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Pbx Operator Jobs in Detroit, MI (NOW HIRING)

Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...

Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital ...

Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...

Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors ...

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Act as PBX operator during the audit shift. * Attend and actively participate in all front office meetings. * Participate in all training and cross training programs. * Take the initiative to greet ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Act as PBX operator during the audit shift. * Attend and actively participate in all front office meetings. * Participate in all training and cross training programs. * Take the initiative to greet ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Act as PBX operator during the audit shift. * Attend and actively participate in all front office meetings. * Participate in all training and cross training programs. * Take the initiative to greet ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Act as PBX operator during the audit shift. * Attend and actively participate in all front office meetings. * Participate in all training and cross training programs. * Take the initiative to greet ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Act as PBX operator during the audit shift. * Attend and actively participate in all front office meetings. * Participate in all training and cross training programs. * Take the initiative to greet ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Act as PBX operator during the audit shift. * Attend and actively participate in all front office meetings. * Participate in all training and cross training programs. * Take the initiative to greet ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Act as PBX operator during the audit shift. * Attend and actively participate in all front office meetings. * Participate in all training and cross training programs. * Take the initiative to greet ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Act as PBX operator during the audit shift. * Attend and actively participate in all front office meetings. * Participate in all training and cross training programs. * Take the initiative to greet ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Act as PBX operator during the audit shift. * Attend and actively participate in all front office meetings. * Participate in all training and cross training programs. * Take the initiative to greet ...

Night Auditor

Plymouth, MI · On-site

$14.25 - $19/hr

Act as PBX operator during the audit shift. * Attend and actively participate in all front office meetings. * Participate in all training and cross training programs. * Take the initiative to greet ...

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Pbx Operator information

See Detroit, MI salary details

$10

$19

$27

How much do pbx operator jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for pbx operator in Detroit, MI is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.63 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

How do you become a Pbx operator?

To become a PBX operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx operator a stressful job?

Being a PBX operator can be moderately stressful due to the need to handle multiple calls efficiently and maintain clear communication. The job often requires attention to detail, good customer service skills, and the ability to work in a fast-paced environment, but it generally involves routine tasks with predictable schedules. Stress levels vary depending on the work environment and call volume.

What are the most commonly searched types of Pbx Operator jobs in Detroit, MI?

The most popular types of Pbx Operator jobs in Detroit, MI are:

What are popular job titles related to Pbx Operator jobs in Detroit, MI?

For Pbx Operator jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Pbx Operator jobs in Detroit, MI look for?

The top searched job categories for Pbx Operator jobs in Detroit, MI are:

Infographic showing various Pbx Operator job openings in Detroit, MI as of August 2026, with employment types broken down into 45% Full Time, 53% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $41,176 per year, or $19.8 per hour.

PBX Operator

Garden City, MI • On-site


Garden City Hospital
Health Care and Social Assistance • 1 - 5K employees

4.5

Company rating: 4.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

1,027th of 1,064 rated hospitals

Respectful managers

Good training


Per diem

Re-posted 17 days ago


Job description

Overview
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Garden City Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.
At Garden City Hospital, we pride ourselves on community involvement and commitment to preserving access to quality and compassionate healthcare. We are a state-of-the-art medical facility with over 300 licensed beds and a teaching hospital, offering medical education to students, residents and fellows from across the country. The residency and fellowship programs offer graduate medical education to more than 80 trainees in specialties. Garden City Hospital has an award-winning staff of over 350 of the area's best and brightest physicians from almost every specialty. Learn more at www.gch.org.
Responsibilities
The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.
Qualifications
Education and Work Experience
1. High School Diploma or Equivalent required (effective 4/1/14 for all new hires)
2. Previous PBX experience preferred.
3. Previous experience in office or receptionist.
4. Effective written, verbal communication, and interpersonal skills
5. Ability to multi-task, prioritize needs to meet required timelines
6. Analytical and problem-solving skills
7. Customer Services experience preferred.
Employment Status
Per Diem
Shift
Variable
Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf


What Garden City Hospital employees say

Pay

Hours and flexibility

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