
$17.25 - $22.50/hr
Penske's Customer Care team is responsible for responding to internal and external customer ... various services provided by Penske by utilizing over a dozen different Penske systems Research ...
Customer Service Coordinator
$17.25 - $22.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, manage service scheduling system and executing ...
Customer Service Coordinator
$17.25 - $22.50/hr
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, manage service scheduling system and executing ...
Penske Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do penske customer service jobs pay per hour?
As of Aug 6, 2026, the average hourly pay for penske customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Penske customer service representative, and why are they important?
To thrive as a Penske Customer Service Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, reservation software, and basic Microsoft Office applications is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure make someone excel in this role. These competencies are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining the company’s positive reputation.
What does a Penske customer service representative do?
A Penske Customer Service Representative assists customers with rental truck reservations, answers questions about services and vehicles, processes rental agreements, and helps resolve customer concerns. They also handle payments, coordinate vehicle returns, and ensure a positive rental experience. This role requires excellent communication skills, attention to detail, and a commitment to customer satisfaction. Representatives often work at Penske rental locations, responding to both in-person and phone inquiries.
How does the Penske customer service role work with other departments to resolve customer issues?
In the Penske Customer Service role, you’ll frequently collaborate with teams such as maintenance, dispatch, and sales to address and resolve customer concerns efficiently. For example, if a customer reports a vehicle issue, you’ll coordinate with the maintenance department to schedule repairs and keep the customer informed. This cross-departmental teamwork ensures that customer needs are met promptly and fosters a supportive work environment. Developing strong communication skills is important, as you’ll often serve as the main point of contact between customers and various internal teams.
What cities are hiring for Penske Customer Service jobs? Cities with the most Penske Customer Service job openings:
What states have the most Penske Customer Service jobs? States with the most job openings for Penske Customer Service jobs include:
Job description
Position Summary:
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.
This position is located at the Penske facility located at 108 Captain Neville Drive in Waterbury, CT.
Major Responsibilities:
Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.
Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.
Assure that all Penske Rental units are maintained and prepared for customers
Ensure parts are available for scheduled work
Hold vendors accountable for quality and adherence to schedule for outside work
Provide customer service, assuring customers are satisfied and will return for additional business.
Maintain shop productivity by optimizing the work plan
Coordinate with district billing clerks as necessary
Other projects and tasks as assigned by supervisor
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Qualifications:
2 years of customer service experience required
At least 1 year of hands on mechanical experience required
2 years of supervisory experience preferred
At least 2 years of service department administration preferred
High School diploma or equivalent required
Associates Degree, Technical School Degree, or Bachelors Degree preferred
ASE certification preferred
Prior experience with service scheduling programs and diagnostic programs preferred
The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
The associate must be able to safely work in all weather conditions.
Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Pay: $25.00 per hour
Benefits: Our excellent benefits plan keep associates and their families happy, healthy and secure. To learn more visit https://penske.jobs/benefi
Penske is an Equal Opportunity Employer.