Summary
IT Specialist (APPSW), PEGA Developer position(s) are being filled through the Office of Personnel Management's delegated Direct Hire Authority, open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would, therefore, be given new appointments to the civil service. Under the provisions of the Direct Hire Authority, Veterans Preference and the "Rule of Many" do not apply.
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Duties
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- This announcement serves as public notice. Applications submitted be placed into a pool and will remain on file for selection as positions become available.
- Vacancies may be filled for up to 6 months after the closing date of this announcement.
- Positions filled with applications from this pool will be placed into positions where artificial intelligence duties occupy the majority of the work performed.
Requirements
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Conditions of employment
- U.S. Citizenship required
- Selective Service Registration, if applicable (www.sss.gov)
- Fingerprinting and background and/or security investigation may be required
- Job offers are contingent on fingerprinting and background / security investigation results
- Selectees may be required to serve a 1 year probationary period
- Relocation expenses will not be paid
- All qualification requirements must be met by the closing date of the announcement
- Candidates will not be hired based on their race, sex, color, religion or national origin.
Qualifications
Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information.
READ ALL SECTIONS OF THIS ANNOUNCEMENT IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION.
Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Your resume must provide sufficient experience and/or education, knowledge, skills, abilities, and proficiency of any required competencies to perform the specific position for which you are applying.
To qualify for the 2210 IT Specialist series, the applicant must demonstrate the following competencies:
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Applicants for this GS-14 position must have specialized experience at or equivalent to the GS-13 level or above, which is in or related to the work of the position to be filled, that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such IT-related experience should include:
- Assisting in the design, development, and maintenance of Pega applications by creating technical rules such as Data Pages, Activities, Data Transforms, Flows, Case Types, and Decision Rules.
- Integrating Pega applications with external systems using REST APIs, SOAP web services, data streams, JSON/XML transformations, and other out-of-the-box connectors.
- Applying Pega's case management lifecycle framework, decisioning, and analytics components to support business solutions.
- Supporting the design and implementation of user experiences using Pega Portals, Skins, Flow Actions, Sections, and other UI components.
- Working within DevSecOps and Agile development methodologies in an AWS cloud environment, including familiarity with DevOps CI/CD pipelines and deploying Pega in OpenShift.
- Utilizing Pega BIX (Business Intelligence eXchange) for data extraction and reporting and applying ETL skills for data integration.
- Conducting data analysis and using ETL and analytics tools or data platforms such as SQL, Kafka, Tableau, and Power BI.
- Demonstrating the ability to quickly learn and apply new concepts, tools, and technologies related to marketing decisioning and analytics.
- Applying strong analytical, problem-solving, and communication skills in a collaborative team environment.
- Some knowledge of Java or other object-oriented programming concepts, Pega robotic process automation (RPA) features.
Applicants for this GS-15 position must have specialized experience at or equivalent to the GS-14 level or above, which is in or related to the work of the position to be filled, that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such IT-related experience should include:
- Designing, developing, and maintaining Pega applications by creating technical rules such as Data Pages, Activities, Data Transforms, Flows, Case Types, and Decision Rules.
- Integrating Pega applications with external systems using REST APIs, SOAP web services, data streams, JSON/XML transformations, and other out-of-the-box connectors.
- Applying Pega's case management lifecycle framework, decisioning, and analytics components to deliver robust business solutions.
- Leading the design and implementation of user experiences using Pega Portals, Skins, Flow Actions, Sections, and other UI components.
- Utilizing DevSecOps and Agile development methodologies in an AWS cloud environment, including experience with DevOps CI/CD pipelines and deploying Pega in OpenShift.
- Implementing and managing Pega BIX (Business Intelligence eXchange) for data extraction and reporting, and applying ETL skills for data integration.
- Conducting data analysis and leveraging ETL and analytics tools or data platforms such as SQL, Kafka, Tableau, and Power BI.
- Rapidly learning and applying new concepts, tools, and technologies related to marketing decisioning and analytics.
- Demonstrating strong analytical, problem-solving, and communication skills in a collaborative, cross-functional environment.
- Applying knowledge of Java or other object-oriented programming concepts for advanced customizations or integrations.
- Some knowledge of Pega robotic process automation (RPA) features.
Qualification standards and additional information for this position can be found here: http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/
Education
This job does not have an education qualification requirement.
Additional information
See announcement cutoff dates below under
How to Apply.
Additional selections may be made for this vacancy six months from the closing date of this announcement. This Direct Hire announcement may be used to fill the same or similar position in another office.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.
As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
