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Pbx Telephone Operator Jobs (NOW HIRING)

Hyatt

PBX - Telephone Operator

Savannah, GA · On-site

The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel. This Candidate may also ...

Hyatt

PBX - Telephone Operator

Park City, UT · On-site

The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel. Why Work at Hyatt?

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How much do pbx telephone operator jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for pbx telephone operator in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.88 per hour, depending on experience, location, and employer.

What are PBX telephone operators?

PBX telephone operators are professionals who manage and direct incoming and outgoing calls within an organization using a Private Branch Exchange (PBX) system. They are responsible for answering calls, transferring them to the appropriate departments or individuals, and providing information to callers as needed. In addition to handling calls, PBX operators may also manage messages, monitor emergency lines, and perform administrative tasks related to the organization's communication system. Their role is crucial in ensuring efficient and smooth communication within a business or institution.

How does a PBX Telephone Operator typically collaborate with other departments within an organization?

PBX Telephone Operators work closely with multiple departments by efficiently routing calls, relaying messages, and providing information to both internal staff and external callers. This role often involves direct coordination with administrative staff, security, and management to ensure urgent or sensitive calls are handled appropriately. Operators may also assist with paging staff, scheduling conference calls, or supporting emergency communication protocols. Strong communication and organizational skills are vital, as operators act as the first point of contact and help maintain smooth communication flow across the organization.

What are the key skills and qualifications needed to thrive as a PBX Telephone Operator, and why are they important?

To thrive as a PBX Telephone Operator, you need excellent verbal communication skills, strong attention to detail, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and basic computer applications is typically required. Outstanding customer service skills, patience, and the ability to multitask under pressure set top operators apart. These skills are crucial for ensuring efficient call handling, positive guest experiences, and smooth communication within an organization.

What is the difference between Pbx Telephone Operator vs Receptionist?

AspectPbx Telephone OperatorReceptionist
Primary RoleManage internal and external phone calls, direct calls to appropriate departmentsGreet visitors, answer phones, perform administrative tasks
Work EnvironmentTelecommunications or call center setting within organizationsFront desk or reception area in offices, hotels, or clinics
Required SkillsExcellent communication, multitasking, familiarity with PBX systemsCommunication, customer service, organizational skills

While both roles involve communication and customer interaction, Pbx Telephone Operators primarily handle call management within organizations, whereas Receptionists focus on greeting visitors and performing administrative duties. Both positions require strong communication skills, but their daily tasks and work environments differ.

What cities are hiring for Pbx Telephone Operator jobs? Cities with the most Pbx Telephone Operator job openings:
What states have the most Pbx Telephone Operator jobs? States with the most job openings for Pbx Telephone Operator jobs include:
Pbx Telephone Operator jobs near you
Infographic showing various Pbx Telephone Operator job openings in the United States as of July 2026, with employment types broken down into 35% Full Time, 63% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,593 per year, or $20 per hour.
PBX - Telephone Operator

PBX - Telephone Operator

Hyatt Regency Savannah

Savannah, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
This individual is responsible for answering incoming calls to the hotel and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel. This Candidate may also need to assist at the desk with check-ins and check-outs.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Why Work at Hyatt?
  • Medical/Dental/Prescription/Vision Insurance
  • Flexible Spending Accounts
  • Disability and Life Insurance
  • Paid Family Bonding Time
  • Adoption Assistance
  • $1,000 per year for Educational Assistance
  • Complimentary and Discounted Hyatt Hotel Room Nights
  • Free Meals in our Colleague Dining Room
  • Paid Time Off & Paid Holidays
  • 401(k) with Employer Match
  • Support for Your Personal Wellbeing (Complimentary Headspace Subscription, Employee Assistance Program, and more)

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