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Pcc Jobs in Tennessee (NOW HIRING)

Ally Psychiatry

Patient Care Coordinator

Franklin, TN · On-site

$17 - $22.25/hr

As a PCC, you will be in a pivotal role in our patient journey as you will be the first point of contact for helping patients in their journey to get better by helping them schedule appointments ...

Petco

Animal Care Specialist

Chattanooga, TN

$14 - $18.25/hr

Serve as the primary resource for animal care education for customers and PCC partners. * Adhere to and promote all safety, animal welfare, and loss prevention procedures. Foster the Fun * Deliver ...

Petco

Animal Care Specialist

Chattanooga, TN · On-site

$14 - $18.25/hr

Serve as the primary resource for animal care education for customers and PCC partners. * Adhere to and promote all safety, animal welfare, and loss prevention procedures. Foster the Fun * Deliver ...

All Heart Home Care

RN Case Manager

Nashville, TN · On-site

Key ResponsibilitiesPrepare and manage PCC recertification and discharge (DC) formsPrepare for and conduct PCC patient discussions; attach all required documentation to patient chartsEnter and ...

CareRite Centers

Dietary Supervisor

Nashville, TN · On-site

... PCC and Nutrition management 9. Check in food deliveries each Monday and Thursday 10. Prepare menus on a monthly basis 11. Write up and post committee meal function work orders 12. Provide ...

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Pcc information

What are the key skills and qualifications needed to thrive in the PCC position, and why are they important?

To excel as a Patient Care Coordinator (PCC), you typically need a background in healthcare administration or nursing, strong organizational skills, and knowledge of patient care protocols. Familiarity with electronic health record (EHR) systems, medical scheduling software, and compliance regulations is essential. Exceptional interpersonal skills, problem-solving ability, and attention to detail help PCCs provide high-quality support to both patients and clinical teams. These abilities are critical for ensuring smooth care coordination, optimizing patient satisfaction, and supporting efficient healthcare operations.

What is a PCC?

A PCC (Patient Care Coordinator) job involves managing patient care and ensuring smooth communication between healthcare providers, patients, and insurance companies. Responsibilities typically include scheduling appointments, verifying insurance coverage, coordinating treatment plans, and providing patient education. PCCs work in hospitals, clinics, and other healthcare settings to enhance patient satisfaction and streamline medical processes. Strong organizational, communication, and customer service skills are essential for this role.

What are the main responsibilities of a Patient Care Coordinator on a typical day?

A Patient Care Coordinator's daily duties often include scheduling patient appointments, managing incoming referrals, verifying insurance information, and serving as a liaison between patients and healthcare providers. You may also assist with gathering necessary medical documentation and respond to patient questions about treatments, care plans, or billing. Collaboration is a big part of the role, as PCCs frequently communicate with nurses, physicians, and insurance representatives to ensure a seamless care experience for patients. The dynamic environment requires strong multitasking skills and proactive communication to keep both patients and the clinical team informed and supported.

What are popular job titles related to Pcc jobs in Tennessee? For Pcc jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Pcc jobs in Tennessee look for? The top searched job categories for Pcc jobs in Tennessee are:
What cities in Tennessee are hiring for Pcc jobs? Cities in Tennessee with the most Pcc job openings:
Pcc jobs near you
Infographic showing various Pcc job openings in Tennessee as of July 2026, with employment types broken down into 72% Full Time, 15% Part Time, and 13% Contract. Highlights an 87% In-person, 7% Hybrid, and 6% Remote job distribution.

Patient Care Coordinator

Ally Psychiatry

Franklin, TN • On-site

$17 - $22.25/hr

Full-time

Re-posted 18 days ago

Job description

Description

Job Summary

We are looking for a Patient Care Coordinator (PCC) to join our team! This role is perfect for someone who enjoys helping people. As a PCC, you will be in a pivotal role in our patient journey as you will be the first point of contact for helping patients in their journey to get better by helping them schedule appointments, update information, and answer any questions they may have. Your goal is to provide the best patient experience and satisfaction, by ensuring seamless interaction and connection between your assigned providers and their patients. 


Roles & Responsibilities

Patient Support & Scheduling

Greet patients warmly and assist with check-in and check-out.  

Schedule, confirm, and reschedule appointments as needed.  

Verify insurance coverage and explain patient financial responsibilities.  

Collect co-pays, deductibles, and outstanding balances.  

Answer incoming calls and assist with patient inquiries.  

Obtaining vitals and lab specimens as required. 

Assist with prior authorizations, referrals, and prescription requests. 

Administrative Duties

Maintain and update patient records while following HIPAA and organizational guidelines.  

Work closely with peers, providers, managers, and billing teams to foster a culture of quality care and operational efficiency in the clinic. 

Process paperwork, including letters, forms, and medical documentation. 


Additional Responsibilities

Ensure all patient information is accurate and up to date.  

Maintain a clean and organized work area.  

Educate patients about clinic policies. 

Be an Ally to efficiently and effortlessly close the loop on the patient journey by coordinating between the patient, provider, and clinic. 

Responsible for other duties as assigned by leadership. 

Attendance is an essential function of this job.

Requirements

Qualification and Education Required High School Diploma or Equivalent. Customer service experience (any industry), Excellent organizational skills, and ability to treat people in a non-judgmental manner exuding kindness and friendliness. Preferred 12+ months of medical office experience. Experience with EMR systems, medical terminology, and health care procedures. Completion of a medical assistance program from an accredited institution. Personal attributes Dependable, professional, empathetic, and genuinely wanting to help people in a caring way. Physical & Environmental Requirements Mobility: Must be able to sit for extended periods (50% of the time) and move around the clinic to access files, equipment, and assist patients. Dexterity & Strength: Requires frequent computer use, handling paperwork, and occasional stooping or kneeling. Must be able to lift up to 25 lbs. Communication & Vision: Must communicate clearly in person, by phone, and electronically. Requires close visual attention to details. Work Environment: Indoor medical setting with exposure to biological fluids and bloodborne pathogens.

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