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Penn Square Mall Jobs (NOW HIRING)

Chick-fil-A

Shift Leader 1 (Entry Level)

Oklahoma City, OK · On-site

$12.75 - $15.75/hr

Our Shift Leader 1's lead shifts at the Penn Square Mall Location, are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each ...

Chick-fil-A

Shift Leader 1 (Entry Level)

Oklahoma City, OK

$12.75 - $15.75/hr

Our Shift Leader 1's lead shifts at the Penn Square Mall Location, are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each ...

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$38.5K

$90.2K

$146.5K

How much do penn square mall jobs pay per year?

As of Aug 7, 2026, the average yearly pay for penn square mall in the United States is $90,223.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $97,000.00 per year, depending on experience, location, and employer.

What is a Penn Square Mall job?

A Penn Square Mall job refers to employment opportunities at the various stores, restaurants, or management offices within Penn Square Mall in Oklahoma City. Jobs range from retail sales associates and customer service representatives to security personnel and mall administration roles. Employees typically assist shoppers, manage inventory, handle transactions, or oversee mall operations. Job availability varies by store and season, and applications are generally submitted directly to individual retailers or through the mall's management website.

What is the typical work environment like for employees at Penn Square Mall?

Employees at Penn Square Mall often work in a dynamic, fast-paced retail environment, interacting with a diverse mix of shoppers and fellow staff from various stores and mall services. Depending on the position—whether in retail sales, security, maintenance, or management—teamwork and flexibility are essential, as job duties may include assisting customers, managing inventory, maintaining safety, or coordinating events. Mall staff generally work on a rotating schedule, including evenings, weekends, and holidays to accommodate peak shopping times. Collaboration is key, as you'll frequently coordinate with other store teams, mall management, and security personnel to ensure an enjoyable and safe experience for all visitors. This environment offers valuable opportunities to develop customer service skills, learn about different aspects of retail and facility operations, and advance within the organization or the broader retail industry.

What are the key skills and qualifications needed to thrive in the Penn Square Mall position, and why are they important?

As an employee at Penn Square Mall, essential skills include customer service, sales abilities, and knowledge of retail operations or facility management depending on the specific role. Familiarity with point-of-sale (POS) systems, inventory management software, and security protocols may be required for retail, security, or management positions. Strong communication, teamwork, and conflict-resolution skills help individuals stand out in both front-line and behind-the-scenes roles. These skills ensure an exceptional shopping experience and contribute to the smooth, safe, and efficient operation of the mall.

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Penn Square Mall jobs near you
Infographic showing various Penn Square Mall job openings in the United States as of August 2026, with employment types broken down into 31% Full Time, 61% Part Time, and 8% Temporary. Highlights an 100% In-person job distribution, with an average salary of $90,223 per year, or $43.4 per hour.

Sales & Service Lead - Penn Square Mall

ALO

Oklahoma City, OK • On-site

$19 - $23/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted yesterday

Job description

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

  • Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
  • Continue to build the client relationship daily with our customers 
  • Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
  • Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

  • Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
  • Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
  • Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

  • Leads by example and inspires staff in daily operations and guest experience. 
  • Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
  • Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

  • Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
  • Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

  • 2+ Years prior work experience in a client-centric, sales environment 
  • Proven leadership capabilities demonstrating excellent decision making 
  • Values feedback, receptive to receiving feedback and eager to provide 
  • High energy, upbeat and enthusiastic with the ability to integrate fun and work 
  • Self-motivated with a desire to achieve results and excel individually, and as a team 
  • Excellent interpersonal and written communication skills 
  • Aligns with and embodies ALO's Guiding Principles 
  • Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

  • Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
  • Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
  • 401K with company matching (Full-Time Employees)
  • Monthly Store Incentives
  • Clothing Allowance
  • Free yoga classes at any of our Sanctuaries (select cities)

The Company's Lead base pay ranges from $19.00- $23.00/ hour in Oklahoma City, OK. Please also note, Leads are eligible to participate in the Company's Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

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