The PC Garage is the front line of IT support for employees in the General Motors and GM Defense ... Ability to follow standardized procedures for imaging, repair, and asset handling. * Strong ...
The PC Garage is the front line of IT support for employees in the General Motors and GM Defense ... Ability to follow standardized procedures for imaging, repair, and asset handling. * Strong ...
Stihl Repair Technician
Saint Clair Shores, MI · On-site
$14/hr
Orders repair parts as needed for equipment repair Ensures proper check in and check out of equipment Maintains repair schedule and regular maintenance schedules for all STIHL equipment Identifies ...
Stihl Repair Technician
Saint Clair Shores, MI · On-site
$14/hr
Orders repair parts as needed for equipment repair Ensures proper check in and check out of equipment Maintains repair schedule and regular maintenance schedules for all STIHL equipment Identifies ...
PC Provisioning Technician
Troy, MI · On-site
$17.25 - $23/hr
What you will be doing As a PC Provisioning Technician (we call this position an Onboarding Technician), you will be assisting the Support Operations Team in set-up and deployment of new equipment ...
PC Provisioning Technician
Troy, MI · On-site
$17.25 - $23/hr
What you will be doing As a PC Provisioning Technician (we call this position an Onboarding Technician), you will be assisting the Support Operations Team in set-up and deployment of new equipment ...
Customer Service Engineer
Southfield, MI · On-site
Responsibilities • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops ...
Customer Service Engineer
Southfield, MI · On-site
Responsibilities • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops ...
Field Engineer 4
Southfield, MI · On-site
$22.86/hr
... to repair laptops, desktops, and PC peripherals - Diagnose and resolve hardware issues by replacing components such as hard drives, motherboards, and keyboards - Perform whole unit swaps and ...
Field Engineer 4
Southfield, MI · On-site
$22.86/hr
... to repair laptops, desktops, and PC peripherals - Diagnose and resolve hardware issues by replacing components such as hard drives, motherboards, and keyboards - Perform whole unit swaps and ...
Customer Service Engineer
Southfield, MI · On-site
Responsibilities • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops ...
Customer Service Engineer
Southfield, MI · On-site
Responsibilities • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops ...
Troubleshoot network related issues for wireless and wired networks * Assist with updating and preparation of PC's for installation * Repair and replacement of computer and server hardware * Assist ...
Quick apply
Troubleshoot network related issues for wireless and wired networks * Assist with updating and preparation of PC's for installation * Repair and replacement of computer and server hardware * Assist ...
Deskside Technician II
Auburn Hills, MI · On-site
$19.25 - $24.25/hr
... PC)Windows 7/10 operating systemsSupport mobile devices, printers, scanners, wireless, VPN, etc.IMAC Support - IT equipment Install/Move/Add/ChangeMaintain repairs, spare parts, and ...
Deskside Technician II
Auburn Hills, MI · On-site
$19.25 - $24.25/hr
... PC)Windows 7/10 operating systemsSupport mobile devices, printers, scanners, wireless, VPN, etc.IMAC Support - IT equipment Install/Move/Add/ChangeMaintain repairs, spare parts, and ...
Deskside Technician II
Auburn Hills, MI · On-site
$19.25 - $24.25/hr
... PC)Windows 7/10 operating systemsSupport mobile devices, printers, scanners, wireless, VPN, etc.IMAC Support - IT equipment Install/Move/Add/ChangeMaintain repairs, spare parts, and ...
Deskside Technician II
Auburn Hills, MI · On-site
$19.25 - $24.25/hr
... PC)Windows 7/10 operating systemsSupport mobile devices, printers, scanners, wireless, VPN, etc.IMAC Support - IT equipment Install/Move/Add/ChangeMaintain repairs, spare parts, and ...
Field Service Technician
$70K - $75K/yr
The position is responsible for providing on-site troubleshooting and repair of the equipment ... PC communications - serial and parallel communication, Ethernet, static/dynamic addressing.
Field Service Technician
$70K - $75K/yr
The position is responsible for providing on-site troubleshooting and repair of the equipment ... PC communications - serial and parallel communication, Ethernet, static/dynamic addressing.
Field Service Technician
Detroit, MI · On-site
$70K - $75K/yr
The position is responsible for providing on-site troubleshooting and repair of the equipment ... PC communications - serial and parallel communication, Ethernet, static/dynamic addressing.
Field Service Technician
Detroit, MI · On-site
$70K - $75K/yr
The position is responsible for providing on-site troubleshooting and repair of the equipment ... PC communications - serial and parallel communication, Ethernet, static/dynamic addressing.
Deskside Technician II
Auburn Hills, MI · On-site
$19.25 - $24.25/hr
... PC) * Windows 7/10 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change * Maintain repairs, spare parts, and ...
Deskside Technician II
Auburn Hills, MI · On-site
$19.25 - $24.25/hr
... PC) * Windows 7/10 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change * Maintain repairs, spare parts, and ...
