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Payments Ops Jobs in Delaware (NOW HIRING)

Amazon

Sr. Operations Manager

Wilmington, DE · On-site

Measures performance, provides feedback, and holds Ops Managers accountable for their performance ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...

Amazon

Sr. Operations Manager

Wilmington, DE · On-site

Measures performance, provides feedback, and holds Ops Managers accountable for their performance ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...

All JobsPayments Ops JobsPayments Ops Jobs in Delaware

Payments Ops information

What is payments ops?

Payments Ops, short for Payments Operations, refers to the team or function within a company responsible for managing, monitoring, and optimizing the processes involved in financial transactions. This includes handling payment processing, reconciliation, fraud detection, and ensuring compliance with financial regulations. Payments Ops professionals work closely with banks, payment processors, and internal teams to ensure that transactions are completed smoothly and securely. Their goal is to minimize errors, reduce risk, and deliver a seamless payment experience for customers.

What are the key skills and qualifications needed to thrive as a payments ops professional?

To thrive as a Payments Ops professional, you need deep knowledge of payment processing, transaction monitoring, and regulatory compliance, often supported by experience in finance or banking. Familiarity with payment platforms, reconciliation tools, and financial software such as SWIFT, ACH, or Oracle Financials is commonly required. Strong analytical thinking, attention to detail, and effective communication are essential soft skills for handling high-volume transactions and collaborating with internal and external stakeholders. These skills ensure the accuracy, security, and efficiency of payment operations, which are critical for business reputation and regulatory adherence.

What are some of the typical challenges faced in a payments ops role, and how can I prepare for them?

Payments Ops professionals often encounter challenges such as resolving transaction discrepancies, staying compliant with evolving financial regulations, and managing high transaction volumes under tight deadlines. To prepare, it's helpful to develop strong analytical skills, attention to detail, and familiarity with payment processing systems. Proactively staying informed about industry updates and collaborating closely with compliance, tech, and customer support teams can help you navigate these challenges successfully.

What is the difference between Payments Ops vs Payments Analyst?

AspectPayments OpsPayments Analyst
Required CredentialsBasic financial or business degree, familiarity with payment systemsFinancial or related degree, analytical skills, sometimes certifications
Work EnvironmentOperations teams, payment processing departmentsData analysis, reporting, and strategy teams
Employer & Industry UsageFinancial institutions, e-commerce, fintechFinancial services, banking, e-commerce
Common Search & ComparisonFocus on operational tasks, transaction processingFocus on data analysis, reporting, and optimization

Payments Ops roles primarily handle the day-to-day processing and management of payment transactions, ensuring smooth operations. Payments Analysts focus on analyzing payment data, identifying trends, and improving payment processes. While both roles work closely within the payments ecosystem, Payments Ops is more operational, whereas Payments Analysts are more data-driven and strategic.

What cities in Delaware are hiring for Payments Ops jobs?

Cities in Delaware with the most Payments Ops job openings:

Payments Ops jobs near you
Infographic showing various Payments Ops job openings in Delaware as of August 2026, with employment types broken down into 59% Full Time, 38% Part Time, and 3% Contract. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution.

Executive Director, Chase Travel Lodging Area Product Owner

JPMorgan Chase & Co.

Wilmington, DE • On-site

$120 - $180/hr

Other

Re-posted 9 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

71st of 171 rated banks

Job description

Chase Connected Commerce department serves customers with digital experiences beyond our core financial products by focusing on customer experiences in Travel, Loyalty, Offers, and Partner Benefits, leveraging the best-in-class Chase payments and lending products. The Lodging Product team, part of the product organization under Chase Travel, focuses on growing the lodging business and enhancing the lodging booking experience for our customers.

As an Executive Director in the Chase Travel Lodging Product team in Chase Travel , you will engage with team(s) (comprised of software engineering, infrastructure development, architecture, servicing) to advance the product’s vision and strategy to satisfy customer need. You will leverage industry insights, data and analytics and business needs to develop and manage a “roadmap” of initiatives over time.

Job Responsibilities
  • Owns and manages the delivery of product roadmap for specified area of focus, across web and mobile
  • Serve as the subject matter expert for product domain – evaluate and document requirements from internal and partner development teams, scope technical solutions, identify risks, and clearly communicate goals and milestones to business stakeholders globally
  • Utilizes Agile methodologies and tools like JIRA and Confluence to manage and track projects
  • Develops requirements, epics, and user stories to support AI & Innovation product initiatives
  • Analyzes and evaluate product metrics to ensure alignment with time, cost, and quality targets
  • Conducts user research, journey mapping, and market analysis to inform the strategic roadmap
  • Effectively communicates the impact of lodging initiatives to the overall business senior stakeholders
  • Drives senior level strategy discussions at all levels in determining the product roadmap
  • Manages product reviews, strategy sessions with leadership, performance assessments, and data-based decision-making to manage the evolution of the roadmap
  • Partners with internal and external teams (product, design, technology, analytics, risk, legal, compliance, ops, servicing, marketing, …) on prioritization and development of product features
Required Qualifications, Capabilities, and Skills
  • 10 + years in product management role building large scale enterprise product/systems or products at scale in a Product.
  • Must have Travel Industry Experience.
  • Min. of 5 plus years of people leadership experience
  • Experience moving technical products from inception to delivery and an ability to articulate the impact
  • Ability to manage tight delivery timelines and exhibit calmness under intense pressure, Comfortable navigating through ambiguity and change
  • Be a strategic thinker that demonstrates strong interpersonal and influencing skills to manage partnerships across all levels of the organization, including teams located in different locales
  • Proven end-to-end problem-solving skills with the ability to solve large, complex business problems, obtain consensus and enhance organizational transformation
  • Data-focused decision making and quantitative analysis skills, Attention to detail and ability to manage multiple tasks and priorities simultaneously
  • Excellent communication skills for effective interaction with business and technology stakeholders
Preferred Qualifications, Capabilities, and Skills
  • Certifications in Agile methodologies would be an advantage
  • Prior experience working in a product organization, driving collaboration, and delivering customer-centric solutions
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