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Pdp Jobs in Michigan (NOW HIRING)

Purchase the prototypes items during the Product Development Process (PDP) * Fill and update the Supplier-Nomination-Forecast-List (SNF) in close alignment with CP team * Organize meetings to prepare ...

The ideal candidate will develop AI-powered solutions that enhance product discovery, improve customer engagement, and drive Product Detail Page (PDP) conversion through data-driven experimentation ...

Securing full compliance to Functional PDP and legacy EHE deliverables at each milestone * Bringing the Voice of the Customer into the Top Hat development loop * Driving quality convergence and issue ...

Securing full compliance to Functional PDP and legacy EHE deliverables at each milestone * Bringing the Voice of the Customer into the Top Hat development loop * Driving quality convergence and issue ...

Forecasting needs of the Project and Platform teams based upon PDP deliverables * Primary interface is with the Project and Platform/Modules CVE, Quality, Cost, Technical, *Planning (QCTP) Manager ...

Securing full compliance to Functional PDP and legacy EHE deliverables at each milestone * Bringing the Voice of the Customer into the Top Hat development loop * Driving quality convergence and issue ...

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Showing results 1-20

Pdp information

See Michigan salary details

$65.8K

$250.8K

$348.6K

How much do pdp jobs pay per year?

As of Jul 30, 2026, the average yearly pay for pdp in Michigan is $250,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $174,300.00 and $348,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Product Development Professionals (PDPs) when collaborating with cross-functional teams?

Product Development Professionals (PDPs) often work closely with teams from engineering, marketing, sales, and manufacturing. A common challenge is balancing the differing priorities and timelines of these departments to ensure smooth product launches. Effective communication and negotiation skills are essential to align goals, manage expectations, and resolve conflicts. PDPs also need to stay adaptable and proactive in addressing unforeseen technical or market issues that may arise during the development cycle.

What are PDPs?

PDPs, or Product Detail Pages, are web pages on e-commerce sites that provide detailed information about a specific product. They typically include images, descriptions, price, specifications, customer reviews, and purchasing options. PDPs play a crucial role in helping shoppers make informed buying decisions by presenting all relevant product information in one place. Well-designed PDPs can significantly increase conversion rates and enhance the overall customer experience.

What is the difference between Pdp vs Data Analyst?

AspectPdpData Analyst
Required CredentialsRelevant certifications, technical skillsDegree in statistics, data science, or related field
Work EnvironmentCorporate, consulting, or project-based settingsBusiness, finance, healthcare, or tech industries
Employer & Industry UsageUsed in various industries for project management and process improvementCommonly employed for data interpretation and reporting

While both Pdp and Data Analyst roles involve technical skills and industry application, Pdp focuses on process improvement and project management, whereas Data Analysts primarily interpret data to inform business decisions. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Product Development Professional (PDP), and why are they important?

To thrive as a Product Development Professional, you need a solid foundation in project management, market analysis, and product lifecycle knowledge, typically supported by a relevant degree in business, engineering, or a related field. Familiarity with tools such as Agile methodology, product management software (like Jira or Trello), and prototyping platforms is highly valued. Strong communication, creativity, and problem-solving skills help drive innovation and effective collaboration across multidisciplinary teams. These skills and qualities are crucial for delivering successful products that meet market needs and organizational goals.
Infographic showing various Pdp job openings in Michigan as of July 2026, with employment types broken down into 90% Full Time, 6% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $250,831 per year, or $120.6 per hour.

Customer Service/Call Center Representative - Resolution

PDP Group, Inc.

Grand Rapids, MI

$15 - $19.25/hr

Full-time

Re-posted yesterday


Job description

We're thrilled that you are interested in joining us here at the Amynta Group!

Provides exceptional customer service to internal and/or external customers, including retailers and business partners. Responsibilities include but are not limited to: providing standard information, completing forms, determining status of claims based on plan guidelines and meeting or exceeding department metrics for call handling, productivity and quality.

ESSENTIAL JOB FUNCTIONS:

Assists consumers by providing highest level of customer service; remains professional and polite at all times.

Responds to standard questions and concerns in a timely manner from consumers requesting status updates; completes follow-up requests to ensure customer satisfaction; communicates in a clear and educated manner.

Reviews protection plans, service requests and technician reports to confirm accurate plan coverage; determines appropriate next steps for claim resolution.

Contacts retailers, technicians and customers to obtain all relative information regarding the claim.

Processes routine or standard claims based on documentation and categorization of claims; informs customer of results and closes out claim as appropriate.

Negotiates options for settlement and buy-backs within cost guidelines and price limits.

Diffuses escalated consumer situations with empathy; provides relevant education on protection plans and claims process; resolves issues regarding claims.

Aids internal and external customers during claim and general call center process; forwards call and relevant information to other team members, departments or management as needed.

Performs other duties as assigned.

EXPERIENCE/EDUCATION QUALIFICATIONS:

  • 1-year minimum customer service experience in a call center environment is preferred;
  • Office or customer service experience is preferred;
  • High school graduate or equivalent education is required;
  • Post-secondary education is preferred.

SKILL REQUIREMENTS:

  • Mastery of the English language (both written and verbal);
  • Professional telephone etiquette;
  • Ability to read and interpret information;
  • Proficient computer and data entry skills; comprehensive knowledge of computer operations, including software and web-based programs; Applix; Microsoft Office applications (Outlook, Word, Excel, PowerPoint, etc.);
  • Ability to solve problems; diffuse escalated customer situations; excellent decision-making and negotiation skills;
  • Self-motivated with strong work ethic, time management and interpersonal skills; ability to work well with others;
  • Ability to operate dual screens and multitask; detail-oriented; follows instructions;
  • Knowledge and understanding of department metrics for call handling, productivity and quality;
  • Willingness to learn; flexibility to adapt to changes;
  • Maintain professional appearance and provide positive company image.

WORK ENVIRONMENT:

Professional office and call center environment.

PHYSICAL REQUIREMENTS:

Positions in this class typically require: typing, talking, writing, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

****Amynta and its affiliates (BTIS, Clearview,Guardsman, PDP, Etc.) will never ask for your personal information via Google Hangouts, nor do we conduct job interviews via Google Hangout or instant messenger. Please be aware of scams involving these tactics and do not send personal information to anyone representing our company with a free email address (@gmail.com, @yahoo.com, etc.)****