Deskside Technician II
$19.25 - $24.25/hr
... PC) * Windows 7/10 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change * Maintain repairs, spare parts, and ...
Deskside Technician II
$19.25 - $24.25/hr
... PC) * Windows 7/10 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change * Maintain repairs, spare parts, and ...
Deskside Technician II
Auburn Hills, MI · On-site
$19.25 - $24.25/hr
... PC) * Windows 7/10 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change * Maintain repairs, spare parts, and ...
Deskside Technician II
Auburn Hills, MI · On-site
$19.25 - $24.25/hr
... PC) * Windows 7/10 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change * Maintain repairs, spare parts, and ...
Deskside Technician II
$19.25 - $24.25/hr
... PC) * Windows 7/10 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change * Maintain repairs, spare parts, and ...
Deskside Technician II
$19.25 - $24.25/hr
... PC) * Windows 7/10 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change * Maintain repairs, spare parts, and ...
Support the installation, configuration, maintenance, and repair of Parabit kiosks, digital signage, analog and IP video surveillance systems, and other PC-based products. * Provide professional on ...
Support the installation, configuration, maintenance, and repair of Parabit kiosks, digital signage, analog and IP video surveillance systems, and other PC-based products. * Provide professional on ...
Union - Shop Mechanic
Macomb, MI · On-site
Diagnoses and repairs equipment in the service shop. * Completes all required reporting for service ... Can operate industry specific PC and main frame programs with a basic understanding of MS Word ...
Union - Shop Mechanic
Macomb, MI · On-site
Diagnoses and repairs equipment in the service shop. * Completes all required reporting for service ... Can operate industry specific PC and main frame programs with a basic understanding of MS Word ...
Union - Shop Mechanic
Macomb, MI · On-site
Diagnoses and repairs equipment in the service shop. * Completes all required reporting for service ... Can operate industry specific PC and main frame programs with a basic understanding of MS Word ...
Union - Shop Mechanic
Macomb, MI · On-site
Diagnoses and repairs equipment in the service shop. * Completes all required reporting for service ... Can operate industry specific PC and main frame programs with a basic understanding of MS Word ...
Union - Shop Mechanic
Macomb, MI · On-site
Diagnoses and repairs equipment in the service shop. * Completes all required reporting for service ... Can operate industry specific PC and main frame programs with a basic understanding of MS Word ...
Union - Shop Mechanic
Macomb, MI · On-site
Diagnoses and repairs equipment in the service shop. * Completes all required reporting for service ... Can operate industry specific PC and main frame programs with a basic understanding of MS Word ...
Diagnoses and repairs equipment in the service shop. * Completes all required reporting for service ... Can operate industry specific PC and main frame programs with a basic understanding of MS Word ...
Quick apply
Diagnoses and repairs equipment in the service shop. * Completes all required reporting for service ... Can operate industry specific PC and main frame programs with a basic understanding of MS Word ...
Pc Repair information
See Rochester, MI salary details
$11.95 - $13.40
11% of jobs
$13.40 - $14.84
12% of jobs
$15.04 is the 25th percentile. Wages below this are outliers.
$14.84 - $16.29
20% of jobs
The median wage is $16.93 / hr.
$16.29 - $17.74
17% of jobs
$17.74 - $19.19
14% of jobs
$19.39 is the 75th percentile. Wages above this are outliers.
$19.19 - $20.64
12% of jobs
$20.64 - $22.09
4% of jobs
$22.09 - $23.53
5% of jobs
$23.53 - $24.98
3% of jobs
$24.98 - $26.43
1% of jobs
$26.43 - $27.88
1% of jobs
$11
$18
$27
How much do pc repair jobs pay per hour?
Do you need a degree to work in a PC repair shop?
What does a typical day look like for a PC Repair technician?
A typical day for a PC Repair technician involves diagnosing and repairing a variety of desktop and laptop computer issues, which may include hardware replacements, software troubleshooting, and virus removal. Tasks often include responding to customer service tickets, performing system upgrades, and documenting repairs for future reference. Technicians may work independently or as part of an IT support team, collaborating with colleagues to resolve complex technical problems. The role offers diverse challenges and learning opportunities, making each day different from the last.
What are the key skills and qualifications needed to thrive in the PC Repair position, and why are they important?
To thrive as a PC Repair technician, you need a solid understanding of computer hardware, operating systems, and troubleshooting methodologies, often supported by a technical diploma or relevant work experience. Familiarity with diagnostic tools, imaging software, and certifications like CompTIA A+ are highly valued in this field. Strong customer service skills, attention to detail, and effective communication are essential soft skills for success. These skills ensure accurate diagnosis, efficient repairs, and positive client interactions, which are crucial for building trust and reliability.
Is computer repair still profitable?
How to become a PC repair technician?
Are PC repair technicians in demand?
What is a PC Repair?
A PC Repair job involves diagnosing, troubleshooting, and fixing hardware and software issues in personal computers. Technicians may repair broken components, remove malware, install updates, and optimize system performance. They often work in repair shops, IT departments, or provide on-site and remote support to individuals or businesses. Strong technical skills, problem-solving abilities, and knowledge of operating systems are essential for this role.

