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Pcb Customer Sales Support Jobs (NOW HIRING)

Overview We are seeking a Customer / Sales Support Specialist to lead the daily operations of our Customer Support Team. This is a critical role supporting both sales and operations, ensuring an ...

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Key Responsibilities Sales & Customer Support * Manage daily sales support activities for an assigned territory, including representatives, distributors, dealers, and customers. * Respond promptly ...

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Provide consultative sales support by recommending cost-effective electricity plans and home energy solutions to customers. * Maintain and update customer accounts, ensuring accuracy and completeness.

This role combines B2B Customer Service, Sales Support, Account Development, and proactive outbound sales. The Sales Support Lead is responsible for maintaining strong dealer relationships ...

ACS has an expansive global presence in research and development, manufacturing, and sales. We ... of support and responsiveness to both our employees and our customers, the world's largest ...

This role provides essential customer service and sales support for OEM customers and sales representatives in a medical device environment. You will serve as a key point of contact for customer ...

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Infographic showing various Pcb Customer Sales Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

CUSTOMER SALES SUPPORT

Three Rivers, MA • On-site

Mustang Motorcycle Products, LLC
Motor Vehicle Manufacturing • 51 - 200 employees

Full-time

Re-posted 7 days ago


Job description

Customer Support

The individual will obtain and process orders along with upselling additional products to achieve the ultimate customer experience. They will be responsible for explaining technical aspects of motorcycle applications, repairs, and customization through addition of parts and accessories to customers via phone, email, chat or in person.

Responsibilities

·       Communicates with customers via phone, email, chat or in person in a professional and courteous manner, using the computer to look up records, enter/update customer information, accurately process orders, and process website/online requests.

·       Displays a thorough understanding to process return inquiries by gathering and providing all information needed for returned parts to assist in the assessment of whether part failure(s) was due to install error, or manufacturing defect.

·       Provides specifications, parts and accessories offered through the company’s product offerings.

·       Handle inbound, unsolicited calls and convert them into sales.

·       Process order, updates, and cancellations while considering the delivery dates and inventory levels for fulfillment.

·       Prepare responses to customer correspondence received through email and social media.

·       Displays the ability to control calls and meet/exceed customer needs and expectations with minimal supervisory intervention.

·       Completes any follow-up necessary to ensure complete and accurate customer service.

·       Regularly solicits sale of feature, cross-sell, and up-sell products to customers.

·       Effectively service assigned dealer relationships.

·       Collaborate with sales team members to maintain and grow existing accounts.

·       Process orders, updates, and cancellations while considering the delivery dates and inventory levels for fulfillment.

·       Provide technical assistance/information to business units outside of the sales department.

·       Contribute to process improvements through collaborating within department and interdepartmental efforts.

·       Supports company business activities and initiatives through interdepartmental cooperation/participation providing technical assistance and guidance.

·       Aids management, sales department staff, product development, marketing staff with projects and questions.

·       On an as-needed basis, assist sales team members at various events.