End User Experience - PC Garage and GM Defense End User Support Technician
Warren, MI • On-site
Full-time
This job post has expired today. Applications are no longer accepted.
General Motors rating
8.2
General Motors
Based on 305 frontline employees who took The Breakroom Quiz
7.4
Automakers average
Based on 6,268 frontline employees who took The Breakroom Quiz
Job description
The PC Garage is the front line of IT support for employees in the General Motors and GM Defense organizations. As a PC Garage Technician, you'll provide hands-on support for the full lifecycle of end-user hardware, including onboarding, offboarding, hardware refresh and changes, break/fix incidents, and supporting accessories.
This customer-facing role goes beyond technical troubleshooting. It is about delivering a seamless, high-quality experience. From ensuring new hires have the hardware they need on Day 1 to helping employees with end user compute incidents, upgrades, and replacements, you'll play a critical role in building confidence and satisfaction with IT services.
This role supports the broader End User Experience direction of delivering a simple, secure, and productive modern workplace, every day, from anywhere. The team is expected to think beyond support alone and help create employee experiences that feel modern, intuitive, and genuinely great.
What You'll Do
- Deliver customer-facing service within the PC Garage/P(IT) Stop, creating a consistent and professional extension of GM's Live IT Employee Centers.
- Serve as highly knowledgeable technical resource supporting the full PC lifecycle: onboarding, refreshes, role changes, upgrades, incidents and offboarding for GM employees, including GM Defense operations.
- Diagnose and resolve hardware issues, including break/fix support for PCs, laptops, printers, and peripherals, both on-site and for remote users
- Image, configure, and verify PCs, laptops, and accessories before deployment.
- Ensure we meet key service delivery SLAs including incident resolution and delivery of new-hire onboarding hardware within 24-hours to ensure Day 1 readiness.
- Transfer user data securely using approved processes and tools.
- Log all work in ServiceNow and maintain accurate records of assets and activity.
- Innovate and implement process simplification and automation to reduce lead times, streamline operations and enhance the customer experience. This includes integrating AI capabilities into all key workflows
- Perform asset shipping and work closely with asset management, shipping, and support teams to ensure timely delivery, returns, and accurate asset tracking.
- Provide timely and accurate support for all aspects of GM Defense operations, including onboarding, break-fix, computer change, and offboarding.
- Successfully complete the vetting required to ensure qualifications to securely support the GM Defense operation.
- Maintain 100% compliance with all GM Defense policies and procedures.
- Understand and implement all Legal and Compliance requirements, including coordination with GM Legal as required to ensure appropriate data retention
- Maintain a secure, organized workspace while following data security, safety, and asset management standards.
What You'll Need
- Professional and customer-focused demeanor with the ability to communicate effectively with employees at all levels.
- Experience building, supporting, and staging desktops, laptops, peripherals, and accessories in an enterprise environment.
- Strong troubleshooting skills with the ability to resolve hardware failures and recommend solutions.
- Familiarity with enterprise IT ticketing systems such as ServiceNow and asset management tools.
- Ability to manage multiple priorities while meeting strict SLAs.
- Strong organizational skills with attention to detail and process adherence.
- Ability to follow standardized procedures for imaging, repair, and asset handling.
- Strong communication and customer service skills.
- Ability to work independently and manage multiple tasks.
- Physical ability to lift and move equipment.
- Ability to operate in secure, compliance-driven environments with a strong focus on policy adherence and precision.
Preferred Qualifications
- Experience leading onboarding or other lifecycle hardware support in a corporate IT environment.
- Exposure to customer service-driven IT models such as walk-up IT support or tech bar concepts.
- Knowledge of IT asset lifecycle management and best practices.
- Strong collaboration skills across IT, HR, and business functions.
- Experience supporting secure or highly regulated operational environments.
- Passion for process simplification, automation, and improving the employee experience through better service design.
Work Environment
- On-site 5 days a week at GM facilities such as the Michigan IT Innovation Center or Warren Tech Center.
- Standard business hours, with flexibility to support time-sensitive requests such as employee onboarding, urgent break/fix, and high-priority shipments.
- Daily interaction with GM employees, End User Services & Enablement, other IT teams, facilities, and logistics partners.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, emailus or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Working at General Motors
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About General Motors
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General Motors is a company with global scale and capabilities, headquartered in Detroit, Michigan, with employees around the world. The company employs over 165,000 people, serves six continents, operates across 22 time zones, and has a diverse workforce speaking 75 languages1. GM’s vision is to drive the world forward by pioneering innovations that move and connect people to what matters. The company is working towards an all-electric future with its new Ultium Platform and is pushing transportation options beyond our wildest imaginations with autonomous vehicles. GM is also committed to becoming the most inclusive company in the world.
Industry
Transportation equipment manufacturing
Company size
10,000+ Employees
Headquarters location
Detroit, MI, US
Year founded
1908